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"Good location and friendly helpful staff. Properties’ rooms need a total renovation. Very dated with deferred maintenance!"

"Great "

"Not a big selection for breakfast but lovely and fresh"

"We ate dinner in the restaurant. The food was mediocre. The prices are excessive for the quality. I didn’t eat much of my risotto. I was asked late in the meal how my food was and I stated was of low taste and quality. No attempt was made to engage with me at that point after I stated that. Again at payment I was asked the same question and the more senior staff gave me $10 off. My sense is given how little I ate they would waive the charge altogether. My wife had the prawns and they were not fresh and were well over cooked. The room was adaquate but quite small with a glassed in bathroom not actual walls. The beds were comfortable. The room was 19 C on arrival (chilly) and the climate control was not responsive to any inputs. I complained about this to the front desk. They said they would look into it while we ate dinner. There was no loop back to me as the guest and it continued to be unserviceable when we returned to the room. Overall for the price of the stay and the meal, they need to pick it up a bit. "

"Lovely property"

"Was perfect for the 9 hrs we had between flights!! Quick and easy check in check out. "

"Club lounge was unexpectedly great with nibbles in the afternoon and light snack and wine etc at night Our room overlooked the harbour and was gorgeous and very big"

"Overall Novotel is good, however the room that we in, had a very noisy air con. The fan is so loud. You will not realise it during the day, but at night it is so noisy."

"Great base for the harbour. Fantastic staff who obviously enjoy their working environment "