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Reviews of Seventh Mountain Resort

3 out of 5
Seventh Mountain Resort
18575 Sw Century Dr, Bend, OR

Reviews

7.4

Good

Rating 10 - Excellent. 122 out of 386 reviews" "
Rating 8 - Good. 114 out of 386 reviews" "
Rating 6 - Okay. 77 out of 386 reviews" "
Rating 4 - Poor. 50 out of 386 reviews" "
Rating 2 - Terrible. 23 out of 386 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tom

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Alfredo, Rockaway Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property that I have been to in the past given its closeness to Mt Bachelor and other natural wonders in the Bend area. It’s new restaurant was good but understaffed and it no longer has a breakfast place as it once did.
Stayed 4 nights in Feb 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities
Stayed 3 nights in Feb 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed that it is one of the closest locations to Mt Bachelor allowing us to quickly get in for Skiing and back at the end of the day avoiding the congestion of traffic. It is more remote with limited onsite options which are impacted by weather. The bar and resturaunt close somewhat early since the resort is also partialy a Worldmark vacation club membership with rooms/condos having kitchens.
Stayed 2 nights in Jan 2024

6/10 Okay

Casey

Stayed 2 nights in Jan 2024

10/10 Excellent

Harold, Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Jenifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great package!!
The front desk was very kind and thoughtful. The place was perfect for our needs… nothing flashy but comfortable and user friendly at a great price. I loved the extra amendites that was included… the hot tubs, swimming pool, and restaurant on site! The bartender is a hoot!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

6/10 Okay

Denese

Travelled with family
Disliked: Amenities, property conditions & facilities
Avoid. A beautiful location for an extremely underwhelming "resort." Once we got past the impressive (expensive) lobby with awesome reception staff, this place felt like a desperate attempt to emulate the Dirty Dancing lodge had failed but someone just can't let go. It's not any better than an Extended Stay America, at an eye-watering premium price. The "restaurant" was the MOST disappointing aspect. Less than 10 very disappointing outsourced menu items, awkward order/pick up process, and you have to clean up after yourself. No breakfast or lobby coffee (which even Extended Stay provides) but free coffee grounds to entice you to attend a timeshare purchase sales pitch. I'm ashamed I spent that much on this sad accommodation, especially after staying at other very nice Wyndham resorts and thinking I knew what high quality their brand name meant. I'll definitely come back to Bend but will never stay here again.
Stayed 3 nights in Aug 2023

8/10 Good

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Great family atmosphere! Lots of free activities and adventures options
Stayed 2 nights in Aug 2023

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

George

Travelled with family
Stale and outdated.
Our room was musty smelling and the Murphy bed was very uncomfortable and the furniture, in general, was worn and shabby. The To call this place a resort is a stretch. My dorm room in college had nicer furnishings. The outside amenities looked like they need some TLC, like the room furniture, worn and outdated. Looks like minimal effort to care for the place.
Stayed 3 nights in Jun 2023

6/10 Okay

Kristen

Liked: Cleanliness
The location and facility are amazing. The buildings are right on the river and there are amazing trails to hike. The whole area is forested. The facility has two pools, a kiddie pool and two hot tubs (one is out of commission). The unit also stayed in looked like a 90s ski chalet, and was pretty basic. It had everything needed a little balcony, kitchen, two bathrooms but could use a refresh.
Stayed 3 nights in May 2023

6/10 Okay

Shannon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice bbq area but not enough tables. Pool gets to crowded and not enough chairs and umbrellas.
Stayed 4 nights in May 2023

8/10 Good

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like how quiet it is.
Stayed 3 nights in Apr 2023

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay
It was nice to be there again. I hadn't stayed there since i was 13 years old.
Stayed 2 nights in Apr 2023

10/10 Excellent

Leah

Stayed 2 nights in Mar 2023

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to Mt. Bachelor skiing. Kitchen facilities were great!
Stayed 4 nights in Mar 2023

4/10 Poor

Elisey

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best customer service I have had. Was greeted with a warm greeting a fire place and cookies upon entering. Everything was well explained and the property offers a bunch of amenities. The buildings over look the forest and there is a nature trail a short distance to the Deschutes river. Rooms are cozy and warm I would stay again

