Front of property

Reviews of The Chorlton

3 out of 5
The Chorlton
38 Hull Road, Blackpool, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 66 reviews" "
Rating 8 - Good. 16 out of 66 reviews" "
Rating 6 - Okay. 6 out of 66 reviews" "
Rating 4 - Poor. 0 out of 66 reviews" "
Rating 2 - Terrible. 2 out of 66 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel owners upgraded our room on arrival. Very pleased and we enjoyed our stay!
Stayed 2 nights in Feb 2024

6/10 Okay

Stephen

Travelled with group
Short walk to the seafront and the tower
Stayed 2 nights in Oct 2023

6/10 Okay

John

Disliked: Staff & service
Stayed 4 nights in Aug 2023

10/10 Excellent

Ian, Banbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay very close to the town with great amenities and very comfortable rooms with all the amenities for a great stay would definitely recommend.

6/10 Okay

James

Disliked: Property conditions & facilities
Booking in was difficult no one at property, no notification to book at next door property

8/10 Good

Natalija

Stayed 2 nights in Nov 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly owner! The place is clean, my room was nice and cosy although l couldn’t figure out how to warm it up, l don’t know if the radiator was broken or not. Overall it’s nice place to book
Stayed 2 nights in Sep 2022

10/10 Excellent

George

Stayed 3 nights in Aug 2022

6/10 Okay

Amy

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Sep 2022

10/10 Excellent

R

Stayed 2 nights in May 2022
Response from Ian & Heather on 15 May 2022
Thank you so much for both chosing to stay with us but also to take the time to review your stay. We are delighted that you found our place fitted your requirements so well. We very much look forward to a time when you can return and we can match your delight atyour stay Kindest regards

8/10 Good

Michelle

Liked: Property conditions & facilities, room comfort
Bayhroom and Shower area was very small, and either freezing or boiling,
Stayed 2 nights in Nov 2021
Response from Ian & Heather on 1 Dec 2021
Michelle Thank you for taking the time to share your experiences of your stay. We are sorry you had an issue with the water temperature in the shower. Had we been made aware of the issue we could have investigated during your stay. Sadly there is little we can do about the size of the bathroom and shower as this would require significant structural alterations and more that would change so much about how we run the business and the prices we are able to charge . We will certainly bare the idea in mind moving forward, and appreciate your comments/suggestions Thanks once again for taking the time to share your experiences

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Me and my partner enjoyed our stay at The Chorlton and we fully recommend it to anyone. The owners were lovely hosts and were very kind to look after our suitcases until it was time for us to leave for train home. We didn’t get the room we booked but Ian was fully apologetic with it and offered us a choice of two rooms and received some money back. Room was clean and fully equipped and had a lovely view of the Tower. We’d happily stay there again.
Stayed 2 nights in Nov 2021
Response from Ian & Heather on 29 Nov 2021
Thank you so much for your kind review. You were so kind in accepting the alternative room, a genuine mistake on a horrendous day and it was only appropriate that I showed my appreciation with some extra spending money for your break. When you head back to Blackpool, please do not forget to remind me and we can make up for the error. Thanks again for your kind words and being such lovely guests. Take care and see you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room has everything you need. I stayed on the top floor, so it was nice and quiet to sleep. I’ll be happy to come back.
Stayed 2 nights in Nov 2021
Response from Ian & Heather on 21 Nov 2021
Thank you so much for your review and the nice things you have said. It is really appreciated when people share their experiences. Positive feed back is appreciated . We very much look forward to your return All our best wishes

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good weekend
Very nice hotel hosts very friendly
Stayed 2 nights in Nov 2021
Response from Ian & Heather on 15 Nov 2021
Gillian Thank you so much for taking the time to share your experiences of your stay with us. we delighted your experience was great. the room had only become available in the hour before you booked, it was a delight having you stay with us and we look forward to being able to be your choice of accommodation the next time you return to Blackpool. till that day take care and stay safe Kindest Regards

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay at the chorlton hotel. Location was perfect. Ian and Heather were very welcoming. Would definetly recommend and stay here again.
Stayed 2 nights in Nov 2021
Response from Ian & Heather on 8 Nov 2021
Susan, Thank you for taking the time to share your experiences of your recent stay with us. We are so glad you had such a great stay. We look forward to 2022 and the return of breakfasts and some of the other things that have been missed over recent years. We look forward to seeing you in the future. Till then take care and stay safe . Thanks again

