Mercure Sydney

Photo gallery for Mercure Sydney

Primary image
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Mercure Sydney

UNESCO Sustainable Travel Pledge

Mercure Sydney

4.5 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
818-820 George Street, Chippendale, NSW, 2008

Explore the area

  • Popular LocationWorld Square Shopping Centre9 min walk
  • Popular LocationInternational Convention Centre Sydney15 min walk
  • Popular LocationHyde Park19 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)21 min drive

Choose dates to view prices

About this area

Sydney

Near a metro station, Mercure Sydney is in Chippendale, a neighbourhood in Sydney with great shopping. Sydney Opera House and International Convention Centre Sydney are cultural highlights, and some of the area's popular attractions include SEA LIFE Sydney Aquarium and Luna Park. Looking to enjoy an event or a match? See what's going on at Sydney Cricket Ground, or consider Hordern Pavilion for a night out. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • University of Technology Sydney - 3 min walk
  • Ultimo College - 4 min walk
  • World Square Shopping Centre - 9 min walk
  • International Convention Centre Sydney - 15 min walk
  • Hyde Park - 19 min walk

Getting around

  • Sydney Central Station - 6 min walk
  • Central Light Rail Station - 7 min walk
  • Sydney Airport (SYD) - 21 min drive

Restaurants

  • The Loft UTS - 2 min walk
  • Coffee Trails - 2 min walk
  • Holy Duck - 2 min walk
  • Autómata - 2 min walk
  • Mekong - 2 min walk

About this property

Mercure Sydney

Family-friendly Sydney hotel in Chippendale, near University of Technology Sydney
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Mercure Sydney offers 517 accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Sydney hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Japanese, Korean, Macedonian, Russian, Swahili, Thai, Urdu, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 45 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 20-32 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Platform 818
  • Eve's Bar

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (18626 square feet)
  • Meeting rooms - 9

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Handrails in stairwells
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 48-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 20 and AUD 32 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 10 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Hotel Sydney
Mercure Sydney
Sydney Mercure
Mercure Sydney Hotel Chippendale
Mercure Sydney Hotel
Mercure Sydney Chippendale
Mercure Sydney Hotel
Mercure Sydney Chippendale
Mercure Sydney Hotel Chippendale

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 379 out of 959 reviews
5 - Excellent 40%
Rating 4 - Good. 403 out of 959 reviews
4 - Good 42%
Rating 3 - Okay. 123 out of 959 reviews
3 - Okay 13%
Rating 2 - Poor. 40 out of 959 reviews
2 - Poor 4%
Rating 1 - Terrible. 14 out of 959 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

3.8/5

Eco-friendliness

3/5 Okay

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Great location. Clean but room was so small.
Stayed 3 nights in Jun 2022

3/5 Okay

Business traveller
Liked: Cleanliness
Disliked: Staff & service
.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were super friendly. Especially the hospitality staffs in the restaurant. Room was immaculate.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and the most wonderful staff who make you feel welcome and happy nothing was too much trouble! Thank you for making our stay memorable.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
We got taken care of very well will definitely be bring more money next time more in the millions not thousands and will be bringing more friends
Stayed 1 night in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Liked: Hotel was in a good location near transport and local restaurants. Breakfast was really good and good service. Disliked: lack of amenities, no slippers or robes available. Housekeeping was every 3 days, had to request for it to be everyday. Sauna wasn’t working and gym/pool was a bit unclean. It was a good hotel overall just some small things would have made it better. Enjoyed our stay in Sydney.
Stayed 3 nights in May 2022

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, amenities
The bed was horrific. Noisy, lumpy and hard. Good location close to Central station. Easy to catch trains busses and light rail to all parts of Sydney and beyond.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent if you need somewhere close to Central Station. When travelling with kids, a coin-operated laundry with reasonable cost is very handy and very rare to find nowadays in a hotel in Sydney CBD.
Stayed 4 nights in Apr 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Parking if staying at mecure is too much
Stayed 2 nights in Apr 2022