2/10 Terrible

Christina

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
They never got a room ready . And the dining room was bar food in the bar
Stayed 2 nights in Sep 2022

10/10 Excellent

Kristine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning! We loved the location and all the amenities even though our schedule didn't allow us time to take advantage. We all agreed we need to come back!
Stayed 2 nights in Sep 2022

4/10 Poor

John M.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the property and the location. I did not like the offer and insistence on scheduling a Sales Presentation. This was before we had even checked in. We told the concierge no, but he would not accept no and even called the room that evening to try to schedule a presentation. I like the property but would not stay at a Worldmark property again because of the experience.
Stayed 3 nights in Sep 2022

2/10 Terrible

Judson

Disliked: Property conditions & facilities, room comfort
Disappointing
Had no idea this location was a time share. Check in process took forever to go through as we had to keep declining that we didn’t want to attend some 90 minute sales pitch seminar. I just wanted a place to stay, not put into a high pressure sales situation. The room was some what run down. Rips and tears on the couch and the fold down bed felt very low rent for a “resort”. We spent 20 minutes at the pool area but there was grounds keepers using leaf blowers to blow dirt around that created a cloud of dirt in the whole area. Would never stay here again.
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort property
Very nice property and excellent staff. You are offered a time-share pitch if you want. It’s pretty typical and seems to be worth considering if you plan on traveling consistently every year. Room is pretty spacious and comfortable, nice pools.
Stayed 2 nights in Sep 2022

4/10 Poor

kayla

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Property was pretty run down first room broken bed had to sleep on the closet stiff bed woke up laying in rat feces understandable i guess considering all the wildlife out there had to move room to a little more updated one thank goodness but still pretty dirty stained carpets neither tv remotes worked was a complete bummer i know they are short staffed but ehh bar could be ipen up till later needs more food choices thank goodness for the restaurants not to far away i dunno if id stay here to celebrate a birthday or romantic getaway but pissibly maybe a snowboarding family vacay or something if ever again
Stayed 2 nights in Aug 2022

2/10 Terrible

Roger

Travelled with group
Disliked: Cleanliness, property conditions & facilities
In the first place, my name is NOT Roger Erickson! The entrances were dirty, the carpet was dirty, the dishwasher didn’t work, and in the room their was blood on the sheets! I will not be staying at Seventh Mountain again nor will I use Expedia!
Stayed 5 nights in Aug 2022

10/10 Excellent

domi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Great resort, didn’t like the room
The resort and grounds are amazing. So many things to do, beautiful area. Loved that. The room was very small, uncomfortable, and really awkwardly laid out.
Stayed 3 nights in Jun 2022

4/10 Poor

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

4/10 Poor

Kelly

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

2/10 Terrible

Allyson

Stayed 3 nights in Mar 2022

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very friendly place. Lots to walk around and do. There was not much for food there. You either need to bring food or drive into town. Would of liked to see more food options.
Stayed 2 nights in Mar 2022

10/10 Excellent

Tom

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Close proximity to Mt Bachelor and Bend. The property has so much to offer, swimming, mini golf, fire pits, ice skating. We can’t wait to go back.
Stayed 2 nights in Feb 2022

8/10 Good

Jenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible facilities and staff!
Stayed 2 nights in Feb 2022

2/10 Terrible

Giles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Sunriver
Accosted at the door for Covid protocols. A bizarre moment to start the process given packed stadiums across the country and literally only 10 people inside a very large check in area with 4 people crowded behind the counter! Basically treated like a vaccinated leper with a mask on. A bit surreal two years into the pandemic. Then, when going to other parts of the property (skating rink, bar) virtually no-one wearing masks or really social distancing. I guess the check in is the most important? Got to the room and discovered the TV on the ceiling and I do like to watch TV in bed to relax. It was perched on what appeared to be a bunk beds top bunk. When I asked the front desk if they could move me to a different room I was informed that I was staying in a "private" room (one owned by an individual) and that I had booked through a third party app (Expedia) and that I could go pound sand. Funny, because through the entire experience, from the booking (even on the app) to the visit alerts, to the emails, text messages, and actual check in it was ALL 7th Mountain (Wyndam) communication and representation. I understand what a VRBO is and this was NEVER represented as such. But still, sorry can't help ya but is there anything else I can do to make your stay better?!?! Anyway, let the buyer beware, when booking a stay here you can't trust what you see. This used to be a nice property and still is from the "digs" themselves but there is a huge disconnect somewhere.
Stayed 2 nights in Feb 2022