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Ian & Heather on 4 Nov 2021
Amanda. Thank you so much for taking the time to review your stay with us. It was a pleasure having you stay. May be next time you are in Blackpool you will come and stay again. Till the our very best wishes. Take care and stay safe

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
Really well equipped place to stay. Very comfortable suiting our every needs. Would certainly stay again. Near to all amenities. Very good value for money.
Stayed 2 nights in Oct 2021
Response from Ian & Heather on 29 Oct 2021
Lorraine, thank you so much for taking the time to share your experience of staying at the Chorlton Hotel. It is very rewarding to hear such lovely comments It was a pleasure having you stay with us. Thank you again

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to detail,every little consideration had been undertaken to enhance the quality of my stay,I would definitely return again when next in Blackpool.
Stayed 3 nights in Oct 2021
Response from Ian & Heather on 16 Oct 2021
Stephen, Thank you so much for your kind words. It was a pleasure having you stay with us and we are so glad you enjoyed your stay. Take care and we look forward to seeing you in the future

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay, but no breakfast available
Very good stay, room was clean and tidy.
Stayed 4 nights in Sep 2021
Response from Ian & Heather on 5 Oct 2021
Brian Thank you for your kind review, we very much appreciate people taking the time to say nice things. We are still treading extremely carefully having both been shielding thorough the last almost 2 years and feel that by not offering breakfast was a small sacrifice we needed to make to allow us to stay open. Not forgetting by being in the centre of Blackpool there are so many cafes close by Take care and we look forward to seeing you at some point in the future

10/10 Excellent

Johm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful
Booked a single room. Upon booking in i was upgraded to a double en suite No charge, room was immaculate & well presented. Hosts were polite & courteous at all times.
Stayed 2 nights in Sep 2021
Response from Ian & Heather on 24 Sept 2021
John Thank you for taking the time to review your stay. It was a pleasure having you stay with us and look forward to a time when you can return. Take care and kindest regards

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Ian & Heather on 23 Sept 2021
Thanks so much for taking the time to review your experience with us at the Chorlton Hotel in Blackpool. We are really glad you enjoyed your stay and very much look forward to seeing you again. Take care

10/10 Excellent

Susan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Had a great stay at chorlton very friendly clean and comfortable everything you need in room for a stay in Blackpool wether it be a weekend or a longer stay would recommend this place
Stayed 3 nights in Aug 2021
Response from Ian & Heather on 4 Sept 2021
Thank you so much for you review. It makes the job really rewarding when people enjoy their stay and say lovely things We wish you all the very best and look forward to a time when you can return and stay again. Till then take care and stay safe Kindest Regards

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be staying again
Excellent hotel. Very clean well decorated and new modern furniture everything in the room and bathroom I needed plus more. Vet friendly and welcoming host. Will definitely be staying there again. Great value.
Stayed 2 nights in Aug 2021
Response from Ian & Heather on 19 Sept 2021
Thank you so much, for sharing your thoughts in a review. We are delighted you enjoyed so much about our property and service. We look forward to the day you return. Take care and thanks again

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Lovely helpful owners. Clean and comfortable and close to the centre.
Stayed 2 nights in Aug 2021
Response from Ian & Heather on 30 Aug 2021
We really appreciate you taking the time to share your thoughts and even better when the comments are so nice. It was really great having you stay with us and look forward to seeing you again next time you are in Blackpool. Thanks again

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean and comfortable. Great location. Would definitely stay here again. Hosts very welcoming.
Stayed 2 nights in Aug 2021
Response from Ian & Heather on 16 Aug 2021
Carole, Thank you for sharing your experiences of the Chorlton Hotel. It was a pleasure having you stay with us and we very much look forward to your next visit. Thanks again

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and greeting from Ian on our trip here. He made sure we were welcome and comfortable with our stay here and was there when we had any questions. Room was tidy, clean and was great value for money. Would highly recommend and I will be returning on a future trip to Blackpool.
Stayed 3 nights in Aug 2021
Response from Ian & Heather on 8 Aug 2021
Thank you so much for your kind words. We are slowly but respectfully getting back into the swing of things during what remains somewhat uncertain times. We are so glad that you enjoyed your stay and look forward to seeing you again at some point in the future. Take Care and Stay Safe

