Title: Holiday Inn Express Big Rapids by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=10374&destination=Big+Rapids%2C+Michigan%2C+United+States+of+America&selected=18358&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express Big Rapids by IHG Golfers find an outdoor retreat at this Big Rapids hotel where they can practice their swing, cool off by the pool, and soak in scenic views ## Photo gallery for Holiday Inn Express Big Rapids by IHG ![Free daily buffet breakfast - Holiday Inn Express Big Rapids by IHG (Big Rapids)](https://images.trvl-media.com/lodging/1000000/20000/18400/18358/1e992983.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Desk, blackout curtains, iron/ironing board, free cots/infant beds - Holiday Inn Express Big Rapids by IHG (Big Rapids)](https://images.trvl-media.com/lodging/1000000/20000/18400/18358/2f3bb723.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room amenity - Holiday Inn Express Big Rapids by IHG (Big Rapids)](https://images.trvl-media.com/lodging/1000000/20000/18400/18358/747236c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Holiday Inn Express Big Rapids by IHG (Big Rapids)](https://images.trvl-media.com/lodging/1000000/20000/18400/18358/1b962599.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Holiday Inn Express Big Rapids by IHG (Big Rapids)](https://images.trvl-media.com/lodging/1000000/20000/18400/18358/1bc96df6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Express Big Rapids offers a getaway in Michigan's countryside. Guests enjoy a free breakfast buffet, an 18-hole golf course, and a driving range. The sun-drenched terrace is perfect for relaxation, while WiFi and a fitness center keep everyone connected and energized. ## Reviews 7.8 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £74 includes taxes & fees 29 Mar - 30 Mar ## Room options ### Check availability for these dates Tonight [Mar 25 - Mar 26](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=18358&PinnedHotelID=18358&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=18358&PinnedHotelID=18358&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 26 - Mar 27](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=18358&PinnedHotelID=18358&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=18358&PinnedHotelID=18358&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=18358&PinnedHotelID=18358&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=18358&PinnedHotelID=18358&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=18358&PinnedHotelID=18358&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=18358&PinnedHotelID=18358&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 9 of 9 rooms ### View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub) ![Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/18400/18358/2f3bb723.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible (Accessible Tub) 7.6 Good 18 reviews - 360 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower) ![Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/18400/18358/2f3bb723.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible (Roll-In Shower) - 400 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 2 Double Beds ![Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/18400/18358/2f3bb723.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 7.4 Good 12 reviews - 400 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 1 King Bed (Walk-In Shower) ![Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/18400/18358/872369f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Walk-In Shower) 8.8 Excellent 3 reviews - 400 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed with Sofa bed ![Standard Room, 1 King Bed with Sofa bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/18400/18358/d685fb91.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed with Sofa bed 8.0 Very good 1 review - 400 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Standard Room, 1 King Bed ![Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/18400/18358/f2cdf032.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 7.4 Good 10 reviews - 360 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking ![Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/18400/18358/24ccd8d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking 7.2 Good 5 reviews - 400 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 King Bed (Additional Living Area) ![Suite, 1 King Bed (Additional Living Area) | Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/18400/18358/191368a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Additional Living Area) 10.0 Exceptional 1 review - 400 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Standard Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/20000/18400/18358/339c9264.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.4 Very good 5 reviews - 350 sq ft - 1 bedroom - Sleeps 2 - 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBig-Rapids-Hotels-Holiday-Inn-Hotel-And-Conference-Center-Big-Rapids.h18358.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBig-Rapids-Hotels-Holiday-Inn-Hotel-And-Conference-Center-Big-Rapids.h18358.Hotel-Information) ## About the area Located in Big Rapids, Holiday Inn Express Big Rapids by IHG is next to a golf course. Card Wildlife Education Center and Artworks are cultural highlights, and some of the area's activities can be experienced at Katke Golf Course and Falcon Head Golf Course. Robert L. Ewigleben Ice Arena and P&J Plantiques are also worth visiting. Discover the area's water adventures with kayaking, water tubing and canoeing nearby, or enjoy the great outdoors with hiking/biking trails. [Visit our Big Rapids travel guide](https://www.expedia.co.uk/Big-Rapids.dx10374) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.68727%2C-85.49977&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UWfW6se6P3lMfbiUp2ojCRGYZU4=) 1005 Perry Ave, Big Rapids, MI, 49307 ### What's nearby - Katke Golf Course 1 min walk \- 0.0 miles - Ferris State University 7 min walk \- 0.4 miles - Jim Crow Museum 18 min walk \- 1.0 mile - Robert L. Ewigleben Ice Arena 3 min drive \- 1.4 miles - Big Rapids Riverwalk 4 min drive \- 2.0 miles ### Getting around - Gerald R. Ford International Airport (GRR) 63 min drive ### Restaurants - SUBWAY 14 min walk - McDonald's 18 min walk - Wendy's 2 min drive - Buffalo Wild Wings 5 min walk - Culver's 19 min walk ## About this property ### Holiday Inn Express Big Rapids by IHG Hotel next to a golf course Consider a stay at Holiday Inn Express Big Rapids by IHG and take advantage of a free breakfast buffet, golfing on-site and a terrace. Tee up with amenities such as a driving range at this hotel. In addition to dry cleaning/laundry services and a 24-hour gym, guests can connect to free in-room WiFi. Other perks include: - An indoor pool - Free self-parking - A ballroom, a vending machine and bike parking - Coffee/tea in reception, a banquet hall and a nature reserve - Guest reviews give top marks for the helpful staff Room features All 118 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and free newspapers. More conveniences in all rooms include: - Bathrooms with free toiletries - LED TVs with premium channels - Free infant beds, coffee/tea makers and housekeeping ## Similar properties ![Free daily continental breakfast ](https://images.trvl-media.com/lodging/2000000/1240000/1231800/1231726/fe8a777b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn & Suites Big Rapids near University Big Rapids - Pool - Breakfast included - Pet-friendly - Parking included 7.8 Good 1,000 reviews £59 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=1231726&PinnedHotelID=1231726&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/970000/966100/966097/52ad7202.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Country Inn & Suites by Radisson, Big Rapids, MI Big Rapids - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 1,000 reviews £68 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=966097&PinnedHotelID=966097&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/340000/333600/333598/3f504114.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super 8 by Wyndham Big Rapids Big Rapids - Pool - Breakfast included - Parking included - Free Wi-Fi 7.6 Good 952 reviews £54 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=333598&PinnedHotelID=333598&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/20000000/19230000/19227500/19227448/97fe5c1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Big Rapids Big Rapids - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 692 reviews £81 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=19227448&PinnedHotelID=19227448&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/1000000/880000/879000/878961/4cf7131e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Osceola Grand Hotel Evart - Pool - Hot tub - Breakfast included - Pet-friendly 8.0 Very good 367 reviews £78 includes taxes & fees 20 Apr - 21 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=878961&PinnedHotelID=878961&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/60000/52900/52832/24c9ae8a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn Clare Clare - Pool - Hot tub - Breakfast included - Pet-friendly 7.8 Good 1,003 reviews £58 includes taxes & fees 23 Apr - 24 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=52832&PinnedHotelID=52832&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/860000/855400/855318/6669899e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super 8 by Wyndham Mt. 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Pleasant Mount Pleasant - Pool - Hot tub - Breakfast included - Pet-friendly 9.0 Wonderful 1,002 reviews £84 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=62199&PinnedHotelID=62199&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=18358&PinnedHotelID=18358&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=18358,1231726,966097,333598,19227448) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends - Coffee and tea in common areas ### Things to do - 18-hole adjacent golf course - 24-hour gym - Golf - Golf driving range - Indoor pool - TV in common areas ### Family friendly - In-room cot - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping on request ### Business services - 24-hour business centre ### Outdoors - In a nature reserve - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Pool hoist on site - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 4 floors - Ballroom - Banquet hall - Built in 1991 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Towels provided ### Entertainment - LED TV with premium digital channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Free local calls - Iron/ironing board - Laundry detergent - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 21 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Renovations and closures The following facilities or services will be unavailable from February 20 2026 to March 31 2026 (dates subject to change): - Swimming pool ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 10 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of USD 25 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: USD 10 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 11:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Express Big Rapids By Ihg Holiday Inn Big Rapids an IHG Hotel Holiday Inn Express Big Rapids by IHG Hotel Holiday Inn Express Big Rapids an IHG Hotel Holiday Inn Hotel Conference Center Big Rapids Holiday Inn Express Big Rapids by IHG Big Rapids Holiday Inn Express Big Rapids by IHG Hotel Big Rapids Holiday Inn Hotel Conference Center Big Rapids an IHG Hotel "Holiday Inn Hotel Conference Center Big Rapids an IHG Hotel" ## Frequently asked questions ### Does Holiday Inn Express Big Rapids by IHG have a pool? ### How much does it cost to stay at Holiday Inn Express Big Rapids by IHG? ### Is Holiday Inn Express Big Rapids by IHG pet-friendly? ### How much is parking at Holiday Inn Express Big Rapids by IHG? ### What time is check-in at Holiday Inn Express Big Rapids by IHG? ### What time is check-out at Holiday Inn Express Big Rapids by IHG? ### Where is Holiday Inn Express Big Rapids by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn