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Protea Hotel by Marriott Franschhoek

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Featured image
Outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Protea Hotel by Marriott Franschhoek

Protea Hotel by Marriott Franschhoek

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

  • Popular LocationFranschhoek Town Hall5 min walk
  • Popular LocationSénéchal-Senekal Art Gallery6 min walk
  • Popular LocationHuguenot Monument2 min drive
  • AirportCape Town (CPT-Cape Town Intl.)56 min drive

Choose dates to view prices

About this area

Franschhoek

Located in Franschhoek, Protea Hotel by Marriott Franschhoek is in a shopping district and in the mountains. Franschhoek Wine Tram and Solms-Delta Wine Estate are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hottentots-Holland Nature Reserve and Mont Rochelle Nature Reserve. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails and mountain biking.
Popular Location

What's nearby

  • Dutch Reformed Church - 4 min walk
  • Franschhoek Art House - 4 min walk
  • Franschhoek Town Hall - 5 min walk
  • Sénéchal-Senekal Art Gallery - 6 min walk
  • Huguenot Monument - 2 min drive

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 56 min drive

Restaurants

  • The French Connection Bistro - 4 min walk
  • Elephant & Barrel Village Pub - 6 min walk
  • Le Bon Vivant - 7 min walk
  • Cafe Des Arts - 8 min walk
  • Foliage - 9 min walk

About this property

Protea Hotel by Marriott Franschhoek

4-star hotel near Franschhoek Town Hall
This smoke-free hotel features a restaurant, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a meeting room and concierge services. All 40 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find room service and hairdryers.
Protea Hotel by Marriott Franschhoek offers 40 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and laptop-compatible safes. 40-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Access to nearby health club
  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library
  • No lifts
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Languages spoken

  • Afrikaans
  • English
  • Xhosa

Business services

  • Computer station
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – August 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A 1 per cent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: ZAR 950 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Franschhoek Protea Hotel
Protea Franschhoek
Protea Hotel Marriott Franschhoek
Protea Marriott Franschhoek
Protea By Marriott Franschhoek
Protea Hotel by Marriott Franschhoek Hotel
Protea Hotel by Marriott Franschhoek Franschhoek
Protea Hotel by Marriott Franschhoek Hotel Franschhoek

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 92 out of 194 reviews
5 - Excellent 47%
Rating 4 - Good. 76 out of 194 reviews
4 - Good 39%
Rating 3 - Okay. 17 out of 194 reviews
3 - Okay 9%
Rating 2 - Poor. 5 out of 194 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 194 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Jan 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Protea is well situated to explore Franschhoek, with spacious rooms. The staff were friendly & helpful. The only negative is that the hotel seems to be geared more to group travel (we were traveling independently); the breakfast was very good, but chaotically organised (same for the bar if you just wanted a drink, but no meal). Would we stay here gain? Yes - but would like to see the hotel think about the layout and flow of breakfast & the bar.
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was initially allocated room on the road side of the hotel which was lovely but I was concerned I might be disturbed by traffic sounds . I asked if I could be moved to a different room and the receptionist not only granted my request ,she helped to move my things with me. I was so impressed . Extremely happy with new room ,light ,bright and airy and so clean .
Stayed 1 night in Feb 2020

1/5 Terrible

Stayed 4 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique Style
Despite being part of a large group this is a really nice individual hotel in Franschhoek. It’s only on 2 storeys and feels like a classy boutique establishment. Breakfast and staff were excellent
Stayed 1 night in Jan 2020