Hi Sarah! Thank you for taking the time to share your feedback. We apologize for the inconvenience and frustration you experienced upon learning about our policy regarding local residents at the time of check-in. We understand how disappointing this must have been, especially after you had completed your arrangements online.We strive to make our policies clear on all platforms and are currently reviewing how we can improve our communication to ensure that all guests are aware of our guidelines before arriving. This is an important part of making the check-in process as smooth as possible for everyone.We value your input and regret that your experience was not reflective of the high standards we aim to uphold. We hope to have the opportunity to serve you under different circumstances in the future, providing a more positive experience. Thank you again for your comments.

Hello Elani,We appreciate you choosing to stay with us. Please feel free to reach out to us directly if you have any feedback to share from your recent visit. We value your input and aim to continuously improve our services for our guests.

Hi Sydney,We sincerely apologize for the inconvenience you experienced during your stay. Our hotel takes matters of cleanliness and guest comfort very seriously, and we regularly conduct thorough inspections to ensure the highest standards are maintained. Rest assured, we have immediately escalated your concerns to our housekeeping and management teams for review and action. While we regret any delay in addressing your concerns, we appreciate your patience and understanding as we work to resolve this matter promptly. Your feedback is invaluable in helping us improve our services for future guests.

Hello Danna, We appreciate your feedback regarding your recent stay and apologize for any inconveniences you experienced. Your comments will be shared with our team for further review. It is our priority to ensure all guests have a comfortable stay and we regret if we fell short in this instance. We value your insights and hope you will consider reaching out to our management team directly to discuss your concerns further.

Hi Dusty! Thank you for sharing your experience with us, although we're truly sorry to hear that your stay fell short of expectations. We apologize for the issues you encountered with the bathroom conditions, including water damage, lack of a fan, and a malfunctioning shower head. Rest assured, we take cleanliness and maintenance seriously, and we will address these concerns promptly to ensure they are resolved. We're also sorry to hear that the mattresses and pillows did not meet your expectations and caused discomfort. Our guests' comfort is important to us, and we regret any inconvenience caused. Additionally, we apologize for the discomfort you experienced due to the temperature of the pool. We understand how important it is for our guests to enjoy all the amenities we offer, and we regret any disappointment caused by this issue. Your feedback is valuable to us, and we will use it to improve our services and facilities for future guests. We appreciate your patience and understanding, and we hope to have the opportunity to regain your trust with a more enjoyable stay in the future.

Hello Paul,We are delighted to hear you had a wonderful stay with us! We hope to welcome you back soon for another exceptional experience.

Hi Melissa,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

Hi Randy! Thank you for sharing your wonderful experience with us! We're thrilled to hear that Omar provided exceptional assistance and went above and beyond to help you find your keys. Providing outstanding service to our guests is our top priority, and we're delighted that Omar's efforts made a positive impact on your trip. We will be sure to pass along your kind words to him. We appreciate your feedback and hope to have the opportunity to welcome you back for another great stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.

Hi Travis! Thank you for sharing your feedback with us. We're pleased to hear that you had a great experience overall. We apologize for any inconvenience caused by the sauna being out of service during your stay. Your comfort and satisfaction are important to us, and we regret that we fell short of meeting your expectations in this regard. We appreciate your understanding and patience, and we'll work to address the issue with the sauna as soon as possible to ensure that it's fully operational for our guests to enjoy in the future. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another great stay. If there's anything else we can do to assist you, please don't hesitate to let us know.

Hi Debbie! We're truly sorry to hear about your negative experience during your recent stay. We understand the importance of accommodating guests with service animals and individuals with specific needs, such as PTSD, and we apologize if we did not meet your expectations in this regard. It's distressing to hear that you encountered difficulties with your reservation and refund process, especially when dealing with a third-party booking platform like Expedia. We will review our procedures and communication channels to ensure that future interactions with guests and third-party booking platforms are handled more effectively and empathetically. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention. If there's anything else we can do to assist you or address your concerns, please don't hesitate to reach out to us directly. We sincerely apologize for the inconvenience and frustration caused by your experience, and we hope to have the opportunity to regain your trust and provide you with a more positive experience in the future.

