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On the beach, beach massages
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers

Guest reviews

3.9 out of 5 Good
967 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
All-inclusive
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationBournemouth Beach13 min walk
Popular LocationOceanarium13 min walk
Popular LocationBournemouth Pier15 min walk
AirportBournemouth (BOH-Bournemouth Intl.)10 min drive

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  • Crash Pad Single Room

    Room amenities

    • 129 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsCrash Pad Single Room
  • Comfort Double Room

    3.6/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsComfort Double Room
  • Comfort Single Room

    3.9/5 guest room rating

    Room amenities

    • 108 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsComfort Single Room
  • Superior Double Room, Balcony, Ocean View

    4.2/5 guest room rating

    Room amenities

    • Ocean view
    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Double Room, Balcony, Ocean View
  • Family Triple Room, Balcony, Ocean View

    3.8/5 guest room rating

    Room amenities

    • 291 sq ft
    • Ocean view
    • Sleeps 3
    More detailsFamily Triple Room, Balcony, Ocean View
  • Comfort Double or Twin Room

    3.5/5 guest room rating

    Room amenities

    • 161 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsComfort Double or Twin Room
  • Comfort Family Triple Room

    3.6/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 3
    More detailsComfort Family Triple Room
  • Family Quadruple Room, Balcony, Ocean View

    4.6/5 guest room rating

    Room amenities

    • 355 sq ft
    • Ocean view
    • Sleeps 4
    More detailsFamily Quadruple Room, Balcony, Ocean View
  • Family Room, Connecting Rooms

    Room amenities

    • Sleeps 4
    • 1 Single Bunk Bed and 1 Double Bed
    More detailsFamily Room, Connecting Rooms
  • Double Room, Balcony, Sea View

    3.8/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sea view
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room, Balcony, Sea View
  • King Suite, Balcony and Ocean View

    Room amenities

    • 570 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsKing Suite, Balcony and Ocean View
  • Compact Double Room

    3.7/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsCompact Double Room

About this area

Bournemouth

Located in Bournemouth, The Cumberland Hotel - OCEANA COLLECTION is in the city centre and on the beach. Poole Harbour and Christchurch Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bournemouth Beach and Bournemouth Lower Gardens. Sandbanks Beach and Bournemouth Natural Science Society are also worth visiting. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with rock climbing and hiking/biking trails.
Visit our Bournemouth travel guide
View in a map
Popular Location

What's nearby

  • Bournemouth Beach - 13 min walk
  • Oceanarium - 13 min walk
  • Bournemouth Pier - 15 min walk
  • Bournemouth International Centre - 15 min walk
  • Bournemouth Lower Gardens - 16 min walk

Getting around

  • Bournemouth Station - 17 min walk
  • AirportBournemouth (BOH-Bournemouth Intl.) - 10 min drive

Restaurants

  • Mirabelle — 1 min walk
  • Bar Ventana Grand Cafe — 1 min walk
  • Arbor Restaurant - 7 min walk
  • Dosa World - 9 min walk
  • Naked Coffee - 9 min walk

About this property

The Cumberland Hotel - OCEANA COLLECTION

4-star beach hotel with a conference centre
A restaurant, an indoor pool and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 108 rooms feature modern comforts such as plasma TVs with digital channels, along with free WiFi. 24-hour room service, coffee/tea makers and hairdryers are among the other amenities available to guests.
The Cumberland Hotel - OCEANA COLLECTION offers 108 forms of accommodation with coffee/tea makers and a hairdryer. Plasma televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 8.00 per night
  • Limited parking spaces

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 14.95 for adults and GBP 7.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Indoor pool
  • Outdoor pool
  • Spa services

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre

Outdoors

  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Linens

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Plasma TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in between 2:30 PM and 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Guests on full board rate plans may contact the property for a list of full inclusions using the information on the reservation confirmation received after booking.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20, per pet, per night, plus a deposit of GBP 50 per stay
Dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 6.0 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 14.95 for adults and GBP 7.95 for children (approximately)
  • Self-parking fee: GBP 8.00 per night
  • Nearby parking fee: GBP 9.00 per day
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cumberland Bournemouth
Cumberland Hotel Bournemouth
Cumberland Hotel OCEANA COLLECTION Bournemouth
Cumberland OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel
The Cumberland Hotel - OCEANA COLLECTION Bournemouth
The Cumberland Hotel - OCEANA COLLECTION Hotel Bournemouth

Frequently asked questions

Can I cancel my reservation for free at The Cumberland Hotel - OCEANA COLLECTION and receive a full refund?
Yes, The Cumberland Hotel - OCEANA COLLECTION offers free cancellation on select room rates, because flexibility matters! Please refer to The Cumberland Hotel - OCEANA COLLECTION cancellation policy on our site for more details about any exclusions or requirements.
Does The Cumberland Hotel - OCEANA COLLECTION have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is The Cumberland Hotel - OCEANA COLLECTION pet-friendly?
Yes, dogs are allowed at this property. There's a deposit of GBP 50 per stay and a fee of GBP 20 per pet, per night.
How much is parking at The Cumberland Hotel - OCEANA COLLECTION?
Self-parking is available for GBP 8.00 per night. Limited spots are available.
What time is check-in at The Cumberland Hotel - OCEANA COLLECTION?
Check-in is from 2:30 PM to 11:00 AM. After-hours check-in is not available.
What time is check-out at The Cumberland Hotel - OCEANA COLLECTION?
Checkout is at 11 AM. Late checkout is available for GBP 15.00 (subject to availability).
Where is The Cumberland Hotel - OCEANA COLLECTION located?
Located in Bournemouth City Centre, this beachfront hotel is in the city centre and within a 15-minute walk of Russell-Cotes Art Gallery and Museum, Bournemouth Beach and Bournemouth Pavillion Theatre. Bournemouth International Centre and Bournemouth Lower Gardens are also within 1 mile (2 km). Bournemouth Station is 17 minutes by foot.
3.9
Good
5 - Excellent
314
4 - Good
383
3 - Okay
177
2 - Poor
65
1 - Terrible
28

4.1/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all a very nice hotel. The food was superb, and the areas were well presented and well finished, although the sofas were not very comfortable. Aslo the rooms were a bit underwhelming and the bed very uncomfortable and for the standard of hotel of betta quality .
Stayed 4 nights in Sep 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Sad face IconDisliked: Property conditions & facilities
We loved the location and The room was huge , but being the presidential suite it was disappointing , the room needs updating and the balcony is tiny and shabby , the whole hotel needs a fresh coat Of paint , Good service and staff too are friendly
Stayed 3 nights in Aug 2020

3/5 Okay

Travelled with family, Travelled with family and small children
Sad face IconDisliked: Property conditions & facilities
Looked shabby and old. No social distancing. Felt unsafe. Parking awful.
Stayed 1 night in Aug 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Staff & service, amenities
Great location, nice staff, nice pool and lounge area. The rooms and communal areas on each floor are in desperate need of a deep clean and modernisation/upgrade, It’s not 4 star hotel in my opinion.
Stayed 2 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
Great staff in the restaurant. The building is old, but the room is nice, very clean.
Stayed 1 night in Jul 2020

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