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"Great place to ski"

"Overall the hotel was average. There were a few things that i really didnt like: Every mug was chipped in multiple places, I didn't find one that was completely in tact. We had 3 people in our room but only given 2 room keys. When I asked for an extra key, I was told that I had to pay €10 for it! My husband then went to ask for an extra key and the price was then €5! If you're going to charge for 3 people (2 adults and one young teen) in a room, then make it policy to give out 3 keys. Not...

"We booked a 2 bedrooms apartment for the 3 of us. The apartment was spacious and nice view on the mountain. We had 2 bathroom which was great but unfortunately 1 of the heater was not functioning for half our stay so it was really cold to take a bath and we had to complain several times before they replaced the towels heater. They obviously knew the issue as they already ordered a new one. They never offered any compensation or to move us in another apartment. The ski room was super smelly and...

"Lovely apartment. Spa/pool etc. really good too. Right next to Super U, Intermarche and Boulangerie so very easy to cater. Good lockers/boot room. Shuttle bus to the Funicular stops right outside every 30 minutes. Reception very helpful. Wi-fi very weak - could be better and TV’s upgraded to Smart would be a bonus to access Netflix etc. for nights in. Would definitely recommend and saved a lot of ££ compared to staying in Les Arcs."

"We had a great stay here. The boot room opens straight out onto the slopes for a ski in/out experience. The apartment was comfy and a good size. "

"Check in procedure was diabolical. No clear signs, no clear idea what building to check into. People milling about with absolutely no idea where to go. We walked (no mean feat in the mountains) to one building as there were no signs on the building the email directed us to, and luckily, they found our booking, but we were at the wrong hotel. When we got to the "right" hotel, they couldn't find our booking - absolute shambles. We were "lucky" we didn't have young children in tow. Also the...