Hi Jessica! Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you had a positive experience overall and that you found our front desk staff to be very nice. We appreciate your feedback regarding the condition of our building and the age of our facilities. While we strive to provide a comfortable and enjoyable experience for all of our guests, we understand that our property may show signs of aging. Please know that your feedback is important to us, and we will certainly take it into consideration as we continue to make improvements and enhancements to our property. We apologize for any inconvenience caused by the noise from the mini fridge in your room. Your comfort is important to us, and we will investigate this matter further to ensure that corrective action is taken to address this issue. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for another stay in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

Hello Jeanette,We appreciate your feedback and apologize for the inconvenience you experienced. We encourage guests to reach out to our management team directly to address any concerns during their stay. Thank you for bringing these issues to our attention.

Hi Sandra! I'm glad to hear that you found the location convenient and enjoyed your room. If there's anything else we can assist you with or if you have any feedback on how we can make your experience even better next time, please let us know. We're here to help!

Hello Kathy,We appreciate your kind words about our cleanliness and staff. We'll share your feedback about the room conditions with our team for improvements. Should you need further assistance, please contact our management directly.

Hello Julia,We are delighted to hear that you had a positive experience during your stay with us. Our team always strives to provide excellent service to all our guests. If you have any further feedback or suggestions, please feel free to reach out to our management team directly. We hope to welcome you back in the future.

Hello Tina,We regret to hear about your experience. Your feedback is crucial, and we encourage you to reach out to our management team directly to address any concerns.

Hi Melissa! Thank you for taking the time to share your feedback and for rating your stay with us as 3 out of 5. We appreciate your honesty and apologize for any aspects of your experience that may not have met your expectations. Your comments are essential to us as we strive to continually improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.

Hello Christy,We're sorry to hear about your experience. We appreciate your feedback and will address your concerns with our team for improvement. We strive to provide a comfortable stay for all our guests and regret that we fell short in this instance. Your comments will help us enhance our services to deliver a better experience for future visitors.

Hi Garrett! We're truly sorry to hear about your experience and the inconvenience it has caused you. Please accept our sincerest apologies for the misunderstanding and frustration you encountered during your attempt to check in. We understand that being turned away due to a local policy after booking and prepaying for your stay must have been incredibly disappointing and unexpected. We sincerely apologize for any inconvenience or distress this may have caused. Your feedback is concerning, and we will be reviewing our policies and procedures to ensure that they are clearly communicated and applied consistently to prevent similar occurrences in the future. Regarding your prepaid booking through Expedia, we regret that we were unable to provide you with a refund due to the circumstances. However, we recommend reaching out to Expedia's customer service for further assistance in resolving this matter. If there's anything else you would like to discuss or if there's anything we can do to make amends, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to regain your trust in the future.

Hello Charise,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed our abundant breakfast and found our hotel clean and convenient. We strive to provide the best possible experience for our guests and it's wonderful to know that we met your expectations. We appreciate your kind feedback and hope to welcome you back in the future for another great stay.

Hi Shawna! We apologize for the cleanliness issues you encountered during your stay. Your feedback is valuable, and we will address these issues with our housekeeping team to ensure they are rectified. We strive to provide a comfortable and clean environment for all our guests, and we regret that we fell short of your expectations on this occasion. If there's anything else we can do to improve your experience, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future and provide you with a much better stay.

Hello Andrew,Thank you for choosing our hotel for your stay. We appreciate your feedback regarding the location. We apologize for any inconvenience caused by noise. We value your comments and will take them into consideration for future improvement in room allocation.

Hi Maria! Thank you for choosing Comfort Suites Airport for your stay and for sharing your positive feedback with us! We're delighted to hear that you found our property to be good and conveniently located near the airport. Providing convenience and comfort for our guests is always our top priority, and we're pleased to know that we met your expectations in this regard. If there's anything else you loved about your stay or any suggestions for improvement, please feel free to share. We look forward to the pleasure of welcoming you back on your next trip!

Hi Daniel We sincerely apologize for the challenges you encountered during your recent stay with us. Your feedback is crucial in helping us identify areas for improvement, and we appreciate you bringing these issues to our attention. We are deeply sorry for the miscommunication regarding the shuttle service and parking fees. This is not the level of service we strive to provide, and we understand the frustration these discrepancies may have caused. Rest assured that we will be addressing this internally to prevent similar situations in the future. Your experience is not reflective of our usual standards, and we genuinely regret any inconvenience you faced. We hope you would consider giving us another chance in the future to provide you with the positive stay you deserve.