Express Big Rapids by IHG Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.8 Location ### 8.6 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 232 8 - Good 181 6 - Okay 92 4 - Poor 60 2 - Terrible 31 ## Reviews Verified ### 10/10 Excellent #### Donald 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Quiet, clean and good breakfast. ##### Donald Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Scott 16 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff, good location, good breakfast choices, comfortable and clean room. ##### Scott Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Stacey 24 Oct 2025 Liked: Amenities We were able to check in early which helped us get ready for a wedding ##### Stacey Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Renee 6 Oct 2025 Liked: Cleanliness Clean room. Great breakfast. ##### Renee Stayed 1 night in Oct 2025 Verified ### 6/10 Okay #### jerene 31 Jul 2025 Liked: Staff & service Disliked: Property conditions & facilities Good location. ##### jerene Stayed 3 nights in Jul 2025 Verified ### 10/10 Excellent #### Pamela 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff friendly. Breakfast hot, and good selection. Breakfast person, Kaylee, was excellent ! She was friendly, and kept everything clean and food, hot. She should be commended ! Bed was comfortable, great pillows ##### Pamela Stayed 2 nights in Nov 2025 Verified ### 8/10 Good #### Carie 16 Sept 2025 Downstairs is great. Our room was clean and comfortable. ##### Carie Stayed 2 nights in Sep 2025 Verified ### 6/10 Okay #### Diane 14 Oct 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Room was comfortable. But the overall building needs repair ##### Diane Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Gordon 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was concerned when we pulled in and it looked like they were working on the hotel but I was quite pleased when we went inside. The room was nice the employees were great and they had a nice variety for breakfast. I would definitely stay there again. ##### Gordon Stayed 1 night in Sep 2025 Verified ### 6/10 Okay #### Stephanie 13 Dec 2025 Liked: Staff & service The bathroom floor was dirty, the furniture is well worn. The TV did not work in room, nor did the thermostat. The breakfast was good in the morning, but disappointed with room. Also we were not told till check-in that the pool and hot tub were down. ##### Stephanie Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Jonathan 7 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a standard holiday inn express no problems, fantastic large pool ##### Jonathan Stayed 1 night in Jul 2025 Verified ### 8/10 Good #### Bruce 20 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything went well. Staff was friendly and the room and breakfast were fine. Pretty much what we have expected from Holiday Express. ##### Bruce Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Cheryl 10 May 2025 Liked: Amenities, property conditions & facilities Check in was eqsy and staff was professional and friendly! ##### Cheryl Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Robert 25 Sept 2023 Liked: Amenities Nice comfortable stay…. ##### Robert Stayed 1 night in Sep 2023 Verified ### 10/10 Excellent #### Janet 11 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff. ##### Janet Stayed 1 night in Nov 2024 Verified ### 10/10 Excellent #### Joseph 4 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was friendly ##### Joseph Stayed 3 nights in Feb 2025 Verified ### 10/10 Excellent #### Nichole 19 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort After 30 hours of travel delays, this hotel and its staff welcomed us with kindness. The staff treated us with empathy, and the the bed was so comfortable. Breakfast was perfect, with lots of extras as well. ##### Nichole Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Dan 27 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Will stay here again. First time staying at this hotel. Nicest room I've ever stayed at in Big Rapids. ##### Dan Stayed 2 nights in Nov 2024 Verified ### 8/10 Good #### SCOTT 6 Dec 2025 Liked: Cleanliness, staff & service Nice location, friendly service. But….the television situation is a mess. 4 trips to the front desk, very complicated system to operate the tv. Channel buttons don’t work, on purpose. You have to type in each number and can’t just scroll around. Also, my shower head dripped the entire time, not an issue until trying to sleep. I’ve stayed here a few times and will stay again, but could use some updates on small things. ##### SCOTT Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Verified traveller 5 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Service was excellent , comfortable. ##### Verified traveller Stayed 2 nights in May 2024 Verified ### 10/10 Excellent #### Brandi 31 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room was wonderful and hotel was great. Only thing was entrance way was recently damaged due to construction vehicle, not their fault. Staff was exceptional! Very helpful even with restaurant ideas and locations. Everything was very smooth. Will most definitely be staying here again! Wanted to thank Ashton the evening desk staff! They made my night and check in after a ling day smooth and exceedingly easy!! ##### Brandi Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Jan Gilbert 24 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything at check-in was easy and wonderful. The staff was pleasant and helpful. Would stay here again. ##### Jan Gilbert Stayed 1 night in Mar 2024 Verified ### 8/10 Good #### Tyler 14 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was friendly and water pressure was great ##### Tyler Stayed 1 night in Oct 2023 Verified ### 10/10 Excellent #### H2H 10 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a really good time. The staff and the service was really personable and accommodating. ##### H2H Stayed 1 night in Aug 2024 Verified ### 8/10 Good #### Cameron 27 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great staff and clean facility ##### Cameron Stayed 1 night in Aug 2023 ---