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"Check in was very smooth. Great location at a walkable distance to Clifford's Tower and The Shambles. Also close to multiple bus stops if you are traveling further. The room was very comfortable and clean. Housekeeping came by every day to refresh the room. They also held our luggage for us the day that we checked out so that we could go explore the city without lugging around our things. "

"Wonderful personable "

"Spotless and nice staff "

"Brilliant on every level, Reception staff friendly and most helpful, room perfect."

"Very clean and comfortable room"

"Hotel staff made us welcome arrived early and was told our room was ready nice big room clean can't fault it.hotel close to city centre everything within walking distance "

"Very good room, and reasonable room service. Easy to connect WiFi which was fast"

"Great location to explore the city "

"Breakfast at The Lock was lovely. Our room was very clean and had a great view of the canal. It really close to many places to eat and just next to the station. This is the second time we have stayed here. "