Title: The Montague Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1442611&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Montague Hotel Escape to serenity in this city-centre hotel’s lush garden or find adventure with easy access to tickets for local tours. ## Photo gallery for The Montague Hotel ![Interior - The Montague Hotel (Bournemouth)](https://images.trvl-media.com/lodging/2000000/1450000/1442700/1442611/c0aa99ea.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free self-parking - The Montague Hotel (Bournemouth)](https://images.trvl-media.com/lodging/2000000/1450000/1442700/1442611/b7c2e0d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room | Desk, iron/ironing board, free WiFi - The Montague Hotel (Bournemouth)](https://images.trvl-media.com/lodging/2000000/1450000/1442700/1442611/dff4fbb8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - The Montague Hotel (Bournemouth)](https://images.trvl-media.com/lodging/2000000/1450000/1442700/1442611/715cb22a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Montague Hotel (Bournemouth)](https://images.trvl-media.com/lodging/2000000/1450000/1442700/1442611/733bd27e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled in Bournemouth City Centre, The Montague Hotel offers a tranquil retreat with a beautiful garden and convenient dry cleaning services. Enjoy the vibrant atmosphere of the bar or connect to WiFi from the comfort of your room; take advantage of free self parking, luggage storage, tour assistance, and 24-hour front desk support. ## Reviews 7.8 Good ## Popular amenities - Parking included - Free Wi-Fi - Breakfast available - Bar - Laundry room - Housekeeping ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=1442611&PinnedHotelID=1442611&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=1442611&PinnedHotelID=1442611&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=1442611&PinnedHotelID=1442611&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=1442611&PinnedHotelID=1442611&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=1442611&PinnedHotelID=1442611&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=1442611&PinnedHotelID=1442611&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=1442611&PinnedHotelID=1442611&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=1442611&PinnedHotelID=1442611&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Double Room ![Standard Double Room | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/2000000/1450000/1442700/1442611/69450b26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Flat-screen TV Private bathroom Coffee/tea maker Cable channels Desk Daily housekeeping - 2497 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Single Room ![Single Room | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/2000000/1450000/1442700/1442611/ab98a832.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Flat-screen TV Private bathroom Coffee/tea maker Cable channels Desk Daily housekeeping - Sleeps 1 - 1 Single Bed ### View all photos for Family Room ![Family Room | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/2000000/1450000/1442700/1442611/dff4fbb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Flat-screen TV Private bathroom Coffee/tea maker Cable channels Desk Daily housekeeping - Sleeps 3 - 2 Single Beds OR 1 Double Bed and 1 Double Sofa Bed ### View all photos for Standard Twin Room ![Standard Twin Room | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/2000000/1450000/1442700/1442611/8e8c7613.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Flat-screen TV Private bathroom Coffee/tea maker Cable channels Desk Daily housekeeping - Sleeps 2 - 2 Single Beds ### View all photos for Superior Double Room ![Superior Double Room | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/2000000/1450000/1442700/1442611/508b3e47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Flat-screen TV Private bathroom Coffee/tea maker Cable channels Desk Daily housekeeping - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBournemouth-Hotels-The-Montague-Hotel.h1442611.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBournemouth-Hotels-The-Montague-Hotel.h1442611.Hotel-Information) ## About the area Located near the beach, The Montague Hotel is in Bournemouth City Centre, a neighbourhood in Bournemouth. Corfe Castle is a notable landmark, and the area's natural beauty can be seen at Bournemouth Beach and New Forest National Park. Oceanarium and Boscombe Chine Gardens Mini Golf Course are also worth visiting. [Visit our Bournemouth travel guide](https://www.expedia.co.uk/Bournemouth.dx654) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.71711%2C-1.88801&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Vs7Ykon0bTYffYJKmrTrEui_1NU=) 13 Durley Road South, Bournemouth, England, BH2 5JH ### What's nearby - ![Bournemouth Beach](https://images.trvl-media.com/place/6092109/75e3b281-2602-445c-8b0d-305e97d2c9a6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bournemouth Beach 6 min walk \- 0.4 miles - ![Bournemouth International Centre](https://images.trvl-media.com/place/6169262/d262dd21-4fc7-4987-bd3f-6fe3a1969654.