Title: Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION Beachfront, with full-service spa ![Reception](https://images.trvl-media.com/lodging/1000000/520000/517300/517240/3efb9b84.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/520000/517300/517240/ce462410.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room, Ocean View | View from room](https://images.trvl-media.com/lodging/1000000/520000/517300/517240/3f084ce3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/1000000/520000/517300/517240/ba972ee6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/520000/517300/517240/889bf560.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In Bournemouth City Centre, Ocean Beach Hotel and SPA offers a welcoming retreat with therapeutic spa services and two restaurants serving local cuisine. Guests can relax by the seasonal outdoor pool, use public area WiFi, and enjoy dry cleaning. The helpful staff earns praise. 6.8 ## Popular amenities - - Bar - Gym - 24/7 front desk - Room service - Pool £36 includes taxes & fees 23 Nov - 24 Nov ## Room options ### Check availability for these dates Tonight [Nov 15 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=517240&PinnedHotelID=517240&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=517240&PinnedHotelID=517240&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=517240&PinnedHotelID=517240&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=517240&PinnedHotelID=517240&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=517240&PinnedHotelID=517240&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=517240&PinnedHotelID=517240&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=517240&PinnedHotelID=517240&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=517240&PinnedHotelID=517240&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Premium bedding, desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/1000000/520000/517300/517240/4d0b93fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Heating Connecting rooms available LCD TV Pillow menu Premium bedding Shower/bath combination Hairdryer Private bathroom - 172 sq ft - Sleeps 2 - 1 Double Bed ![Economy Double Room | Premium bedding, desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/1000000/520000/517300/517240/01d62830.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room ### Highlights Heating Connecting rooms available LCD TV Pillow menu Premium bedding Shower/bath combination Hairdryer Private bathroom - 1711 sq ft - Sleeps 2 - 1 Double Bed ![Standard Twin Room | Premium bedding, desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/1000000/520000/517300/517240/d1c498eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Heating Connecting rooms available LCD TV Pillow menu Premium bedding Shower/bath combination Hairdryer Private bathroom - 172 sq ft - Sleeps 2 - 2 Single Beds ![Premium bedding, desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/1000000/520000/517300/517240/b4ce9d24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin or King ### Highlights Heating Connecting rooms available LCD TV Pillow menu Premium bedding Shower/bath combination Hairdryer Private bathroom - 172 sq ft - Sleeps 2 - 1 King Bed OR 2 Single Beds ![Standard Single Room | Premium bedding, desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/1000000/520000/517300/517240/adcc95cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Heating Connecting rooms available LCD TV Pillow menu Premium bedding Shower/bath combination Hairdryer Private bathroom - 107 sq ft - Sleeps 1 - 1 Single Bed ## You may also like Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1380000/1376400/1376313/b52cd827_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Village Hotel Bournemouth Bournemouth - Pool - Hot tub - Free WiFi - Restaurant 7.8 Good 1,001 reviews £62 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Bournemouth-Hotels-Village-Hotel-Bournemouth.h1376313.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=654&destination=Bournemouth&destType=MARKET&latLong=50.719891,-1.88003&searchId=e117fdfe-a6b3-439b-bc05-539cc3071a3c&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBournemouth-Hotels-Ocean-Beach-Hotel-And-SPA-Bournemouth-OCEANA-COLLECTION.h517240.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBournemouth-Hotels-Ocean-Beach-Hotel-And-SPA-Bournemouth-OCEANA-COLLECTION.h517240.