10/10 Excellent

Rikk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
Stayed 2 nights in Jul 2021
Response from Ian & Heather on 27 Aug 2021
Thank you so much for taking the time to review and share your thoughts. It was a pleasure having you stay with us. Take care and stay safe Hopefully see you again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay the hosts could not be more helpful and really nice and pleasant a great place to stay very clean and well presented properly would definitely recommend and will definitely stay again very pleased with everything made my stay a joy.
Stayed 4 nights in Jul 2021
Response from Ian & Heather on 1 Aug 2021
Thank you for taking the time to share your thoughts. Despite these remaining challenging times we are delighted to have started having guests staying again. Thanks again for your positive feed back and we look forward to your return

6/10 Okay

Emma

Liked: Cleanliness, room comfort
I wouldn't stay there again
Wasn't worth £192 no aircon in bedroom you had to pay extra for breakfast I was more like a child's hotel being woken up every morning from the kids that i think live there I think the best thing was the bed it said that it had a bar in there there was no bar I wouldn't stay there again great location though so close to the town centre and coral island rooms were so small. Put the shower on and the water wasn't going down well it took long to go down though the bathroom was going to flood. We stayed in room 7 and the door was hard to open
Stayed 4 nights in Aug 2019
Response from Ian on 3 Sept 2019
Thank you for taking the time to share your experience. We are saddened that you did not take the opportunity to discuss these with us during your stay so we could have taken action to resolve things. Children were only in the room next to you for half of your stay not the full stay, so certainly not every morning and again you had failed to mention anything so not given us any chance to resolve, there is also the potential for the children noise to have come from the adjacent hotel. We have not had a bar in the property for many years and do not believe any of the listings state that we do, but we will have another look and correct any that we find. Breakfast being an extra, allows guest the flexibility to only pay for a service they use. Had you let us know the water was taking a long time to drain away we would certainly have added some drain cleaner. As for being expensive, the savvy booker knows that there are other ways to get the very best price/deals When it comes to Aircon this is something you are likely to only find in bigger hotels due to the extensive regulations on air quality requirements and you would certainly be paying far more than £24 per night, especially over switch on week end Blackpool is an amazing resort, we wish you the very best in finding suitable accommodation for your next visit

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2018

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2018

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and lovely helpful owners
Stayed 4 nights in Jun 2017

8/10 Good

sandra

Liked: Cleanliness, property conditions & facilities, room comfort
ANOTHER GREAT STAY
2ND VISIT. ANOTHER GOOD STAY. FRIENDLY OWNERS. LOVELY CLEAN ROOM. GREAT LOCATION. FEW MINUTES TO CORAL ISLAND/TOWN CENTRE/WINTER GARDENS/TOWER..

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Frederick

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

zen, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is walking distance to the city centre.
Ian was so helpful, thanks to him. It is impressive that the pier, malls, eatery was witihin walking distance. peaceful location. Cheap rate but worth the price.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convient and clean
Been here twice and enjoyed our stay only slept in in but comfy beds and not far from tower x

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
The hotel was so family friendly and a fantastic location in Blackpool centre would recommend this hotel to any family staying in Blackpool
Response from General Manager on 26 Oct 2016
Thank you so much for taking the time to share your experiences. We are delighted that you enjoyed your stay with us and very much look forward to seeing you in the future

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK!
Room was ok, Clean and tidy. Hotel is close to the tower and main local attractions.
Response from General Manager on 26 Oct 2016
We really appreciate people taking time to share their experiences and are delighted that everything was ok for your requirements. Blackpool really does have something for everyone most of which is a very short distance from the hotel. It would be brilliant to see you again and once again thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blackpool
I think it's a good area and location.. nice welcome and friendly owners compact rooms but very clean
Response from General Manager on 26 Oct 2016
We are so glad that your experiences of your stay with us was positive. We take your point about the room sizes, however I should point out that all our rooms are individually priced dependent on their size and their floor location. This makes it fair on everyone. Many of our bigger rooms get booked up early, particularly with returning guests, however I am not able to identify which room you stayed in or I could elaborate on this. Very occasionally we have to move people though this is normally to a bigger room with no extra charge. Thank you so much for choosing to stay with us and thank you as well for taking the time to share your experiences it is very much appreciated

