Outdoor pool, pool loungers
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Reviews of City Lodge Hotel Bloemfontein

3 out of 5
City Lodge Hotel Bloemfontein
Cnr Parfitt Ave Nelson Mandela, Bloemfontein, Free State

Reviews

8.8

Excellent

Rating 10 - Excellent. 95 out of 182 reviews" "
Rating 8 - Good. 62 out of 182 reviews" "
Rating 6 - Okay. 17 out of 182 reviews" "
Rating 4 - Poor. 5 out of 182 reviews" "
Rating 2 - Terrible. 3 out of 182 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
I have stayed at City Lodge Bloemfontein before, and each time I have found it to be a pleasant place, very conveniently situated for my purposes. I observed that the room telephones have been removed since my last visit, and now there was no information in my room - instead one is referred to an app. I think that is not a good idea - it is as if they are skimping on extras to save a little money. The hotel is very clean and the staff are friendly and efficient. It was good to find that the evening menu has been expanded. Previously there were about six choices in total as 'bar snacks' - now they call it a 'restaurant' and a more comprehensive menu is offered. Service in the evening has improved also. The result was that I ate in each night I was there, instead of getting meals elsewhere.
Stayed 4 nights in Feb 2024
Response from Reservations on 21 Feb 2024
Good DayThank you for your review pointing out our shortcomings. We apologise sincerely for the faults encountered and hope that you come again soon to allow us another chance to impress you with our true WOW factor.

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Reservations on 7 Feb 2024
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

10/10 Excellent

Martha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
Very good, will book again. Carpets in rooms are not a personal favourite, though.
Stayed 3 nights in Jan 2024
Response from Reservations on 7 Feb 2024
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

10/10 Excellent

Leon Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Reservations on 11 Jan 2024
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

8/10 Good

Willem Frederik

Stayed 1 night in Dec 2023
Response from Reservations on 3 Jan 2024
Good DayThank you ever so much for your generous review. We are so very pleased to hear that we met your standards of service and we hope to see you again soon

10/10 Excellent

Jacobus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Dec 2023
Response from Reservations on 3 Jan 2024
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

8/10 Good

Blake

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Lodge Bloemfontein
Overall it was a pleasant stay. The staff were friendly and the breakfast was good. The room was clean and quite spacious. The hotel is nicely situated giving you access to the Loch Logan complex and the industrial areas as well.
Stayed 1 night in Nov 2023
Response from Reservations on 20 Nov 2023
Good DayThank you ever so much for your generous review. We are so very pleased to hear that we met your standards of service and we hope to see you again soon

6/10 Okay

Mandy

Liked: Property conditions & facilities
Disliked: Cleanliness
Housekeeping needs to clean bathrooms properly
The hotel room was okay, but the bathroom was dirty with mould on the shower wall tiles and green algae in the basin with a bad stench. There was loud music playing in the courtyard below until 11h00.
Mould on wall shower tiles
Mould on wall tiles in shower
Green algae stains on bathroom basin with a bad stench
Stayed 1 night in Nov 2023
Response from Reservations on 20 Nov 2023
Good DayThank you for your review. We offer our sincerest and humblest apologies for the inconvenience caused to you, and hope you will allow us the opportunity to WOW you on your next stay. We look forward to hosting you again soon with anticipation.

10/10 Excellent

Kebitsamang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My home away from Home.
My stay was pleasant. i always enjoy my stay at City Lodge Bloemfontein. The staff is very friendly and accommodating. Thank you City Lodge Bloemfontein
Stayed 1 night in Nov 2023
Response from Reservations on 7 Nov 2023
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

10/10 Excellent

JC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Reservations on 23 Oct 2023
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

10/10 Excellent

Bongani

Stayed 1 night in Aug 2023
Response from Reservations on 4 Sept 2023
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

10/10 Excellent

Tatana

Business traveller
Stayed 1 night in Jun 2023
Response from Reservations on 23 Aug 2023
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

10/10 Excellent

Tatana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bloemfontein CL
Great Hospitality
Stayed 1 night in Jun 2023
Response from Reservations on 22 Aug 2023
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

4/10 Poor

Gert CJ

Stayed 1 night in Jun 2023
Response from Reservations on 9 Jul 2023
Good DayThank you for your review. We offer our sincerest and humblest apologies for the inconvenience caused to you, and hope you will allow us the opportunity to WOW you on your next stay. We look forward to hosting you again soon with anticipation.

