New Westcliff Hotel

Property class: 3

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Near Bournemouth International Centre and Bournemouth Beach, New Westcliff Hotel provides a garden, a bar and a sauna. For some rest and relaxation, visit the hot tub. The on-site restaurant offers breakfast. Guests can connect to free WiFi in public areas.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Basic Double Room

A neatly made bed with a headboard, two bedside tables with lamps, and a mirror on the wall.

Basic Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A double bed with a striped bedspread, a wooden headboard, and a nightstand with a telephone.

Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

A double bed with a striped bedspread, a wooden headboard, and a nightstand with a telephone.

Family Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

A hotel room with three beds, each with a purple blanket and pillow. There are bedside tables with lamps and a telephone.

Quadruple Room

  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room

A hotel room with a bed, a wooden dresser, a desk with a telephone, a trash bin, and a mirror.

Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

A neatly made bed with a striped bedspread, a wooden headboard, a small bedside table, a green armchair, and a window with curtains.

Double Room

  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Double Room

A bedroom with a bed, a desk, a chair, a wardrobe, a TV, and a balcony with curtains.

Exclusive Double Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Romantic Double Room

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Bournemouth City Centre, a neighbourhood in Bournemouth, New Westcliff Hotel is near the airport and near the beach. While the natural beauty of Bournemouth Beach and New Forest National Park can be enjoyed by anyone, those looking for an activity can explore Poole Harbour. Oceanarium and Boscombe Chine Gardens Mini Golf Course are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Bournemouth travel guide
Map
27-29 Chine Crescent, Bournemouth, England, BH2 5LB

What's nearby

  • A beach with a pier extending into the sea, surrounded by people and umbrellas.
    Bournemouth Beach
    11 min walk - 0.6 miles
  • A park with a hot air balloon, a canal, and a bridge.
    Bournemouth Lower Gardens
    11 min walk - 0.6 miles
  • A building with a blue awning and the 'BIC' logo.
    Bournemouth International Centre
    12 min walk - 0.7 miles
  • A landscaped garden with various plants and rocks, a red brick building, and a clear blue sky with clouds.
    Bournemouth Pavillion Theatre
    15 min walk - 0.8 miles
  • Durley Chine Beach
    8 min walk - 0.4 miles

Getting around

  • Bournemouth Station
    4 min drive
  • Bournemouth (BOH-Bournemouth Intl.)
    11 min drive

Restaurants

  • Smokin' Aces
    5 min walk
  • Brewhouse & Kitchen
    4 min walk
  • Caffè Nero
    7 min walk
  • Olive Bistro Cafe
    5 min walk
  • Koi Sakana
    5 min walk

About this property

New Westcliff Hotel

  • Hotel near Bournemouth Beach
  • Located close to Bournemouth International Centre, New Westcliff Hotel provides a garden, a bar and a sauna. For some rest and relaxation, visit the hot tub. The on-site restaurant offers breakfast. Stay connected with free WiFi in public areas.
  • Other perks include:
    • An indoor pool
    • Breakfast (surcharge), self-parking (surcharge) and a front desk safe
    • Multilingual staff, a lift and tour/ticket information
    • 1 meeting room, smoke-free property and a TV in reception
  • More conveniences in all rooms include:
    • Bathrooms with baths or showers and free toiletries
    • Wardrobes/cupboards and housekeeping

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  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
8.2 out of 10, Very good, 1,000 reviews
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includes taxes & fees
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Frequently asked questions

Does New Westcliff Hotel have a pool?

Yes, this property has an indoor pool.

Is New Westcliff Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Westcliff Hotel?

Self-parking is available for GBP 10 per day. Extended parking is available for GBP 10 per day.

What time is check-in at New Westcliff Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at New Westcliff Hotel?

Checkout is at 10:00 AM.

Where is New Westcliff Hotel located?

Located in Bournemouth City Centre, this hotel is within a 15-minute walk of Durley Chine Beach, Bournemouth Beach and Bournemouth International Centre. The Square and Alum Chine Beach are also within 15 minutes.

