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"Location was great for our stay. Staff were wonderful and helpful. Bathroom lighting could use an upgrade. Due to mother's day brunch we were unable to have our breakfast at the Pinnical, therefore missed out on our Expedia VIP food discount"

"Room was uncomfortable, too warm, thermostat was limited to 20 degrees. Room felt like a sauna and sleeping was awful. "

"Clean room. Friendly staff. Conveniently located. Would recommend "

"We enjoyed our stay, especially as the kind check in lady upgraded us unexpectedly. The steak in the restaurant was outstanding as was the staff through the hotel. Sadly due to the windows being single glazed and the walls of the adjoining walls being thin, you can hear everything. Inside the disrespectful guests who don’t respect the quiet time of other guest including room service cleaning first thing in the morning and letting doors slam shut….to the outside noise of traffic and the car horn addicts who feel they need to sound there horn because they can! Then you have those having a mid-Life crisis and what to let everyone know they have a bigger vehicle exhaust than others….. get a life I say"

"Room is comfortable and clean ."

"Overall pretty clean, the room didn’t have tissues which would’ve been nice to have. Shared bathroom was generally pretty clean, wasn’t ever in use so you weren’t waiting to use it which was nice. Overall I think it was overpriced given that we didn’t have access to our own private bathroom."

"Honestly, the hotel and price are worth the location no matter how you try to rationalize. Everything you expect from a Fairmont property and then some. So fortunate to be able to walk downstairs at 6am, get through U.S. Customs, and not have to worry about traffic or getting up even earlier. Thank you Fairmont. Please get more properties on the East Coast!!"

"Great location. Decor is a little outdated. But the room and bathroom was clean"

"Comfortable bed and pillows . Clean rooms "