Title: FX Hotel BeiJing ZhongGuanCun Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # FX Hotel BeiJing ZhongGuanCun Hotel in Beijing with 24-hour business centre and 24-hour front desk ![Reception](https://images.trvl-media.com/lodging/5000000/4670000/4670000/4669910/cb1bf365.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4670000/4670000/4669910/0097c312.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/5000000/4670000/4670000/4669910/8658377c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/5000000/4670000/4670000/4669910/984d06fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4670000/4670000/4669910/2a3c3c93.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies FX Hotel BeiJing ZhongGuanCun offers a quiet escape in Haidian with its garden setting. Guests enjoy WiFi, luggage storage, and breakfast at the restaurant. Practical amenities include dry cleaning, a 24-hour business center, front desk, and helpful concierge staff. 5.8 ## Popular amenities - Breakfast available - Room service - 24/7 front desk - Housekeeping - Laundry - Air conditioning ## Room options ### Check availability for these dates # Tonight [Sept 27 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-27&endDate=2025-09-28&selected=4669910&PinnedHotelID=4669910&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-27&endDate=2025-09-28&selected=4669910&PinnedHotelID=4669910&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 28 - Sept 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-28&endDate=2025-09-29&selected=4669910&PinnedHotelID=4669910&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-28&endDate=2025-09-29&selected=4669910&PinnedHotelID=4669910&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=4669910&PinnedHotelID=4669910&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=4669910&PinnedHotelID=4669910&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4669910&PinnedHotelID=4669910&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4669910&PinnedHotelID=4669910&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4670000/4670000/4669910/0097c312.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Room ### Highlights Air conditioning Fridge HDTV Blackout curtains Free bottled water Coffee/tea maker Minibar Satellite channels - 484 sq ft - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4670000/4670000/4669910/f1b117aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic King Room ### Highlights Air conditioning Fridge HDTV Blackout curtains Free bottled water Coffee/tea maker Minibar Satellite channels - 323 sq ft - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4670000/4670000/4669910/4ad1c091.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room ### Highlights Air conditioning Fridge HDTV Blackout curtains Free bottled water Coffee/tea maker Minibar Satellite channels - 484 sq ft - Sleeps 3 - 2 Single Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4670000/4670000/4669910/9ffd24ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room ### Highlights Air conditioning Fridge HDTV Blackout curtains Free bottled water Coffee/tea maker Minibar Satellite channels - 323 sq ft - Sleeps 3 - 2 Single Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4670000/4670000/4669910/5a233ada.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fashionable Double Room - Sleeps 2 ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4670000/4670000/4669910/25fa45c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Queen Room - Sleeps 2 ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4670000/4670000/4669910/1219b0e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room (2 Beds) - Sleeps 2 ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4670000/4670000/4669910/aed20e48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cozy 2-bed Room - Sleeps 2 ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4670000/4670000/4669910/ac871ce1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Featured Family Room (2 Beds) - Sleeps 2 ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4670000/4670000/4669910/1af21f7c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fashionable Twin Room - Sleeps 2 ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4670000/4670000/4669910/766fd46e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fashionable Boutique Room (Double Bed) - Sleeps 2 ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4670000/4670000/4669910/78ae1757.