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The Cumberland Hotel - OCEANA COLLECTION

Photo gallery for The Cumberland Hotel - OCEANA COLLECTION

Featured image
On the beach, beach massages
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers

Overview of The Cumberland Hotel - OCEANA COLLECTION

The Cumberland Hotel - OCEANA COLLECTION

4 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
27 East Overcliff Drive, Bournemouth, England, BH1 3AF

Explore the area

  • Popular LocationOceanarium13 min walk
  • Popular LocationBournemouth International Centre15 min walk
  • Popular LocationBournemouth Lower Gardens16 min walk
  • AirportBournemouth (BOH-Bournemouth Intl.)10 min drive

Choose dates to view prices

About this area

Bournemouth

Located in Bournemouth, The Cumberland Hotel - OCEANA COLLECTION is in the city centre and on the beach. Russell-Cotes Art Gallery and Museum and Bournemouth Natural Science Society are cultural highlights, and some of the area's attractions include Bournemouth Pier and Oceanarium. Coastal Activity Park and The Square are also worth visiting. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.

What's nearby

  • Bournemouth Pavillion Theatre - 12 min walk
  • Bournemouth Beach - 13 min walk
  • Oceanarium - 13 min walk
  • Bournemouth International Centre - 15 min walk
  • Bournemouth Lower Gardens - 16 min walk

Getting around

  • Bournemouth Station - 18 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 10 min drive

Restaurants

  • Mirabelle — 1 min walk
  • Bar Ventana Grand Cafe — 1 min walk
  • Arbor Restaurant - 7 min walk
  • Dosa World - 9 min walk
  • Naked Coffee - 9 min walk

About this property

The Cumberland Hotel - OCEANA COLLECTION

4-star beach hotel with a conference centre
A restaurant, an indoor pool and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 108 rooms feature modern comforts such as plasma TVs with digital channels, along with free WiFi. 24-hour room service, coffee makers and hairdryers are among the other amenities available to guests.
The Cumberland Hotel - OCEANA COLLECTION offers 108 forms of accommodation with coffee/tea makers and a hairdryer. Plasma televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 14.00 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 14.95 for adults and GBP 7.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Access to nearby health club
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Indoor pool
  • Outdoor pool
  • Private picnics
  • Spa services

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Art supplies
  • Children's dinnerware
  • High chair
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre (1970 square feet of space)
  • Meeting rooms 4

Outdoors

  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Plasma TV

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20, per pet, per night, plus a deposit of GBP 50 per stay
Dogs welcome

Children and extra beds

Children are welcome
Cots (infant beds) are available for GBP 6.0 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 14.95 for adults and GBP 7.95 for children (approximately)
  • Self-parking fee: GBP 14.00 per night
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cumberland Bournemouth
Cumberland Hotel Bournemouth
Cumberland Hotel OCEANA COLLECTION Bournemouth
Cumberland OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel
The Cumberland Hotel - OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel Bournemouth

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 307 out of 965 reviews
5 - Excellent 32%
Rating 4 - Good. 373 out of 965 reviews
4 - Good 39%
Rating 3 - Okay. 179 out of 965 reviews
3 - Okay 19%
Rating 2 - Poor. 70 out of 965 reviews
2 - Poor 7%
Rating 1 - Terrible. 36 out of 965 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Good view but room had worn out furniure, no hair dryer, inadequate mirror, pathetic shower and extremely noisy evening parties that disrupted ny sleep. No way on earth is this a four star hotel.
Stayed 4 nights in Sep 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Need new mattress and new showers
Stayed 2 nights in Sep 2021

2/5 Poor

Travelled with partner
Disliked: Property conditions & facilities
Overpriced, shabby, room badly configured and in need of redecorating. Stressed, busy and sometimes abrupt staff. No covid safety encouraged or cleaning of high touch areas. Noisy with many guests showing antisocial behaviour and smell of cannabis. Loud creaking floorboards and unusable balcony due to positioning of air con unit. Very disappointing anniversary stay for an overworked nurse in need of a break.
Stayed 2 nights in Aug 2021

3/5 Okay

Business traveller, Travelled with partner
Stuff was ok. I think the hotel could use some renovations. During the night a bit of noise bed not that good for the price ask menu for room service you hade to go to the reception and ask for one and when you call room service no one answered so you had to got and order from the bar. What can I say?
Stayed 1 night in Aug 2021

2/5 Poor

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The ground floor area is a great example of 1930's art deco, unfortunately the rest of the hotel including the rooms are tired and in need of much care.
Stayed 3 nights in Aug 2021