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bournemouth International Centre 9 min walk \- 0.5 miles - ![Pavilion Theatre and gardens, Bournemouth, Dorset; Shutterstock ID 290396516; purchase_order: Comps; job: ; client: ; other:](https://images.trvl-media.com/place/6270946/de355393-9c16-4e95-8a3c-2b52cee9df8d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bournemouth Pavillion Theatre 12 min walk \- 0.7 miles - ![Bournemouth Pier showing general coastal views and a sandy beach as well as a small group of people](https://images.trvl-media.com/place/6150284/ba559fb7-dcbf-4a03-b67b-ca0643ce51c0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bournemouth Pier 12 min walk \- 0.7 miles - Durley Chine Beach 7 min walk \- 0.4 miles ### Getting around - Bournemouth Station 4 min drive - Bournemouth (BOH-Bournemouth Intl.) 11 min drive ### Restaurants - Pinocchio Ristorante 4 min walk - Brewhouse & Kitchen 4 min walk - the palm 3 min walk - Smokin' Aces 5 min walk - Olive Bistro Cafe 5 min walk ## About this property ### The Montague Hotel Hotel near Bournemouth International Centre Located close to Bournemouth Beach, The Montague Hotel provides a garden, dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self-parking - Buffet breakfast (surcharge), tour/ticket information and a 24-hour front desk - Luggage storage Room features All guest rooms at The Montague Hotel have amenities, such as free WiFi. More amenities include: - Bathrooms with baths or showers and free toiletries - Flat-screen TVs with cable channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Double Room | Desk, iron/ironing board, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3820000/3814800/3814776/c001542a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cecil Court Hotel Bournemouth City Centre - Free Wi-Fi - Breakfast available - Parking available - Bar 8.0 Very good 148 reviews £55 includes taxes & fees 11 Mar - 12 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=3814776&PinnedHotelID=3814776&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/23000000/22220000/22211600/22211590/a52957ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Burley Court Hotel Bournemouth City Centre - Pool - Parking included - Free Wi-Fi - Restaurant 7.0 Good 42 reviews £36 includes taxes & fees 11 Mar - 12 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=22211590&PinnedHotelID=22211590&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/113000000/112380000/112377800/112377726/8f43cf5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crystal Beach Hotel Bournemouth City Centre - Pet-friendly - Free Wi-Fi - Parking available - Laundry room 5.0 30 reviews £101 includes taxes & fees 25 Mar - 26 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=112377726&PinnedHotelID=112377726&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, 1 Double Bed, Non Smoking, City View | Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/106000000/105170000/105167900/105167808/d6b66253.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Serenity Hotel Bournemouth City Centre - Free Wi-Fi - Parking available - Laundry room 6.6 30 reviews £55 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=105167808&PinnedHotelID=105167808&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/91000000/90020000/90018900/90018804/ceb1c102.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO The Lodge Bournemouth Bournemouth City Centre - Parking included - Free Wi-Fi - Bar - Housekeeping 8.0 Very good 13 reviews £57 includes taxes & fees 17 Mar - 18 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=90018804&PinnedHotelID=90018804&HadPinnedHotel=true®ionId=-1&adults=2) ![Triple Room | Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/108000000/107460000/107458500/107458477/1207379b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ullswater House Bournemouth City Centre - Free Wi-Fi - Breakfast available - Parking available - 24/7 front desk 5.6 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=107458477&PinnedHotelID=107458477&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/5000000/4810000/4804500/4804496/60bd3aa4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Travelodge Bournemouth Seafront Bournemouth City Centre - 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26 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=3927372&PinnedHotelID=3927372&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/3000000/2240000/2237700/2237658/b221d7f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TravelRest Bournemouth Bournemouth City Centre - Parking included - Free Wi-Fi - Breakfast available - Bar 7.2 Good 422 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=2237658&PinnedHotelID=2237658&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=1442611&PinnedHotelID=1442611&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1442611,3814776,22211590,112377726,105167808) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 9.95 per person - A bar/lounge ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden ## Room amenities ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer (on request) - Private bathroom ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker ### More - Desk - Iron/ironing board on request ## Policies ### Check-in Check-in time starts at 2 PM Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GBP 9.95 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as The Montague Hotel Hotel The Montague Hotel Bournemouth The Montague