Hi Carrie! Thank you for choosing our hotel for your recent stay, and for sharing your feedback. We appreciate your honest comments. We want to extend my apologies for any inconvenience you experienced with the parking lot, especially in snowy conditions. Your feedback is valuable, and we will take it into consideration as we continually strive to improve the guest experience. If there are any specific details you'd like to share or if you have additional suggestions, please feel free to reach out. We value your feedback as it helps us identify areas for improvement. Thank you again for your input, and we hope to have the opportunity to better serve you in the future.

Hi Sandra! Thank you for choosing Comfort Suites Airport and for the outstanding 5 out of 5 rating! We are delighted to learn that your experience exceeded expectations. Your satisfaction is our utmost priority, and we appreciate your positive feedback. It's guests like you that inspire our team to continue delivering exceptional service and creating memorable moments. We look forward to the pleasure of hosting you again for another outstanding stay.

Hello sandra,Thank you for your recent stay at our hotel! We are delighted to hear that you had a fantastic experience with us. If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back in the future for another exceptional stay.

Hello Patricia,We appreciate you taking the time to rate our hotel. If you have any specific feedback about your stay, we encourage you to reach out to us directly so that we can address any concerns or issues. We value your input and hope to have the opportunity to welcome you back in the future.

Hi Edward! Thank you for choosing to stay with us and for the fantastic 5 out of 5 rating! We are thrilled to learn that your experience exceeded expectations. It's fantastic to hear that our team's dedication to providing exceptional service and our amenities contributed to a memorable stay for you. We appreciate your positive feedback and look forward to hosting you again for another wonderful experience.

Hi Nancy! Thank you for bringing your concerns to our attention, and we sincerely apologize for the inconvenience you experienced with your reservation. We understand that this situation has caused you great frustration, and we want to assure you that we take your feedback seriously. We regret any miscommunication that may have occurred regarding the policy for local residents, and we want to assure you that we will investigate this matter thoroughly to prevent a recurrence in the future. Regarding the refund, since your reservation was made through Travelocity, we recommend reaching out to their customer support as they handle reservations and payments. They will be able to assist you in addressing the issue and facilitating the refund process. If there is anything else specific you'd like to discuss or if you have additional concerns, please feel free to reach out. We value your feedback and the opportunity to address any outstanding issues. We sincerely apologize for any inconvenience caused, and we hope to have the chance to make things right in the future.

Hi Dennis! Thank you for choosing our hotel for your recent stay, and for sharing your wonderful feedback. We are thrilled to receive your excellent 5 out of 5 rating. Your positive comments about the good value, proximity to the airport, 24-hour small gym, and friendly staff are sincerely appreciated. We're delighted to hear that you had a great experience, and we're grateful for your kind words. If you have any special preferences for your next visit, please feel free to let us know. Thank you again for your kind words, and we look forward to the pleasure of welcoming you back to our hotel on your future travels.

Hello Heather,We're delighted to hear that you enjoyed your stay with us! It's always a pleasure to provide our guests with comfortable rooms, a clean and functional workout room, and a refreshing pool and jacuzzi. We appreciate your positive feedback regarding our breakfast inclusion and great pricing. Thank you for highlighting our convenient location near the airport and I-84, which offers a peaceful atmosphere compared to other hotels in the area. We hope to welcome you back in the future for another enjoyable stay.

Hello Brandon,Thank you for choosing to stay with us! We are thrilled to hear that you had a fantastic experience during your stay. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back again in the future.

Hello Todd,Thank you for your feedback. We apologize for any confusion caused. Our hotel does have an age restriction policy and we strive to ensure this information is clearly communicated. We recommend reviewing our website or contacting our management for all the necessary details before making future reservations. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

Hi James! Thank you for taking the time to share your feedback with us. We're pleased to hear that you found the mattresses to be great for your back and appreciated their firmness. Guest comfort is a top priority for us, and we're glad that the sleeping experience met your expectations. If there's anything else specific you'd like to share or if there are other ways we can enhance your experience, please feel free to let us know. We appreciate your positive rating, and we look forward to the opportunity to welcome you back for another comfortable stay in the future.

Hello Sarah,We appreciate your positive feedback and are glad you enjoyed your stay, the breakfast, and the fitness center. We apologize for any inconvenience caused by the hot tub and the sauna, as well as for the condition of the couch in your room. We will make sure to address these matters with our team for improvement. Thank you for choosing to stay with us and we hope to welcome you back in the future.

Hello Craig,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed your stay overall and found the room and facilities to be clean and well-maintained. We appreciate your kind words about our friendly staff and the breakfast. We apologize if the beds didn't meet your expectations, and we'll take note of your feedback for future improvements. We value your recommendation and hope to welcome you back in the future for another great stay.

