Bequia suffers from lack of water as there is no central water supply. Every property has cisterns that catch rain water. During the dry season we purchase water. To save water all toilets run on well water which has a lot of salt in it. hence the toilets get stained from the salt and are not in fact dirty but stained. We do our best to keep them from staining but this is a challenge with the brackish water used to flush them. Thanks for understanding

Thanks Mandy. It was a pleasure having you and your lovely family at the Frangi. Hope to see you again soon. Safe travels home.

Thanks so much for your business. We loved having you and look forward to seeing you back. Take good care.

We are sorry to hear that you had a bad experience. Could you kindly let us know which room you stayed in so that I can address the issue with the dirty room with our housekeeping staff. We look forward to seeing you again.

Dear Andrew,We are sorry to hear you were not happy with your stay with us. If you could share some more details with us then I may be able to resolve teh issues.

Dear Luke,The annual Bequia Music Festival, which takes place at the end of January every year is currently in session so there is indeed music playing at the Frangipani until late for this week. We have another event on Thursday night and the festival is also in session at the Bequia Plantation Hotel and De Reef Restaurant. We apologize for the music that takes place during the festival and we are sorry you couldnt sleep We would be happy to offer you another night free at any time pending availability. We have been in business for over 50 years and continue to serve our guests.

Thanks David. It was a pleasure having you. We are still in recovery mode after Covid and have just begun our refurbishment program. I trust that your next visit to us you will see drastic improvements.

Dear JasonThank you for your feedback. We do have Air conditioned rooms available, but you did not reserve one. We did however upgrade you to one at no extra cost. As we live in the Caribbean, gekos as you call them are everywhere and we cannot control this. The voltage here is 220 volts. We do not have 110 volts because that is not the voltage in this country. We are sorry that you were unhappy with your stay with us, and hope that you can return for a free night.

Thank you for your visit. We look forward to seeing you again soon.

Dear Jada,As you are aware, the credit card you provided to confirm the reservation was declined, so we cancelled the reservation. When you arrived at the hotel to check in, I offered you a free upgrade to a nicer room and you declined to accept this. I also offered you a special rate that was cheaper than Expedia, and we did our best to accommodate you. I am sorry that you were not happy with your stay with us. Best of luck in your travels. Take good care.

HI Brain,We are sorry to hear of the mosquito problem, but as you know this is a Caribbean issue..we dont have snow but we do have mosquitoes. We do have bug spray at the reception-all you had to do was ask. It is our policy to keep some OFF in the hotel rooms but often our guests remove them on departure. We do hope however that you enjoyed Bequia and your stay with us and we look forward to seeing you again.

Thank you for your feedback. We offered you a free upgrade and we are sorry that you indicated that the stay was terrible. We are pleased to see however that you enjoyed the party at our bar last night, and that you posted some lovely pictures to your facebook account. You looked like you had fun.

As a small hotel, every guest is important to us. We are so happy we could help to make your holiday special. Looking forward to seeing you again

You have pointed out a serious problem that we face, and the problem starts with Primary Education. The children here are not really taught not to litter so by the time they become adults they dont even notice the litter. For those of us that are sensitive to it like you it is depressing. It used to be worse, if that is any consolation and it is changing for the better. Volunteerism is not popular in Bequia and it is a few people who actually volunteer for most of the non profits on the island. Your comments are well noted and I hope we as locals can make a difference.

I can no longer see the review so I cannot edit the response

The Frangipani Hotel was established in 1967, from the former family home of the Mitchell family. The main building, now a hotel, with its iconic peaked roof has been presiding over beautiful Admiralty Bay since it was built in 1927.

Thank you for your review. We are happy that we have met all of your expectations and look forward to seeing you again at the Frangi.

We are so pleased that you enjoyed the Frangipani which is indeed an iconic institution in Bequia. In fact, the property has been in the Mitchell family since 1897 when it was purchased by my grandfather as a wedding gift for his wife. The hotel opened in 1967, in this original family home, now over 50 years ago.

Once we have a nicer room available, we usually offer free upgrades. We are a small property and we take great pride in ensuring that our guests have a fantastic experience with us.

Thank you for your kind comments, which are so important to us. We look forward to welcoming you back soon.

We are pleased that you enjoyed your stay at the Frangipani Hotel. We look forward to welcoming you again.

Thanks for your feedback. The Frangipani has a wide variety of rooms to suit all budgets; from our simple Economy rooms to our newly built suites with Air-conditioning, flat screen TV, powerful free Wifi and modern amenities. We look forward to welcoming you back soon.

We are very sorry to hear that your stay with us was not a good one. Thank you for your feedback, which is most helpful. You will be happy to know that we are making arrangements to cut down the tree, which you suggest obscures a fantastic view. Happy New Year!

Thank you for your feedback which is most helpful. The hotel will be undergoing renovations in 2016, and all of your wonderful suggestions are noted. Happy New Year!

Thanks for your comments. We appreciate it and look forward to welcoming you back to Bequia

We are sorry that you did not have a good experience with us. The building where you stayed houses our budget Economy rooms, and are priced accordingly. We have many other garden suites and more luxurious rooms on property as well.

We do not have dogs on our property.

Thanks so much for your kind words. We appreciate it and look forward to welcoming you back. It is indeed a unique destination and not the type of vacation for everyone, but those who love it return every year!

Thank you for your kind words. We are pleased you had a wonderful stay and look forward to seeing you again soon.

We loved having you and look forward to welcoming you once again to Beautiful Bequia and the historic Frangipani.

I am sorry to hear this. We are a small property, but we only list the rooms we have in our inventory. We have not refused any bookings based on availability.