10/10 Excellent

Leanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place! Conveniently located to everything yet in the woods. Quiet, peaceful and very comfortable. I will return!
Stayed 2 nights in Dec 2021

10/10 Excellent

Almon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time here, last time was summer 2016. Loved it each time and wished we stayed longer. We love it has many activities onsite, although now winter, only the ice rink is open, mini-golf is not open. It's pandemic time and everywhere is short staffed. But I wished they could plow or shovel the snow more on the paths more frequently. The stairs in building 5 are very slippery, my toddler had a fall. It's lovely to have the outdoor jaccuzi, but again, the snow around the pool and jaccuzi is dangerous. Also the same issue for the path between the ice-skating rental shop to the rink, the snow makes it very slippery to walk with the blades on. Staff is friendly as before. We loved the tap near the sink which offers hot water. lovely one bedroom condo. But the real wood fireplace can't be used (I assume). Balcony is nice. Bed is so comfy. Heating is consistent.
Stayed 3 nights in Dec 2021

6/10 Okay

Blaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoy staying here. I reserved a 1 person room with a queen bed, which was great, but there was no other furniture other then a murphy bed, and small table with 2 chairs. An oversized chair or small couch would have been nice.
Stayed 3 nights in Dec 2021

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Anniversary trip
It was generally clean and comfortable, but also a bit run down and outdated. The location was very nice and we had a great view of the forest and was able to hike down to the Deschutes River. When we were checking in, the staff was over the top friendly, almost seeming scripted. A lady told me that I qualified for 5 nights on them and it was the first time she had ever seen that. All we had to do was make a list of 5 places we'd like to go and go to one of their seminars. We chose to pass on that. After our first night, we had to change rooms due to a maintenance issue. That was no problem for us and our new room was fine. However, there was a bag of bedding and towels outside our door. I called the front desk and was told to just leave it there and someone would come to get it. No one ever did, so it was just there for the remainder of our stay. For the inconvenience of having to change rooms, they gave us a gift bag with a bottle of wine and snacks. Also discount cards for their Outfitter restaurant. We tried to use them for dinner, but the restaurant couldn't accept them because their kitchen was shut down and they were using a different company's food truck for their food. They did comp our beers with the discount cards. Our stay was overall good, and we would go back. It looked like a great place for kids with the pool and ice skating rink.
Stayed 3 nights in Nov 2021

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

6/10 Okay

Joe

Travelled with partner
Room had no phone, cobwebs, no hair dryer. Asked staff for hair dryer. They said would deliver and never did. Asked a 2nd time and it was delivered the following afternoon. Rooms were older and not maintained. Heater/ AC unit was loud and could not adjust temperature. Towels were cheap and thin. No shampoo or conditioner as well. No cable as well.
Stayed 2 nights in Oct 2021

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Beautiful resort!! Very friendly and clean!!
Stayed 4 nights in Sep 2021

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Very nice stay at the resort. We were at the end of a long trip so didn’t use many of the “amenities “. Our condo was a bit “worn” - mismatched furniture and very small (?) TVs- but otherwise very clean and comfortable with a great view off the balcony!
Stayed 3 nights in Sep 2021

4/10 Poor

Kristen

Travelled with family
Disliked: Room comfort
Probably used to be nice
Stayed 2 nights in Sep 2021

8/10 Good

ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location,is the best
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Be prepared for an offer of a "presentation"
When we checked in, our registration could not be found. I'm not sure where the error occurred, but I have never had an issue with hotels.com in the past or at any of the properties on this trip. We were told the room would not be ready until possibly 7pm (it was ready at 6pm). Nick, ther assistant manager was very nice and helpful, but not once did he apologize. We were then sent to Wes, the concierge who gave us the hard sell about attending a session to get a free trip. When we said no, the attitude immediately changed. At this point, the kids had been in the car for 30 minutes and we were just tired after a long drive.
Stayed 2 nights in Aug 2021