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.71907%2C-1.85957&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LSpH7EyYC_PMqTs2bg7QQKrPohw=) East Overcliff Drive, Dorset, Bournemouth, England, BH1 3AN #### What's nearby - Bournemouth Beach - 6 min walk - 0.4 miles - Bournemouth Pavillion Theatre - 15 min walk - 0.8 miles - Bournemouth International Centre - 18 min walk - 1.0 mile - Bournemouth Pier - 18 min walk - 1.0 mile - O2 Academy Bournemouth - 3 min drive - 1.3 miles #### Getting around - Bournemouth Station - 16 min walk - Bournemouth (BOH-Bournemouth Intl.) - 10 min drive #### Restaurants - ‪Soulmade Café - ‬11 min walk - ‪Domino's Pizza - ‬13 min walk - ‪The Anvil - ‬11 min walk - ‪T4 - ‬12 min walk - ‪El Murrino Beachside - ‬14 min walk ## About this property ### Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION Hotel near Bournemouth Beach Bournemouth International Centre is located near Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION, which provides a terrace, dry cleaning/laundry services and a bar. Treat yourself to a detox wrap, a body wrap or a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and local cuisine. In addition to a gym and a conference centre, guests can connect to free WiFi in public areas. Other perks include: - A seasonal outdoor pool, along with sunloungers - Buffet breakfast (surcharge), self-parking (surcharge) and access to a nearby indoor pool - Access to a nearby health club, a banquet hall and smoke-free property - A lift, a front desk safe and luggage storage - Guest reviews say great things about the helpful staff Room features All 64 rooms have comforts such as 24-hour room service and premium bedding, as well as perks such as pillow menus and late-night room service. More amenities include: - Bathrooms with shower/bath combinations and free toiletries - LCD TVs with digital channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Superior Double Room, Balcony, Ocean View (Penthouse) | Balcony view](https://images.trvl-media.com/lodging/1000000/910000/900700/900612/899f20a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suncliff Hotel - OCEANA COLLECTION Bournemouth City Centre - Pool - Spa - Pet-friendly - Free WiFi 7.2 Good 1,001 reviews £41 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=900612&PinnedHotelID=900612&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/10000/2200/2165/09b6af3a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Bath Hotel & Spa Bournemouth Bournemouth City Centre - Pool - Hot tub - Pet-friendly - Free WiFi 7.0 Good 1,000 reviews £49 includes taxes & fees 7 Dec - 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Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,000 reviews £49 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=67309&PinnedHotelID=67309&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (GBP 12 per night) - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 7.95 for children - 2 restaurants - A bar/lounge - Couples/private dining - Private picnics - Snack bar/deli ### Restaurants on site - Italian Cafe - The Atlantic Restaurant - The Lounge Bar ### Things to do - Billiards/pool table - Full-service spa - Gym - Indoor pool (guest access) - Outdoor pool (guest access) - Sauna - Seasonal outdoor pool ### Family friendly - Access to nearby indoor pool - Laundry facilities - Seasonal outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Conference centre - Meeting room ### Outdoors - On the bay - On the beach - Pool loungers - Terrace ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Detox wraps - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Thalassotherapy ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking ### More - 1 building - 4 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Pillow menu - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LCD TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle ### More - Connecting rooms available - Desk - Heating - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 AM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Late check-out subject to availability Late check-out fee: GBP 20.00 ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities or services will be unavailable from January 23 2026 to January 26 2026 (dates subject to change): - Fitness facilities - Sauna - Spa - Swimming pool The following facilities will be closed during January, February, March, April, November and December: - Swimming pool ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 20, per pet, per night, plus a deposit of GBP 50 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 10 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Cots (infant beds) are available for GBP 6.0 per night ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GBP 12.95 for adults and from GBP 7.95 for children - Self-parking fee: GBP 12.00 per night - Pet deposit: GBP 50 per stay - Pet fee: GBP 20 per pet, per night - Service animals are exempt from fees - Late check-out fee: GBP 20.00 (subject to availability) - Crib (infant bed) fee: GBP 6.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from May to September The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision ### Property is also known as Cliffeside Cliffeside Bournemouth Cliffeside Hotel Cliffeside Hotel Bournemouth Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION Hotel ## Frequently asked questions ### Does Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION have a pool? > Yes, this property has a seasonal outdoor pool. The swimming pool will be unavailable from January 23 2026 until January 26 2026 (dates subject to change). ### How much does it cost to stay at Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION? > As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION on 23 Nov 2025 start from £36.