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Reviews

New Westcliff Hotel Reviews

6.8

7.2

Cleanliness

8.4

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 54 out of 414 reviews
Rating 8 - Good. 162 out of 414 reviews
Rating 6 - Okay. 118 out of 414 reviews
Rating 4 - Poor. 45 out of 414 reviews
Rating 2 - Terrible. 35 out of 414 reviews

Reviews

Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

3 night stay

The reception was ok. Cleanliness ok Bed comfort Zero Bathroom Area Zero General atmosphere Zero. Only food available a Breakfast box by the door. Left after one night and had to pay to stay in another hotel Hotel near by provide good service and Evening meal plus cooked breakfast at just a small amount more than the Westcliffe. Cost me an additional £500. Covid Excuse does not apply as I have stayed in 4 hotels in Devon and Cornwall all providing good service and Food. Only worth £40 per night if you did not want to eat and sleep. Would not recommend it to Anyone
Stayed 3 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, good location

Outside appearance
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall

Lovely stay but a few downsides. hot in the room and little air flow when windows were open. Bed was very comfy and it was very clean but water pressure in shower was not very strong. We ordered breakfast which was around £7 but it didn’t meet our expectations as most of it was packaged sugary food. The pool, sauna and jacuzzi was a real highlight, and booking a slot to ourselves was easy.
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think it should be cheaper as they don’t do anything for you no cleaning ect
Stayed 2 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff

At first we found all the extra rules quite frustrating (Only 1 hour in the pool at allocates time, no left luggage, no late check out etc) but I have to say the manager really made up for it and was so kind and accommodating and let my kids use the cinema even after we checked out. He made us feel very welcome and for this reason we were happy overall.
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The man on front of house has fantastic customer service skills. Nothing was a problem to him and he was alway's willing to help.
Stayed 2 nights in Aug 2021
Verified review

8/10 Good

Liked: Property conditions & facilities

Relaxing trip.

It was a very good relaxing trip. So close to the beach and facilities which were all within walking distance. The use of the pool, sauna and jacuzzi was an added plus and helped us to relax even more.
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Property conditions & facilities
Was fine for a 1 night. Short walk to the beech and town
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Quaint and clean, C19 changes worked well, reception desk very helpful, would be nice to have luggage storage as check out is early (the beach is near!!!)
Stayed 3 nights in Aug 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel

Hotel very poor. Bedroom small and cramped, same with the bathroom. Hot water non existent at peak times in the morning and evening. Continental breakfast served in a box. Very basic and charged £8 but items in the box came with prices on and tbd cost was just over £3
Stayed 4 nights in Aug 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid!!

Avoid room 14!!! I am extremely disappointed having contacted the hotel on two separate occasions and have still not had a response! Rather than write a poor review, I thought I would speak to the lady on the desk to raise my concerns. This has been quite an unpleasant stay for a few reasons - The standard of cleaning in room was terrible even after I addressed this on arrival, the room got hoovered but it still needed cleaning especially around places that needed a pipe to clean the area! The bathroom shower tray was absolutely filthy! Additionally, we didn’t get much sleep at all, due to the bed being so uncomfortable; the springs stick out and so we had to sleep on top of the duvet but also the bed tilts when lying close to the left side by the window! The hair dryer has no safety guard on it and when I dried my hair, I got all my hair sucked into the back and had to cut it out!! I went to the reception desk to ask for a replacement so I could dry my hair after swimming and they said I had to wait for house keeping to arrive but we were checking out so I couldn’t dry it! Also the jacuzzi had scum all around it. When I raised these these concerns I was just told sorry! This wasn’t good enough; the manager wasn’t there to speak too! I would never return or recommend this hotel!
Stayed 1 night in Aug 2021
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Non family friendly room more for travellers wanting to stay in shelter.
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

July 2021

I enjoyed the facilities at the New Westcliff Hotel. It was great to have an hour use of the swimming pool all to myself. There is a jacuzzi and sauna though I did not have time to use either. The reception staff are amiable, and I spoke to Mark on several occasions. He was pleasant, easy to approach, and helpful. There was plenty to do in Bournemouth and I took advantage of the hotel's central location. I would happily stay again. However, a single room is quite tight and lacks space. Not very much that can be done about the single rooms I presume, but it is a comment I would make that other hotels tend to have more rooms around the area of the bed and space to walk around. Thank you for the overall positive experience.
Stayed 4 nights in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away.