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cozy Queen Room - Sleeps 2 ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4670000/4670000/4669910/84750146.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fashionable Boutique Room (2 Beds) - Sleeps 2 ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4670000/4670000/4669910/7a4b7ee4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Featured Comfy Room (Double Bed) - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBeijing-Hotels-FX-Hotel-BeiJing-ZhongGuanCun.h4669910.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBeijing-Hotels-FX-Hotel-BeiJing-ZhongGuanCun.h4669910.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.98361%2C116.29847&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=q0Q2Y-LfhSorSFh2tS_sgt1oGeA=) No.68 North 4th Ring West Road, Haidian District, Beijing, Beijing, 100080 #### What's nearby - Peking University - 9 min walk - 0.5 miles - Tsinghua University - 3 min drive - 2.0 miles - Summer Palace - 3 min drive - 2.2 miles - Beijing Language and Culture University - 4 min drive - 2.7 miles - Forbidden City - 14 min drive - 9.3 miles #### Getting around - Beijing Tsinghua Park Station - 6 min drive - Zhongguancun Station - 13 min walk - Beijing (PEK-Capital Intl.) - 43 min drive #### Restaurants - ‪西部马华 Mahua's - ‬5 min walk - ‪Domino’s Pizza (达美乐比萨) - ‬1 min walk - ‪Papa John's 棒！约翰 - ‬4 min walk - ‪海对面 Seafood Noodle Haiduimian - ‬5 min walk - ‪何贤记 Ho's Restaurant - ‬5 min walk ## About this property ### FX Hotel BeiJing ZhongGuanCun Hotel near Tsinghua University At FX Hotel BeiJing ZhongGuanCun, you can look forward to a garden, dry cleaning/laundry services and a 24-hour business centre. In addition to a restaurant, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self-parking - Breakfast (surcharge), 1 meeting room and concierge services - A 24-hour front desk, a lift and tour/ticket information Room features All 248 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - HDTVs with satellite channels - Fridges, coffee/tea makers and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/114000000/113100000/113096800/113096774/308d2ecc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Keyuan hotel Haidian - Parking included - Laundry [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=113096774&PinnedHotelID=113096774&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2230000/2227800/2227786/51fc8117.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Hotel Olympic Park Beijing Downtown Beijing - Restaurant - Air conditioning - Gym - Parking available 7.0 Good 72 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=2227786&PinnedHotelID=2227786&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/104000000/103880000/103878300/103878282/03b94f77.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Beijing Zhongguancun Tech Park by IHG Haidian - 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Pool - Hot tub - Spa - Free WiFi 8.4 Very good 105 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=2266482&PinnedHotelID=2266482&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/3000000/2080000/2078700/2078615/1adeae92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Skylight Catic Hotel Beijing Chaoyang - Free WiFi - Restaurant - Air conditioning - Gym 7.8 Good 225 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=2078615&PinnedHotelID=2078615&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free self parking on site ### Food and drink - Breakfast available for a fee: CNY 28 per person - A restaurant ### Family friendly - In-room refrigerator - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 24-hour business centre - Meeting room ### Outdoors - Garden ### Accessibility - Lift ### More - 1 building - 23 floors - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Partially-open bathroom - Shower - Slippers ### Entertainment - LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Minibar - Refrigerator - Room service ### More - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 6 AM ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 100.