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Bournemouth-Hotels-Ocean-Beach-Hotel-And-SPA-Bournemouth-OCEANA-COLLECTION.h517240.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION pet-friendly? > Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of GBP 50 per stay and a fee of GBP 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION? > Self-parking is available for GBP 12.00 per night. Limited spots are available. ### What time is check-in at Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION? > Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Late check-in is available during limited hours. ### What time is check-out at Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION? > Checkout is at 11 AM. Late checkout is available for GBP 20.00 (subject to availability). ### Where is Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION located? > Nestled on the beach, this Bournemouth City Centre hotel is within 1 mi (2 km) of Bournemouth Beach and Bournemouth International Centre. Boscombe Beach and Boscombe Chine Gardens Mini Golf Course are also within 15 minutes. Bournemouth Station is 16 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ocean Beach Hotel and SPA Bournemouth - OCEANA COLLECTION Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 8.8 Location ### 7.6 Staff & service ### 6.2 Eco-friendliness ### 6.4 Property conditions & facilities 10 - Excellent 137 8 - Good 183 6 - Okay 131 4 - Poor 76 2 - Terrible 76 ### 8/10 Good #### CRYSTAL 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First time staying here was amazing service and very friendly staff ##### CRYSTAL Stayed 1 night in Jul 2025 ### 8/10 Good #### Neeraj 21 Aug 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The food was fantastic 5 star The staff in the restaurant were amazing! The rooms were terrible ##### Neeraj Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Nyanyiwa 25 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities It's close to beach, staff sometimes forget hovering the carpet ##### Nyanyiwa Stayed 4 nights in Jul 2025 ### 8/10 Good #### Lucas 28 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities was nice had a good night, close to the beach staff welcoming and helped us with checking in. only thing was the shower didn’t have a lot of water pressure. overall good night away ##### Lucas Stayed 1 night in Jun 2025 ### 8/10 Good #### Maryam 31 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bournemouth massive thumbs up! Fantastic weather really did make this trip! Felt like we were abroad! Hotel really good location with a short walk you get to the pier and town. Hotel rooms get quite warm at night but fans are provided. ##### Maryam Stayed 2 nights in May 2025 ### 4/10 Poor #### Chloe 10 Oct 2025 Liked: Cleanliness, staff & service Stayed here as a ‘budget’ option for an unexpected visit, didn’t realise I’d be slapped with a £12 parking fee per night. Was merely told it was on the booking, which it wasn’t. The place is quite in need of some TLC but again, budget. The room itself was okay, clean bed, decent bathroom. But the walls are PAPER THIN, if you find yourself next to some loud night owls, don’t expect to sleep at all. The hotel itself is fine other than parking and a bit tired looking but unfortunately the next door guests made the entire night unbearable, so, poor experience. ##### Chloe Stayed 1 night in Oct 2025 ### 4/10 Poor #### Aileen 20 Jul 2025 Liked: Amenities Disliked: Cleanliness, staff & service, property conditions & facilities staff not obliging. food poor. ##### Aileen Stayed 4 nights in Jul 2025 ### 6/10 Okay #### Chadwick 31 May 2025 Room and bed very small for 2 person hotel is a bit outdated nothing like what on the website ##### Chadwick Stayed 1 night in May 2025 ### 8/10 Good #### Emma 7 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I saw lots of negative reviews for this hotel so was very nervous about booking but we’d been let down at the last minute with the accommodation we’d booked for our weekend away so booked the Ocean hotel and hoped for the best! I have to say I was so pleasantly surprised, yes the outside is a bit tired but the reception and bar area are lovely, the staff are friendly and helpful and the room was spotlessly clean and comfortable, it had everything we needed, even a fan and heater in the wardrobe for hot/cold weather, beds were really comfortable and it was much quieter than I expected it to be, we had a stunning sea view too, I wouldn’t hesitate to stay here again ##### Emma Stayed 2 nights in Jul 2025 ### 8/10 Good #### Samantha 2 