10/10 Excellent

Debbie

Stayed 1 night in Jun 2023
Response from Reservations on 21 Jun 2023
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

8/10 Good

Jolene

Stayed 1 night in Jun 2023
Response from Reservations on 6 Jun 2023
Good DayThank you ever so much for your generous review. We are so very pleased to hear that we met your standards of service and we hope to see you again soon

10/10 Excellent

Jolene

Stayed 2 nights in May 2023
Response from Reservations on 23 May 2023
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

10/10 Excellent

MRJF

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business in Bloem
A great place to stay for a business trip
Stayed 1 night in May 2023
Response from Reservations on 16 May 2023
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

8/10 Good

Johan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Reservations on 4 May 2023
Good DayThank you ever so much for your generous review. We are so very pleased to hear that we met your standards of service and we hope to see you again soon

10/10 Excellent

Johan

Stayed 1 night in Apr 2023
Response from Reservations on 17 Apr 2023
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

8/10 Good

Mohlalefi

Stayed 1 night in Mar 2023
Response from Reservations on 8 Apr 2023
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Reservations on 8 Apr 2023
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

10/10 Excellent

Jose

Stayed 1 night in Feb 2023
Response from Reservations on 8 Apr 2023
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Wheelchair accessibility
I'm a paraplegic using a wheelchair. The service, cleanliness, affordability and location was great but the wheelchair accessibility was not that good. I'm using a bath but all the wheelchair friendly rooms have showers and I had to use a general room because of that and it was difficult for me to move around the room and bathroom. They should also have accessible rooms with bathrooms if possible. There is also no direct access for wheelchairs to the swimming pool area and I had to go right around the hotel and enter through a back gate and over a area with grass to get to the pool area. They should have a ramp from the hotel/restaurant area to the pool which will give wheelchair patrons direct access to the pool area.
Stayed 4 nights in Dec 2022
Response from Reservations on 11 Jan 2023
Good DayThank you ever so much for the review and feedback for your stay. We apologise sincerely for the inconvenience and discomfort caused to you. We will endeavour to do better by you and hope we can expect you as a guest at our Hotel again soon.

8/10 Good

Kgosi and Kgalalelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best 3 Star Hotel
Excellent 3 star Hotel in South Africa and never disappointed
Stayed 1 night in Jan 2023
Response from Reservations on 5 Jan 2023
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So pleasant
We were so pleasantly surprised by this 3-star establishment that was more like a 5-star in its amenities and service. We’ll done City Lodge!
Stayed 1 night in Dec 2022
Response from Reservations on 5 Jan 2023
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

10/10 Excellent

Terrance

Stayed 1 night in Dec 2022
Response from Reservations on 5 Jan 2023
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

8/10 Good

Sarah

Stayed 1 night in Dec 2022
Response from Reservations on 24 Dec 2022
Good DayThank you ever so much for your generous review. We are so very pleased to hear that we met your standards of service and we hope to see you again soon

10/10 Excellent

MR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Reservations on 5 Dec 2022
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

4/10 Poor

Kristen, Cypress

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is dated, our aircon leaked we had to consistently replace a bucket underneath and the TV had consistent static.
Response from Reservations on 5 Dec 2022
Good DayThank you for your review. We offer our sincerest and humblest apologies for the inconvenience caused to you, and hope you will allow us the opportunity to WOW you on your next stay. We look forward to hosting you again soon with anticipation.