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Breakfast fee: from approximately CNY 28 per person - Rollaway bed fee: CNY 100.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as FX BeiJing ZhongGuanCun FX Hotel BeiJing ZhongGuanCun FX Hotel ZhongGuanCun FX Hotel ZhongGuanCun BeiJing FX ZhongGuanCun Fx Beijing Zhongguancun FX Hotel BeiJing ZhongGuanCun Hotel FX Hotel BeiJing ZhongGuanCun Beijing FX Hotel BeiJing ZhongGuanCun Hotel Beijing ## Frequently asked questions ### Is FX Hotel BeiJing ZhongGuanCun pet-friendly? > No, pets are not allowed at this property. ### How much is parking at FX Hotel BeiJing ZhongGuanCun? > Self-parking is free at this property. ### What time is check-in at FX Hotel BeiJing ZhongGuanCun? > Check-in start time: 2 PM; check-in end time: 6 AM. ### What time is check-out at FX Hotel BeiJing ZhongGuanCun? > Checkout is at noon. ### Where is FX Hotel BeiJing ZhongGuanCun located? > Located in Haidian, this hotel is within a 15-minute walk of Peking University and Haidian Park. Renmin University of China and Tsinghua University are also within 3 miles (5 km). Zhongguancun Station is 13 minutes by foot and Wanquanhe Qiao Station is 21 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## FX Hotel BeiJing ZhongGuanCun Reviews 5.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 5 8 - Good 10 6 - Okay 22 4 - Poor 12 2 - Terrible 9 ### 5.8/10 Cleanliness ### 5.4/10 Staff & service ### 5.2/10 Property conditions & facilities ### 6/10 Okay #### Noriko 31 Dec 2017 洗面台のシンクが浅い上、水の勢いが強すぎて何度も水浸しになる。トイレットペーパーのホルダーがないが蓋で隠れているのでホルダーがあると思って引っ張ったら転がり落ち遥か遠くへ。 ##### Noriko Stayed 3 nights in Dec 2017 ### 8/10 Good #### takahiro, 京都市 9 Oct 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### 地下鉄の駅から徒歩範囲のホテル 建物の一階にコンビニもあり 徒歩圏内に地下鉄の駅が２つあり 飲食店も徒歩圏内に沢山あるためとても充実した旅になりました ホテルの中も綺麗で従業員の対応も丁寧でよかったです 清掃員がまだ部屋で着替えているのに関わらず入ってきて清掃を始めたときはびっくりしました。 そこだけがびっくりした点です。 ##### takahiro Stayed 8 nights in Sep 2017 ### 6/10 Okay #### Verified traveller 26 Aug 2017 Liked: Staff & service Disliked: Property conditions & facilities ##### Verified traveller Stayed 6 nights in Aug 2017 ### 2/10 Terrible #### nick 19 Jul 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### absolutely disgusting dirtiest hotel I've ever lived in my life, walls are peeling, mold everywhere, whole place smells of strong mold. I stay in Hotels regularly in Beijing and this is by FAR the worst ##### nick Stayed 1 night in Jul 2017 ### 6/10 Okay #### Verified traveller 1 Jul 2017 Liked: Cleanliness, room comfort Disliked: Staff & service #### Hotel is ok The hotel is ok, fairly clean. Nobody from the staff speaks English. The brakfast is Chinese and awful. The hotel is very far from downtown Beijing. The closest metro station t about 15-mins walk. ##### Verified traveller Stayed 1 night in Jun 2017 ### 4/10 Poor #### KA WAI 26 Jun 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### 不會再入住 牆身是黑色的，所以房間很昏暗。剛進去就發現床上有條毛，噁！門鎖用感應卡的，但要拍卡數次所能進入。有蚊。住近電梯的，整晚都聽到其他旅客進出，那電梯大堂的門是銹的，聲音很刺耳。 ##### KA WAI Stayed 1 night in Jun 2017 ### 4/10 Poor #### Kota 4 Dec 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort フロントは全く英語通じず、朝食申込みも苦労しました。 中国語堪能な人向け ##### Kota ### 4/10 Poor #### Kit Hang 21 Oct 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 有怪味道！ 洗手间太窄 ##### Kit Hang ### 2/10 Terrible #### S, Singapore 17 Oct 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A Nightmare for a Furama Brand Hotel! The only decent thing in this hotel is the lobby. The rest was a nightmare! Checking in took a while because they have no king beds to offer us and were also finding problems in allocating our rooms on the same floor. The horror started when we arrived at our floor. The corridor smelt of mold, it was old and scary. Opened the room door and to my disgust, the room was in super bad condition - wall stains and cracks, broken floor tiles and very old furniture. Well, not just my room apparently! My