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel for families Great hotel for families and dog friendly. Can use neighbouring hotels pools too ##### Samantha Stayed 1 night in May 2023 ### 8/10 Good #### Rebekah 17 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Brilliant staff and amazing lovely location . Room was a bit hot but otherwise perfect condition . ##### Rebekah Stayed 3 nights in Apr 2024 ### 8/10 Good #### Saeid 28 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Worth the price you pay ##### Saeid Stayed 1 night in Sep 2024 ### 8/10 Good #### Dawn 23 Jul 2022 Liked: Cleanliness, staff & service #### Lovely little break Fantastic location and lovely staff. Breakfast was delicious and pool a bonus in the warm sunshine. Only issue was how hot the room was bit we addressed it at reception and they did their best to accommodate us. ##### Dawn Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Julie 2 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A long awaited catch-up with my friend and we had an upgrade which made it even better 😊we will definitely be back couldn’t fault anything x ##### Julie Stayed 1 night in Jun 2022 ### 2/10 Terrible #### Verified traveller 21 Apr 2025 Disliked: Cleanliness, staff & service, room comfort #### Not the best experience by far!! The bed was very uncomfortable, very firm and uneven. Mattress was very dirty. Seems like every floor board is broken, causing noise from upstairs bedrooms till early hours of the morning. Limited on site parking. ##### Verified traveller Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Andrew 22 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A great experience. Excellent reception staff very professional and extremly helpful. All staff were very polite and helpful. Nothing was too much trouble. Very well run and would definitely stay again. The dinner in the evening was fantastic and breakfast was just what we needed to start the day. A great experience. ##### Andrew Stayed 1 night in Aug 2022 ### 6/10 Okay #### Martin 28 Apr 2025 Disliked: Cleanliness, property conditions & facilities #### Probably wouldn’t stay again! We were told on leaving that we had received an upgrade room. The room was on the 4th floor and without air con, it was like staying in a sauna, considering the extreme temperatures experienced during our stay. We also had to pay for onsite parking at £12.00 per night, this did not guarantee a parking space! costing us an additional £36.00. I informed the hotel before arrival that my wife has a gluten-free diet but all that was provided was some gluten free bread! No gluten free cereal was available for breakfast! ##### Martin Stayed 3 nights in Apr 2025 ### 2/10 Terrible #### Angie 1 Jan 2024 Liked: Staff & service Disliked: Property conditions & facilities You have to pay for extra such as parking, walls are thin, no facilities in the hotel all next door. Old building. ##### Angie Stayed 1 night in Dec 2023 ### 6/10 Okay #### Graham 10 Apr 2023 Liked: Cleanliness #### Overnight stay Stayed in this hotel before about 3 yrs ago This time not good experience. The lift is broken and the service is poor ##### Graham Stayed 1 night in Apr 2023 ### 2/10 Terrible #### Vicky 14 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible Bedroom wasn’t particularly clean . All the doors were hanging off the drawers . Wall paper hanging off the wall . Doors banging all weekend no one had any consideration . Didn’t see a cleaner or maid all weekend . The swimming pool has scum across the top and the pool area was never checked during the day . The plastic empty glasses and cans blew about all day and for hours there were unattended towels on the sun beds which no body delt with. The inclusive evening meal was extremely limited with around 3/4 choices per main . The chicken was over cooked . The roast potatoes had been reheated and frozen veg wasn’t even cooked and still hard . We wanted to extend our stay for a few hours on the day we checked by parking our car on the onsite car park but the main behind reception admitted he didn’t want to help us with free parking even though we were paying guests for the weekend and the proceeded to charge us for a another couple of hours . Avoid hotel , the photos are old . ##### Vicky Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Matt 27 May 2023 Liked: Cleanliness Initial check in was slow and unpleasant with nothing explained so our stay started poorly Despite this we had a comfortable stay and the bed was good but the property needs some overall work on creaky floorboards that mean you can hear movement on all floors and general plumbing as you can hear toilets flushing throughout the property which also cause showers to drip in the middle of the night We enjoyed the outdoor pool and although we didn’t stay for breakfast it looked lovely. There’s is also a well stocked on site bar Overall a pleasant stay just expect a difficult time finding parking