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"Pillows too firm and room very warm - not really classed as a 4 star hotel! Expensive parking which is ridiculous when you are staying there! On the flip side staff were great and very helpful"

"Ambience, staff and food were AOK. The room was OK except that bed was uncomfortable, cloaks were inadequate and sink was too small."

"Situated in a beautiful location, our stay was very nice. Staff were very helpful and friendly and our room was clean and spacious. Breakfast was great as well ☺️"

"Mountains of stairs from car park to room not good for elderly or those with heavy cases.Spar supposed open at 9am 9.05 no staff were available to allow entry.Food was good although extensive menu of past replacement with quick junk food Expected refurbishment for next two years,"

"Wonderful, relaxing stay. Clean and comfortable rooms with robes and slippers provided, making spa use easier. Spa facilities good although steam room unavailable for one day - awaiting repair so no one's fault. The staff coped exceptionally well during an unexpected, regional power cut. They were excellent throughout our stay, and very helpful when we accidentally left a coat in the wardrobe. Thank you for making our short break, so relaxing and enjoyable. "

"Stayed at Low Wood Bay Resort & Spa for 3 nights and honestly… the thermal journey is the only reason I’d come back. Rooms are pretty meh—dated and not the cleanest. We were in room 166 and there were visible spill stains on the wall (not great), but it did have incredible lake views. It was also super convenient being so close to the elevator to take you to the spa. Read the fine print: access to the main pool (with infrared sauna + eucalyptus steam) is limited to 2.5 hours. Family time is early morning, and adults-only is 5:30–8pm, which felt oddly restrictive and honestly a bit like a bait-and-switch. We ended up booking the thermal journey + massage for $400, which is a lot. That said, the spa itself is next level—one of the best I’ve been to. Outdoor hot tubs, multiple saunas… highlights were the wood-fired sauna, salt sauna, indoor whirlpool, and the “Lost in the Clouds” massage (incredible—should’ve gone longer). Food at the hotel is subpar. We couldn’t get into Blue Smoke because I didn’t book in advance but overall options were limited. Breakfast is included (7:30–10am), but it’s the same spread daily and just okay. £12/day for parking. Location is great—about 10 minutes to Ambleside and Grasmere—but you’ll definitely need a car since there aren’t good dining options on-site. If you enjoy walking, there are beautiful hikes and trails right outside the hotel, which was a big plus. Staff was friendly."

"The hotel is showing its age, but is quite clean. Room was good but basic, the room heat control was difficult, had to contact the front desk where they promptly turned on the electricricity. The room got cold at night and I tried to get the heat to work with no success, but then at 05:20 the heat came on magically. I assume they have the heat control on timer to save energy. The very large unheated outdoor pool was good but swimming would be difficult with all the large waves."

"Great hotel and nice location. Our room had lovely views over the gardens and lake. The decor in the lounge areas was fab. Good dinner and breakfast menu. Friendly staff. "

"Good location, staff were great. Only downside is having to share a table with other guests at breakfast. "