Hotel Hotel Bournemouth Montague Hotel Bournemouth Montague Hotel Montague Bournemouth ## Frequently asked questions ### Is The Montague Hotel pet-friendly? ### How much is parking at The Montague Hotel? ### What time is check-in at The Montague Hotel? ### What time is check-out at The Montague Hotel? ### Where is The Montague Hotel located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Montague Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 27 8 - Good 49 6 - Okay 29 4 - Poor 4 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Jeffery 22 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good stay, pillows too hard ##### Jeffery Stayed 2 nights in Oct 2018 ### 10/10 Excellent #### Liz, Cirencester 26 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel excellent food and friendly staff A great hotel very near to the town. There were 18 of us staying there while attending Rotary conference at the BIC. Nothing was too much trouble and the food was great too. We would certainly stay there again and thoroughly recommend it to other visitors to Bournemouth. ##### Liz Stayed 2 nights in Mar 2018 ### 6/10 Okay #### Verified traveller 19 Mar 2018 Liked: Cleanliness, staff & service, room comfort #### Nice hotel 10min walk to town centre Very comfortable stay at the Montague hotel my only comment is the bathroom needs updating.. ##### Verified traveller Stayed 2 nights in Mar 2018 ### 10/10 Excellent #### Paul 26 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stayed for three nights. The staff were all friendly and helpful. Comfortable room with nice hot shower. Good breakfast comprising cereals, fruits, Danish pastries, yogurt, choices of full English breakfast with poached, scrambled or fried eggs, The cliff top with sea views was 2 minutes walk away. ##### Paul ### 8/10 Good #### Jeffery 23 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Friendly hotel Very good breakfast, comfortable, clean and friendly. Squeaky floors ##### Jeffery Stayed 2 nights in Oct 2017 ### 10/10 Excellent #### David 20 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort one night. convenient, quiet, slept well! ##### David Stayed 1 night in Oct 2017 ### 8/10 Good #### Stephen, Devon 30 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Hotel Have stayed here before and will stay again as rates can be very reasoable.Hotel is on a busy roundabout so there is some noise when the windows are open in rooms at the front of the Hotel.Parking is available on site but limited. ##### Stephen Stayed 1 night in Aug 2017 ### 2/10 Terrible #### Jim, Alabama 24 Jun 2017 Disliked: Staff & service, property conditions & facilities, room comfort #### Staff don't speak English, needs refurb etc Arrived late at might and was asked to move my car from only space in car park I was not blocking anyone as they asserted I did .. next night they got some one to park in exact same spot. I had an issue with my rental car and they neither had a local phone I could use nor would they allow me to contact the rental company on their PC mentioned in their room directory In the morning when I asked if there was a tyre repair place nearby .. their repeated answer was their restaurant was downstairs ... no issue with using migrant workers but as a hotel receptionist has communication skills in their job requirement speaking the language would be a start ... second day I asked if there were local restaurants near I got repeated response that the hotel restaurant was downstairs but closed They do not serve food except breakfast on the weekend, despite what their room directory suggests Car park has less than half the spaces needed based on room numbers Overall rooms dated and need refurb Bar looks like something from Faulty Towers ##### Jim Stayed 3 nights in Jun 2017 ### 6/10 Okay #### P, scotland 12 Jun 2017 Liked: Cleanliness, staff & service #### Nice for short break Decor very nice and room very clean. Staff were lovely and nothing too much trouble. Was staying for one week, and was initially in a very small double room. But staff were happy to upgrade me to a larger room as soon as one became available. ##### P Stayed 14 nights in May 2017 ### 10/10 Excellent #### Trevor 1 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Value Hotel This was ideal for one night stay to visit our daughter at university. Good value and the staff particularly pleasant and helpful. ##### Trevor ### 8/10 Good #### Teeny, Cornwall 28 Feb 2017 Liked: Cleanliness, staff & service, room comfort #### Reasonable hotel Hotel is tired and our room much too hot even though heating was off. We were above the kitchen and disturbed by the staff chatting before their shift started at 6am. Breakfast extortionate at £8 per person per meal even if only having toast. This needs revising... not everyone wants a full English breakfast. ##### Teeny ### 6/10 Okay #### Steven 30 Jan 2017 Liked: Staff & service, property conditions & facilities #### Compact mid range chain hotel with friendly staff. Best Western are comfortable mid range hotels, the Montague is but my double room was tiny, enough room for 1 person but too small to share, you could only watch TV in bed and shower room was tiny, found a pair of pants left by the previous guest behind toilet door but other than that the room was clean and comfortable. The food