10/10 Excellent

MR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Reservations on 21 Nov 2022
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

10/10 Excellent

Nompumelelo

Stayed 1 night in Nov 2022
Response from Reservations on 14 Nov 2022
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

10/10 Excellent

UMROW T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Reservations on 30 Sept 2022
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

10/10 Excellent

Arthur

Liked: Staff & service, amenities, property conditions & facilities
Close to the mall and highway
Stayed 1 night in Sep 2022
Response from Reservations on 19 Sept 2022
Good DayThank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon

6/10 Okay

Kuda

Stayed 1 night in Aug 2022
Response from Reservations on 30 Aug 2022
Good DayThank you for your review. We offer our sincerest and humblest apologies for whatever inconvenience happened to you, and hope you will allow us the opportunity to WOW you on your next stay. We look forward to hosting you again soon with anticipation.

10/10 Excellent

MR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and central for business
Stayed 2 nights in Jul 2022
Response from Reservations on 2 Aug 2022
Good Day Thank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon ☺

10/10 Excellent

AK

Stayed 1 night in May 2022
Response from Reservations on 12 May 2022
Good Day Thank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon ☺

10/10 Excellent

Leon

Stayed 1 night in Apr 2022
Response from Reservations on 4 May 2022
Good Day Thank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon ☺

10/10 Excellent

Frans

Stayed 1 night in Apr 2022
Response from Reservations on 3 May 2022
Good Day Thank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon ☺

8/10 Good

Marius v

Stayed 1 night in Apr 2022
Response from Reservations on 5 Apr 2022
Good Day Thank you ever so much for your generous review. We are so very pleased to hear that we met your standards of service and we hope to see you again soon ☺

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2022
Response from Reservations on 22 Mar 2022
Good Day Thank you for your review. We apologise sincerely for the faults encountered and hope that you come again soon to allow us another chance to impress you with our true WOW factor.

6/10 Okay

Reginald

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
St although took an long time to check in because the system was down.
Stayed 1 night in Feb 2022
Response from Reservations on 28 Feb 2022
Good Day Thank you for your review pointing out our shortcomings. We apologise sincerely for the fault encountered and hope that you come again soon to allow us another chance to impress you with our true WOW factor.

8/10 Good

Regina

Liked: Cleanliness, staff & service
Goofd
The place is ok but. Can’t compare with others
Stayed 3 nights in Jan 2022
Response from Reservations on 19 Jan 2022
Good Day Thank you ever so much for your generous review. We are so very pleased to hear that we met your standards of service and we hope to see you again soon ☺

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Reservations on 17 Jan 2022
Good Day Thank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon ☺

8/10 Good

Itumeleng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021
Response from Reservations on 22 Dec 2021
Good Day Thank you ever so much for your generous review. We are so very pleased to hear that we met your standards of service and we hope to see you again soon ☺

6/10 Okay

Malique

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2021
Response from Reservations on 14 Dec 2021
Good Day Thank you for your review. We offer our sincerest and humblest apologies for the inconvenience caused to you, and hope you will allow us the opportunity to WOW you on your next stay. We look forward to hosting you again soon with anticipation.

10/10 Excellent

MR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and staff very friendly and helpful
Stayed 2 nights in Dec 2021
Response from Reservations on 14 Dec 2021
Good Day Thank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon ☺

10/10 Excellent

S.T.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restfull
It was a good visit
Stayed 1 night in Nov 2021
Response from Reservations on 25 Nov 2021
Good Day Thank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon ☺

8/10 Good

Ros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy traveller
Exceptionally friendly staff from booking in to the waitrons. Very clean and neat. Just feel the dinner menu could offer more choices other than pizzas and burgers.
Stayed 1 night in Nov 2021
Response from Reservations on 21 Nov 2021
Good Day Thank you ever so much for your generous review. We are so very pleased to hear that we met your standards of service and we hope to see you again soon ☺

10/10 Excellent

Peta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Reservations on 9 Nov 2021
Good Day Thank you ever so much for your shining review. We are so very pleased to hear that we not only met your expectations, but even exceeded them. We look forward to hosting you again soon ☺