friends' rooms were the same - OMG! We decided to head down to ask if they can change our rooms and guess what? The hotel staff was so rude. She said in a very sarcastic tone that since we booked this construction room type through an overseas website, we have to accept it! Also, if the room is a construction room, the hotel should either make clear to travellers or in the best scenario, not sell to travellers at all because we are talking about compromising of safety here. Anyway, the 1st night we had to stay in that broken room because they said there were no rooms available and they can change us to king bed rooms the next day. That night, while me and friend were chatting, wall tiles started falling! Next morning, we couldn't hold it any longer and we demand better rooms. They had no choice but to agree and we were allocated to slightly better rooms (still no king bed) The whole experience was horrid. Please, choose another hotel! ##### S ### 6/10 Okay #### Jio 16 Oct 2016 #### Good location The hotel is no so good ##### Jio ### 2/10 Terrible #### Verified traveller 13 Oct 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The room was under construction condition! The wall titles were torn and dropped off, the floor was badly damage and with sharp corners everywhere, aircon with loud noise, rusty toilet, heater now working and toilet bowl was choked! Service sucks! Not helpful at all! Worst hotel ever! ##### Verified traveller ### 6/10 Okay #### Leng, dingapore 1 Sept 2016 Disliked: Staff & service #### Convenient access to Beijing University. We chose the hotel for convenient access to Beijing University - by bus Rmb 2 or by cab Rmb 13. Possible to walk (20 min to reach South east entrance). We stayed in Room 1711. The water pressure was good for shower. There's pleanty of food around the hotel area.. ##### Leng ### 10/10 Excellent #### pikkamama, 京都 29 Aug 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 中関村、北京大学、頤和園に近く、飲食にも困らない便利なホテル ４泊５日で利用しました。中心部に行くには地下鉄に乗る必要がありますが、地下鉄の中関村駅までも徒歩10分以内、何より近辺に飲食店が非常に多く、隣にセブンイレブンもあり、大満足でした。 ツインでしたが１つのベッドがダブルベッドの大きさで、こんなによく眠れたことはあっただろうかと思うぐらい快適です。掃除やタオル交換も毎日してくれました（シーツ交換はなし）。 ##### pikkamama ### 4/10 Poor #### FENG, Changzhou, China 1 Aug 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort 酒店房间面积大，但是装修非常破旧，还比不上快捷酒店。没有餐厅，早餐可以去隔壁的小红番薯，另外收费，28元，但东西并不多。尤为令我气愤的是，由于是商务旅行，需要开增值税专票，我提前一天预约，第二天退房时和我说没有发票的，让我留下地址说开好快递给我。等我回去后电话询问又说由于税务局系统切换，要到8月8号（退房15天以后）才能开票。这个酒店劝您以后千万别订了，附近快捷酒店多的是。 ##### FENG ### 6/10 Okay #### Verified traveller 18 Jun 2016 Liked: Staff & service Disliked: Property conditions & facilities #### Strange place Not sure what FX is trying to be. Looked like this was essentially a renovated apartment building - but very unevenly done! Modern new shower and bathroom fixtures - but cracks, stains on the walls, ceiling, peeling paint, etc. An ancient wall unit A/C that did not work my first night (it was 94 degrees that day) but the very kind and attentive staff switched my room to one with a working unit. The hallways are grim - just a very strange place. Wireless was also poor - which in this day is hard to fathom! ##### Verified traveller ### 6/10 Okay #### Verified traveller 9 Apr 2016 Liked: Room comfort Disliked: Cleanliness, property conditions & facilities ##### Verified traveller ### 4/10 Poor #### Verified traveller 13 Jan 2016 Disliked: Cleanliness, staff & service, property conditions & facilities #### Not good 服務真的不好, 接近傍晚入住, 房間卻未整理好. 前台的服務人員對任何詢問都顯得非常不耐煩 ##### Verified traveller ### 6/10 Okay #### Christel, Sweden 12 Jan 2016 Disliked: Staff & service #### 2 nights stay at the FX Hotel BeiJing ZhongGuanCun When first arriving and checking-in I was suprised by the staff's total lack of English skills, not even a single Word could be spoken. Nonetheless, they were still trying to make the check-in process go smoothly although they took relatively long time to retrieve my booking and couldn't explain why... the day after when i came back to the hotel in the evening I was upset to find that they hadnät cleaned my room although it wss clearly stated on the website that cleaning should be made evry day. 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