and a difficult check in ##### Matt Stayed 1 night in May 2023 ### 2/10 Terrible #### Beaulah 27 Aug 2023 Disliked: Cleanliness, property conditions & facilities Toilet facility flushing and water temperature regulator did not work in our bedroom.Coffee brand awful for the the price.Room service for breakfast a botheration.Was disappointed by the hotel quality overall.Not highly recommended. ##### Beaulah Stayed 2 nights in Aug 2023 ### 2/10 Terrible #### Josh 29 Aug 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Refund Hi I was really unhappy with my stay , I paid £155 for a hotel room , I got in there it was hot , I couldn’t sleep at night because so much noise next, overall it was rubbish experiences, I request a refund ##### Josh Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Colin 30 Sept 2023 Disliked: Staff & service, property conditions & facilities Good location but rooms were tatty. Room was cramped, bath was badly pitted with grim sealant around the overflow. The phone was found in a wardrobe as there was no room beside the bed. Sticky backed plastic had been used to cover the furniture but was split and peeling. Asked to be moved to a better room but the overall condition of the new room was only marginally better. ##### Colin Stayed 3 nights in Sep 2023 ### 4/10 Poor #### Elise 7 Feb 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities It was clean & the effort is there to make it nice but with poor water pressure, and tired building it needs some TLC. Putting a lone female at the door closest to stairs aswell isn’t ideal. Very jumpy at every sound. Windows were banging. I put a wedge in there to stop it so I could sleep. Phone in room didn’t work. The spa shuts at 6pm! Not ideal for business travellers . ##### Elise Stayed 1 night in Feb 2024 ## Expedia's Latest Trends ### Hotels > [Hilton London Metropole](https://www.expedia.co.uk/London-Hotels-Hilton-London-Metropole.h26134.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Hyatt Regency Birmingham](https://www.expedia.co.uk/Birmingham-Hotels-Hyatt-Regency-Birmingham.h15832.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.co.uk/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Royal National Hotel](https://www.expedia.co.uk/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [The Edwardian Manchester, A Radisson Collection Hotel](https://www.expedia.co.uk/Manchester-Hotels-The-Edwardian-Manchester.h1044199.Hotel-Information) > > [Hilton Birmingham Metropole](https://www.expedia.co.uk/Birmingham-Hotels-Hilton-Birmingham-Metropole.h436233.Hotel-Information) > > [Corinthia London](https://www.expedia.co.uk/London-Hotels-Corinthia-London.h3849185.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.co.uk/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [Titanic Hotel Liverpool](https://www.expedia.co.uk/Liverpool-Hotels-Titanic-Hotel-Liverpool.h7763320.Hotel-Information) > > [InterContinental London - The O2 by IHG](https://www.expedia.co.uk/London-Hotels-InterContinental-London-The-O2.h11518997.Hotel-Information) > > [The Savoy](https://www.expedia.co.uk/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [Travelodge London Covent Garden](https://www.expedia.co.uk/London-Hotels-Travelodge-London-Covent-Garden.h23389.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.co.uk/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [The Durley Dean Hotel](https://www.expedia.co.uk/Bournemouth-Hotels-The-Durley-Dean-Hotel.h1170728.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.co.uk/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Shangri-La The Shard, London](https://www.expedia.co.uk/London-Hotels-Shangri-La-The-Shard.h8035714.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.co.uk/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [London Hilton on Park Lane](https://www.expedia.co.uk/London-Hotels-London-Hilton-On-Park-Lane.h26769.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.co.uk/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The Municipal Hotel Liverpool - MGallery](https://www.expedia.co.uk/Liverpool-Hotels-The-Municipal-Hotel-Liverpool-Mgallery.h91370465.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Leonardo Royal Hotel Birmingham](https://www.expedia.co.uk/Birmingham-Hotels-Jurys-Inn-Birmingham.h789053.Hotel-Information) > > [The Cumberland, London](https://www.expedia.co.uk/London-Hotels-The-Cumberland.h21659.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.co.uk/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [Leonardo Royal London St Paul’s](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-St-Pauls.h1457972.Hotel-Information) > > [DoubleTree by Hilton Hotel London -Tower of London](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-Hotel-London-Tower-Of-London.h3977996.Hotel-Information) > > [Leonardo Royal London Tower Bridge](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-Tower-Bridge.h4190769.Hotel-Information)