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bad customer relations
Was rather disappointed with this hotel from the moment I set off, i booked this hotel as I was going for the weekend and meeting up with a load of family due to my mum having cancer... As I was driving down with my kids, the hotel phoned me saying my room was no longer available and wasn't suitable for my stay. I had followed all instructions through hotels.com and they recommend it. I told the owner that I was upset and was he honestly on the whind up as I was near the hotel, he replied nope sorry and then just hung up the call..... After getting rather upset and not known where I wAs going to stay for weekend I received a call back, saying it's fine just to come to hotel and they will sort me out. On arrival the owner (male) did not come apologies or try offer anything for my upset or trouble. It wasn't till I left on the Sunday that I got an apology from him. So my review is of a customer relations issue and it doesn't take a lot to try and rectify the situation
Response from General Manager on 26 Oct 2016
Thank you for taking the time to share your experiences. We are extremely sorry that you caught us on a very bad day. Fortunately for the majority of our guests these are very few and far between. There were are couple of points about your booking which had resulted in the initial call, firstly classing your oldest child as a child, when she was certainly an adult, plus the fact that no deposit had been paid. With regards to not apologising till the Sunday morning, this had been the first time I had bumped into you, as you said most of the time you had been out, also it is often difficult for me to get up the stairs due to health reasons. Your points are taken extremely seriously and to date this remains a unique incident

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

sarah, workington

Liked: Cleanliness, staff & service, property conditions & facilities
nice and quiet
nice little hotel close to shopping centre and beach plus train station. nice and quiet

8/10 Good

Karen, Scarborough UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly situated and great value
Everything was within easy walking distance i.e. Blackpool North railway station, the shopping centre, the Tower and the promenade. The room was clean, comfortable, nicely furnished and very good value.

8/10 Good

Steve , Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation
To be honest my usual experiences in Blackpool with regards to Accommodation is unclean rooms , rotting windows and filthy bathrooms and sharing a bed with bugs and the local Rats but i didn't care too much as i was usually with the lads on the beer weekends so it was mostly a blur . So wind the clock forward years later and now when i was looking to book a couple of nights with my kids i had fears of staying in a flea pit and being on a budget i hoped for the best . Anyway i looked up several hotels with close proximity to the Tower and read trip advisor reviews etc and took the plunge . What a pleasant surprise the room was clean and warm and the couple who greeted me where accommodating and told me where to park etc and if i had booked trips and where to get it cheap etc ( you can buy events with them if you dont have a computer to book online yourself) , i would advise to book online as its more expensive on the day. The room had the little things that made a difference , like the right amount of cups in the room with hot chocolate sachets with marshmallows in a jar was great for my kids when we come back as a nitecap , little biscuits etc . a Hot Shower ,clean towels and even shampoo and washing sachets. i know its what you would expect but not all hotels have these things . We didnt stay in much but it was nice to know we had somewhere homely to return too, it was quite and we never heard anyone else . I would definitely come here again .

8/10 Good

AMANDA

Liked: Staff & service, property conditions & facilities, room comfort
perfect for solos
very close to all amminaties, nice and friendly family run hotel, perfect location for solo travelers, complemental hot chocolate and marshmellows with coffee making facilities for your first nights stay, complementary toiletries

8/10 Good

sandra, stirling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hosts amazing location
Ian and heather were welcoming and friendly, lovely hosts. We stayed for new year eve/day. Ian was amazing when a family crisis arose with my sister in law, when we had to get her back home on new years day/overnite to scotland!! Despite the fact she was not staying in his accomodation.. massive thanks. Look forward to staying with them again.. just book...go go go! No bar on premises, only minutes from coral island/attractions/beach/shops and winter gardens. Amazing stay, amazing people.

10/10 Excellent

Micky, newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would defo go back
Hotel was just used as base and did not spend much time there but was very clean and homely, owner very polite and we had breakfast on last day which was lovely, would definitely use this hotel again.

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel and in a central location.
Really happy with my stay at The Chorlton. The owner was really friendly and helpful. The facilities were very good and everywhere was clean. This was a massive step up from the last stay I had in Blackpool in a different hotel. I would recommend this hotel and would stay here again. My only issue was with the water temperature in the shower (but only at peak times) which was erratic to say the least.
Response from Ian White on 23 Oct 2015
Jen thank you for your kind words, it really means a lot when some one like yourself, who has to spend a lot of time in B&B accommodation says such lovely things. The issue with the water is once again down to our supplier, who is replacing a lot of the mains supply, around town. This caused issues at the beginning of the year and new work is obviously doing the same and I apologies