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Reviews of Trident Inn & Suites, Baton Rouge

2 out of 5
Trident Inn & Suites, Baton Rouge
10645 Rieger Rd, I-10/Siegen, Baton Rouge, LA

Reviews

5.4
Rating 10 - Excellent. 168 out of 788 reviews" "
Rating 8 - Good. 104 out of 788 reviews" "
Rating 6 - Okay. 111 out of 788 reviews" "
Rating 4 - Poor. 112 out of 788 reviews" "
Rating 2 - Terrible. 293 out of 788 reviews" "

5.2/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Stacey

Liked: Cleanliness, amenities
Took way too long to check in even though i was only person at the desk. Please improve checkin process, fifteen minutes standing there while the lady figured things out was too long. But fair price for clean room. Questionable area. The elevator worked thankfully.
Stayed 1 night in May 2024

2/10 Terrible

Jamie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures of this hotel look great online but this was definitely not a tip top hotel. The hotel itself smelled musty. the elevator smelled moldy and the rooms had a very musty and old smell as well. The Bathroom door in our hotel room did not close. The Tv did not work and the floor was very sticky and gross. Any time we had to wait for the elevator we would have to wait for not less than 5 min. On one occasion we were in a hurry so we used the stairs instead of the elevator and there was pee all in the stairwell and it smelled horrible.
Stayed 2 nights in May 2024

10/10 Excellent

Leroy K

Liked: Cleanliness, amenities
I
Stayed 1 night in May 2024

2/10 Terrible

Ashley

Travelled with partner
Disliked: Cleanliness, staff & service
Towels were dirty, bathrooms were dirty and the faucet water was broken . Ac wasn’t cooling at all
Stayed 1 night in May 2024

4/10 Poor

Austin

Disliked: Cleanliness, property conditions & facilities
We stayed here for one night, really didn’t look like the photos online. the floors were very dirty (made your feet black just from taking a few steps). the tv in the room also didn’t work, not really a big deal but still. the photos online are very misleading but if you’re in a bind and need somewhere cheap to stay go for it!
Stayed 1 night in May 2024
Response from Hasib on 13 May 2024
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again

10/10 Excellent

Camron

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to book a new reservation to extend your old one.
Stayed 2 nights in Apr 2024
Response from Hasib on 13 May 2024
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service.

2/10 Terrible

Derrick

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room I paid for, which was a jacuzzi room, jacuzzi was broken. The front desk wouldn't refund my money. I couldn't even get a discount. Thankfully Expedia stepped in and made it right. The front desk attendant was rude.
Stayed 1 night in Mar 2023
Response from Hasib on 13 May 2024
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again

6/10 Okay

charles

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Hasib on 29 Apr 2024
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service.

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I accidentally left my door open while at the pool and everything was exactly how i left it . Thankful for the wonderful staff and regulars who stay at Trident Inn. The suite rooms have view of a pond and trees.
Stayed 1 night in Apr 2024
Response from Hasib on 28 Apr 2024
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service.

2/10 Terrible

Camron

Stayed 3 nights in Apr 2024
Response from Hasib on 13 May 2024
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again

10/10 Excellent

Sharmar

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Hasib on 22 Apr 2024
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very nice
Stayed 1 night in Apr 2024
Response from Hasib on 22 Apr 2024
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service.

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hasib on 22 Apr 2024
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again

8/10 Good

PETER, South Orange

Liked: Staff & service
Everything worked as it should, and some amenities exceeded expectations; considering the vintage of the physical plant and price range for the rooms it is certainly one of the best in its class - across the country
Stayed 1 night in Apr 2024
Response from Hasib on 22 Apr 2024
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service.

4/10 Poor

Melody

Disliked: Cleanliness, property conditions & facilities
The room had an old cereal cup in there so I knew it wasn’t cleaned properly which bothered me .
Stayed 1 night in Apr 2024
Response from Hasib on 13 Apr 2024
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again

10/10 Excellent

Brittany

The staff is wonderful
Stayed 1 night in Apr 2024
Response from Hasib on 13 Apr 2024
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service.

4/10 Poor

Kevin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pictures online did not match anywhere close to the room we got. Very old, dirty and just plain run down. On a positive note the AC worked great
Stayed 3 nights in Apr 2024
Response from Hasib on 13 Apr 2024
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again

6/10 Okay

Abbigail

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
It was great for the price but everything was a little sketch.
Stayed 3 nights in Apr 2024
Response from Hasib on 13 Apr 2024
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again

4/10 Poor

Josh

Business traveller
Disliked: Cleanliness, property conditions & facilities
The bathroom smells of smoke, it’s absolutely disgusting. Only here for the night but $100 I could have stayed somewhere else that seemed less appealing but may have been cleaner.
Stayed 1 night in Apr 2024
Response from Hasib on 13 Apr 2024
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again

10/10 Excellent

Brittany

Liked: Cleanliness
Love this place
Stayed 1 night in Mar 2024
Response from Hasib on 6 Apr 2024
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service.

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great
Stayed 3 nights in Mar 2024
Response from Hasib on 28 Apr 2024
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service.