looked and smelt good but I dinned out for my 1 nights stay, car parking was an issue as only room for around 15 or so cars, staff were kind and friendly, I would book again I would check the room size and behind bathroom door. ##### Steven ### 10/10 Excellent #### Julie 28 Nov 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely friendly and low cost There were a loud group of girls woke us at 5am Sunday. Staff were supportive and asked them to be quiet. ##### Julie ### 6/10 Okay #### MR 19 Nov 2016 Liked: Cleanliness, staff & service #### Pleasant stay The twin room was really a single room with two beds in. There was no room at all around the beds, to the point that the chair couldn't go behind the desk, but the bed was close enough to use as a chair instead! Breakfast was nice and all the staff were friendly. It was very much what you'd expect from a budget priced resort hotel. ##### MR ### 6/10 Okay #### Paul 31 Oct 2016 Liked: Cleanliness, room comfort #### Clean and VFM Hotel clean and staff very friendly, creaking floor boards and thin walls the main negatives - value for money with a comfortable bed and decent breakfast ##### Paul ### 6/10 Okay #### Jacqui 30 Oct 2016 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Great value for money but needs air conditioning I would have given it a 5, if the room wasn't so hot and the beds weren't so soft. Slept with all windows open and was still too hot. ##### Jacqui ### 8/10 Good #### Jacqueline, Surrey 26 Aug 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was clean and comfortable and in a great location for the beach and the town. ##### Jacqueline ### 8/10 Good #### Wayne, Chesterfield 2 Aug 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very friendly service, room was nice and clean and good choice for breakfast. Walking distance to the town and seafront ##### Wayne ### 8/10 Good #### dermo, welwyn garden city 12 Jul 2016 Liked: Cleanliness, staff & service, room comfort #### Dead simple overnight for the early ferry Absolutely great welcome from the guy on reception. Couldn't have been more helpful. Smashing ##### dermo ### 8/10 Good #### Robert, Swindon, Wilts. 17 Feb 2016 Liked: Cleanliness, staff & service, room comfort #### Nice hotel, friendly staff and great breakfast. We had a great weekend away. The room was small but adequate. Staff friendly and helpful. Great value and excellent breakfast included. ##### Robert ### 10/10 Excellent #### andy, s 5 Feb 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel. Only 10 mins away from town centre Very clean room. Helpful staff would stay here again. ##### andy ### 6/10 Okay #### Suisse, Geneva, Switzerland 21 Dec 2015 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities #### Hard to find and just "okay" Even with GPS this hotel was hard to find. Once we found it it was fine, with ample free parking behind the building. The bar in the lobby was a nice touch, and check-in was smooth. The "family room" wasn't quite as big or as well laid out as in the photos, but it seems that each one is a bit different, so it was fine. Then things started going wrong. Our side of the hallway had no hot water (not sure how that works), but a family room across the hallway did. Rather than just moving us, we had to share the key with the other rooms so that we could all take turns taking a hot shower. There were no apologies for this at all, but hey, I guess the person at the front desk isn't responsible for the boiler, and at least there was a solution, even if a bit awkward. Then on check-out they wanted to charge me £80 for the breakfasts, despite the fact that I was standing there with a confirmation in hand saying I had booked and prepaid the rate including breakfasts. However, my confirmation was in US dollars instead of pounds and her system said no breakfast, so she wasn't going to honor it. (???) She tried to say she had told me that there would be a charge for breakfast when we checked in, but I was standing there with 5 witnesses who confirmed that she had told us where breakfast was and when, not that we would have to pay extra. In the end, she "waived" breakfast given the lack of hot water, but continued to refuse to recognize the confirmation from the US Expedia site. ##### Suisse ### 8/10 Good #### Brian, somerset 14 Dec 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Whould have no Hesitation in staying again Very good ##### Brian ### 4/10 Poor #### Caroline 8 Dec 2015 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### Cheap, cheerful staff but ageing hotel. The hotel is feeling it's age a bit with water problems (tepid water from cold tap and it took ages for hot water to come through hot taps- poor thermostat on shower meant too hot or cold as well) . Room 19 was over the front door so a fair bit of late night noise and constant knocking noise as the door opened and closed in the wind all night long! ##### Caroline ### 6/10 Okay #### ridler36man, UK 25 Nov 2015 Disliked: Property conditions & facilities #### Average A two night stay while attending a conference at the BIC (10 minute walk) at a very average hotel. The rooms need a bit of an update, but having said that, they are clean and comfortable. Breakfast is decent and the service very functional, so no complaints. 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