Hi Regan! Thank you for taking the time to rate your recent stay with us. We're pleased to see that you gave us an 8 out of 10! Your feedback is valuable, and we're curious to know what aspects of your stay we could improve to make it a perfect 10. If there are specific areas that stood out to you, or if you have any suggestions, we'd love to hear them. Our team is committed to enhancing our services, and your insights play a crucial role in that process. We look forward to the opportunity to welcome you back and provide an even better experience.

Hi Kevin! Thank you for choosing to stay at our hotel and for taking the time to leave your feedback. We're delighted to hear that you found our location convenient with good dining options nearby. Your satisfaction is our priority, and we appreciate your positive comments. If there's anything specific you feel we could improve upon to earn that extra star, please feel free to share additional details. Your insights are valuable as we continually strive to enhance our guests' experiences. We hope to have the pleasure of welcoming you back on your next visit to the area. If there's anything we can do to make your stay even better, please don't hesitate to let us know.

Hi Doug! Thank you for sharing your feedback with us. We're pleased to hear that your overall experience was good, but we apologize for the inconveniences you encountered during your stay. We appreciate your comments regarding the pool room temperature, and we will explore ways to improve the comfort for our guests in the winter months. Additionally, we apologize for the oversight in not providing additional sheets or pillows for the hide-a-bed, and we will address this to ensure better accommodation in the future. Your input is valuable to us, and we strive to make improvements based on guest feedback. If there's anything else you'd like to share, please feel free to reach out directly. We hope to have the opportunity to host you again and provide you with an even more enjoyable stay.

Hello Sheila,We are thrilled to hear that you had an exceptional experience during your recent stay at our hotel. We strive to provide top-notch service and it is always gratifying to receive such positive feedback. Should you have any further comments or suggestions, we encourage you to reach out to us directly so that we may continue to improve our guest experience. We hope to have the pleasure of welcoming you back in the near future.

Hi Barbara! Thank you for taking the time to share your positive feedback! We are thrilled to hear that you found our motel pleasant and very comfortable. Ensuring the comfort and satisfaction of our guests is a top priority, and we're delighted that your stay met your expectations. If there's anything else specific you loved about your stay or any suggestions you have for us to maintain this level of excellence, please feel free to share. We appreciate your patronage and look forward to the pleasure of hosting you again for another comfortable and enjoyable stay in the future.

Hi Janice! Thank you so much for your outstanding rating of 10 out of 10! We are absolutely delighted to hear that your experience with us was exceptional. Your perfect score is truly appreciated and serves as a great motivation for our team. If there were specific aspects of your visit that stood out or contributed to your satisfaction, we would love to hear more about them. We can't wait to welcome you back for another outstanding stay.

Hi Karen! Thank you for sharing your feedback with us, and we appreciate your insights into your recent stay. We apologize for the disappointments you encountered during your time with us. We regret that the pool temperature and the availability of breakfast items did not meet your expectations. Your comments will be shared with the relevant teams to address and improve these aspects. Regarding your reservation, we apologize for any confusion or inconvenience caused. We will review our cancellation policies and procedures to ensure better communication. If there's anything more you would like to share or if there's a way we can make amends, please feel free to reach out directly. We value your input and hope to have the opportunity to provide you with a more satisfying experience in the future.

Hello Ginger,Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we hope to welcome you back for another excellent experience in the future.

Hi Patrick! Thank you for taking the time to share your recent experience with us. We sincerely apologize for the issues you encountered during your stay, and we appreciate your honest feedback. It is disheartening to learn about the cleanliness issues in your rooms, including the blood-stained sheets, carpet stains, and the condition of the sofa. Please be aware that this does not represent our typical standards, and we have addressed these concerns with our housekeeping team to ensure such oversights do not occur in the future. We are grateful for your understanding regarding the front desk staff. We will share your kind words with them and use your feedback to improve our overall service. Again, we apologize for the inconvenience you faced, and we understand your decision not to book with us in the future. If you reconsider and give us another chance, we will make every effort to provide a much-improved experience. Safe travels, and we wish you all the best in your future accommodation choices.

Hi Nathan! Your perfect rating is truly appreciated! We're delighted you had a wonderful time, and we look forward to your return.

Hi Sam! Thank you for taking the time to share your rating. We appreciate your feedback and strive to continually improve our services. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.