6/10 Okay

david

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs to be updated. Bathroom sink and tub were painted . Cracks and chips.
Stayed 2 nights in Mar 2024
Response from Hasib on 27 Mar 2024
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again

10/10 Excellent

Erica

The pool and Breakfast
Stayed 2 nights in Mar 2024
Response from Hasib on 27 Mar 2024
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service

2/10 Terrible

Brittany

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not feel clean, asked for clean sheets and towels after lunch and had to strip the bed and bring everything to the front desk myself. I should not have to do any of that when I’m paying for a room. Very disappointed with my stay overall. Place did not feel clean or nice.
Stayed 2 nights in Mar 2024
Response from Hasib on 27 Mar 2024
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again

10/10 Excellent

Philippe, New Jersey

Liked: Cleanliness, amenities, property conditions & facilities
I stayed 4 night but they never came to offer room maintenance. I didn't understand .
Stayed 2 nights in Mar 2024
Response from Hasib on 27 Mar 2024
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service

2/10 Terrible

Katie

Stayed 1 night in Mar 2024
Response from Hasib on 6 Apr 2024
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again

6/10 Okay

LaRonda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hasib on 27 Mar 2024
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service

10/10 Excellent

Brittany

Liked: Property conditions & facilities
Good people running hotel
Stayed 1 night in Feb 2024
Response from Hasib on 27 Mar 2024
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service

10/10 Excellent

Laurel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!
Stayed 1 night in Feb 2024
Response from Hasib on 27 Mar 2024
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and mean
Cockroaches,dirt, broken taps, dirty towels The worst place ever We cleaned our room so it was better than when we checked in and we are still waiting for our deposit! Stay was finished on the 17th February Main manager was extremely mean and angry
Stayed 3 nights in Feb 2024
Response from Hasib on 27 Mar 2024
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hasib on 27 Mar 2024
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service

4/10 Poor

Tenda

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is outdated. It's convenient for the cheap price. However, the rooms don't have a microwave. And you have to ask the front desk for an iron. No ironing board included.
Stayed 2 nights in Feb 2024
Response from Hasib on 27 Mar 2024
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all really nice it had a jacuzzi also !
Stayed 1 night in Feb 2024
Response from Hasib on 27 Mar 2024
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service

10/10 Excellent

EDWIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to I 10 and convenient location for me.
Stayed 5 nights in Feb 2024
Response from Hasib on 27 Mar 2024
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service

2/10 Terrible

Candace

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
I ended up leaving the property and not staying!! Stood at the counter for 30 minutes with not staff to be found…called multiple times no answer.. when I left the police were in the parking lot hotel lobby was smelly and dirty!!
Stayed 2 nights in Jan 2024
Response from Hasib on 27 Mar 2024
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again

10/10 Excellent

Brittany

Liked: Staff & service
The staff was always so nice
Stayed 6 nights in Jan 2024
Response from Hasib on 27 Mar 2024
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service

6/10 Okay

Verified traveller

Liked: Cleanliness
smells fresh
my only issue is the beds are very small! It claims to be queen but it is def a full size... my first assigned room was extremely small BUT the associate was very pleasant about getting me a more suitable room.
Stayed 1 night in Dec 2023
Response from Hasib on 27 Mar 2024
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service

10/10 Excellent

Blake

Stayed 1 night in Nov 2023
Response from Hasib on 27 Mar 2024
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a great stay, easy and convenient.
Stayed 2 nights in Nov 2023
Response from Hasib on 27 Mar 2024
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service

2/10 Terrible

Blake

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unclean, nothing like the pictures on the website, smells
Stayed 2 nights in Nov 2023
Response from Hasib on 27 Mar 2024
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again

2/10 Terrible

DAVID

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I liked nothing about the property, it was very dirty, smelled like cigarette smoke, the room, the bed had cigarette burns, everything was sticky, the area around the hotel is decent, last time I try to go cheap, but it had good reviews,? I absolutely don’t know where they were from? I didn’t even stay. I checked in and checked out 20 minutes later lost my money, but didn’t care because I absolutely was not staying there.
Stayed 1 night in Nov 2023
Response from Hasib on 27 Mar 2024
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in the workers at the front desk were not friendly at all. After finding our reservation they made snarky comments regarding a deposit. Once check in was completed we went up to our room. The door to our room was open and there was a man in it “working” on the door. We didn’t feel safe at this point. We went back down stairs to inform the front desk and request a refund. They knew nothing of this man being up there. After some conversation the man called someone and told us this was his maintenance man. The hotel was nasty with a bad odor throughout. When I requested the refund again they told me they could do nothing with a refund and I would have to contact my booking agency. I did, still couldn’t get a refund. All this transpired, from booking online to leaving the property, within a matter of 30 minutes or less.
Stayed 1 night in Nov 2023
Response from Hasib on 27 Mar 2024
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again

2/10 Terrible

Aniya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unclean! Staff is very unprofessional. Prostitution hotel
Stayed 1 night in Nov 2023
Response from Hasib on 20 Nov 2023
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

4/10 Poor

Janna

Travelled with family
Disliked: Property conditions & facilities
Horrible hotel
It was a very nasty hotel the compliment tree breakfast that was supposed to be between six and nine we went there at 7:30 and there was two bald eggs two slices of bread, a half a gallon of milk, and some very burnt coffee. The rooms smelled very bad. The toilet would not flush half the time the TV was hanging off the wall.
Stayed 1 night in Nov 2023
Response from Hasib on 20 Nov 2023
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Hasib on 25 Nov 2023
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

2/10 Terrible

Christina

Stayed 2 nights in Oct 2023
Response from Hasib on 6 Nov 2023
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service.

4/10 Poor

Denise

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It's time for a upgrade need renovation
Stayed 1 night in Oct 2023
Response from Hasib on 6 Nov 2023
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service.

2/10 Terrible

Reinier

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor cleaning
Stayed 1 night in Oct 2023
Response from Hasib on 29 Oct 2023
Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for any inconvenience you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

4/10 Poor

Marsha

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Hasib on 29 Oct 2023
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service.

4/10 Poor

Brandon

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hasib on 29 Oct 2023
Thank you for choosing Trident Inn & Suites. We value your feedback and promise you to give our best service.