Check in was the only neutral part of this experience. The room was a box, room 8. I could touch both walls with out stretching. the decor was old. This I can put up with. What I do object to is the state of the bed. This had a broken base, leaving a plank of wood across the bed as the only real support for the mattress.
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family room at New Westcliff Hotel

It was a good stay with what to expect as Covid restriction still followed. Close to the beach and walking distance with breakfast pre packed.
Stayed 2 nights in Jul 2021
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Not again

Unfriendly staff… Not felt welcomed… Unpleasant room.. Not as big as stated.. Bad quality beds.. Tiny little shower… No air condition or fan Extremely poor quality box breakfast Not value for money at all.
Stayed 2 nights in Jul 2021
Verified review

6/10 Okay

Disliked: Staff & service
There was no one at reception to welcome us on arrival one member of staff another guests to get there attention as he was working the bar the pillow was dirty had to change them myself i was also denied cutlery had to eat my Chinese with tee spoon overall was not impressed
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Room comfort

Family weekend

All the communal areas are very well updated. However, the rooms leave a lot to be desired, shower was too small and dated, didn’t work properly. A family room was so small the bathroom door hit the beds. You have to use your bath towels for the pool which is not what it should be like. Extra pool towels should be provided. No towel or clothes hooks around the pool, sauna or spa area, apart from in the changing rooms. Only one hand held shower by the spa, so overall not a great experience. Staff very friendly though.
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel room was extremely dated, the toilet was situated inside the room (not in the entrance hall as you come in) so it was like going toilet in the wardrobe. The shower was almost unusable as it literally just trickled - almost no water came out. Would definitely not stay there again.
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

Needs a little TLC

Hotel was fine but just a bit ‘tired’ - noisy/rattling extractor fan in bathroom; very hard bed and fairly flat pillows etc. If I was paying around £50 it’s be fine, but for over £160 I’d have expected a slightly better standard. Compared to Premier Inn or newer Travelodges it was much less comfortable. Staff were helpful; location was great - just the room itself that left a little to be desired.
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
The guy on the front desk was brilliant- very friendly and helpful but seemed to be running everything all by himself. The shared spaces in the hotel looked like they had been refurbished, except the bar which looked run down. Our room was horrendous, it smelled, the carpet was disgusting, there was rust and dirt all over the bathroom and hairs and skid marks in the toilet. Most of the spotlights didn’t work and the windows were filthy. Whilst putting clothes away we noticed old packets of milk and tea bags in one of the drawers. Truly the worst hotel experience ever- we packed our bags and didn’t stay.
Stayed 1 night in Jun 2021
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

West cliff hotel

It wasn’t nice at all. Staff were rude. No fridge on the bedroom. Stains everywhere. Very disappointed
Stayed 2 nights in Jun 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Needs a refurb however basic and OK for 1 night

We stayed here for the night, was very basic, a little run down but sufficed is to get our heads down for the night. The shower was pitiful and took 20 mins to use as the water flow was terrible, It had a pics of material with velcro on it as a blind to stick it to the window and the downstairs bar looked like that of a working mans club. For £74 it’s pretty much what we expected in Bournemouth. Good for a quick overnight stay but wouldn’t book it for any longer.
The tired bar downstairs
The Velcro blind found on the floor
Stayed 1 night in Sep 2020
Verified review

6/10 Okay

Liked: Staff & service, amenities
Dealing with COVID measures well. More variation with the breakfast boxes would have been nice
Stayed 7 nights in Aug 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Very poor condition, toilet are not clean. No view close location.😡
Stayed 1 night in Aug 2020