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Reviews of Motel 6 Barstow, CA – I15 and Lenwood Road

2 out of 5
Motel 6 Barstow, CA – I15 and Lenwood Road
2551 Commerce Pkwy, Barstow, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 444 out of 1007 reviews" "
Rating 8 - Good. 324 out of 1007 reviews" "
Rating 6 - Okay. 120 out of 1007 reviews" "
Rating 4 - Poor. 59 out of 1007 reviews" "
Rating 2 - Terrible. 60 out of 1007 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Very noisy, no sound insulation, made sleep difficult
Stayed 1 night in Apr 2024

8/10 Good

Jeffrey, Stratford

Liked: Cleanliness, staff & service, property conditions & facilities
Best budget hotel I have ever experienced
Stayed 1 night in Apr 2024

10/10 Excellent

Hazel

Stayed 1 night in Apr 2024

10/10 Excellent

Lorenzo

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Hazel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Apr 2024

10/10 Excellent

Hazel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay at motel 6 Barstow , will definitely be my family’s vacation go to
Stayed 1 night in Apr 2024

10/10 Excellent

Jamal

Stayed 1 night in Apr 2024

4/10 Poor

Julia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible room, not well kept as other motel 6 . Looks good from the outside. It is the worst hotel 6 I stayed. I do not recommend this hotel. Location is not convenient either.
Stayed 1 night in Apr 2024

10/10 Excellent

Batina

Liked: Cleanliness, staff & service, property conditions & facilities
I will start again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Batina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay again
Stayed 2 nights in Apr 2024

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was conveniently located right off of the I15. The room was immaculate. The staff were friendly and helpful.
Stayed 4 nights in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Dolores, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

6/10 Okay

John, Chino

Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 Okay

Torri, Sandy

Travelled with family and small children
Liked: Cleanliness, staff & service
Pros: clean room, spacious bathroom and tub/shower, nice pool Cons: uncomfortable beds, no shampoo/lotion, needs have a metal base that makes a terrible noise every time it’s bumped. Overall a nice place to stay for a quick visit.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Torri, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.Natalie #Team6

8/10 Good

Stephanie

Travelled with family
Liked: Amenities
Ok
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Stephanie, Thank you for positively rating your stay!Natalie #Team6

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a person staying above me who was pacing up and down my until 4am causing loud noises in my room. Slept about 2 hours all up.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Joshua,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

10/10 Excellent

Rex, Pinedale

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is really clean
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Rex,Thank you for the excellent rating!! Maz K.#Team6

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2024

10/10 Excellent

Sherell

Stayed 1 night in Apr 2024

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice rooms.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Nikita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid Good Stay. Relatively clean, Fast check In, good parking, comfy bed. I do t found any soap or shampoo but for the price I feel it’s ok that they slip that
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Talishah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2024
Response from Nancy Y. on 17 Apr 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

4/10 Poor

Greg

Liked: Cleanliness
Disliked: Staff & service
The check in clerk was busy talking to his friend . I asked for a room downstairs and he kind of blew me off. I know the motel was not full as the parking lot was fairly empty at 6 pm
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Carma

Stayed 1 night in Mar 2024

6/10 Okay

Melinda

Liked: Cleanliness, staff & service
I had no hot water to shower in the morning.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Good

Georgia

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cold floors!!
Stayed 1 night in Mar 2024
Response from Nancy Y. on 17 Apr 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Nancy,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Wanda

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Thing special to talk about. No kleenx or shampoo.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi WandaThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

6/10 Okay

Heidi

Disliked: Staff & service
Location is very close to freeways, and food options.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hi Heidi, Thanks for your review, we really appreciate the support.Natalie #Team6

8/10 Good

Viviana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Every thing overall
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

8/10 Good

Leticia

Travelled with partner
I've stayed twice at this same hotel in a one week's time and both times I had a good night's sleep. The bed linens are clean and the staff is helpful and courteous.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hi Leticia, We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Natalie #Team6

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very friendly and hospital.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.Natalie #Team6

4/10 Poor

Danylo

Stayed 1 night in Mar 2024

6/10 Okay

Raleigh

Stayed 1 night in Feb 2024
Response from Brand Experience Team on 4 Apr 2024
Hi Raleigh, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

6/10 Okay

Ray

Travelled with partner
Disliked: Staff & service, amenities
The room was just OK. No fan in the bathroom. No hair dryer. No ice machine on the property. Bring ear plugs because the rooms a noisy.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hi Ray, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team

10/10 Excellent

JENNIFER, Johnson City

Stayed 1 night in Mar 2024

8/10 Good

David

Stayed 2 nights in Mar 2024

8/10 Good

Agustín

Stayed 2 nights in Mar 2024

10/10 Excellent

Alejandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roxanna’s was very nice and very helpful
Stayed 1 night in Mar 2024
Response from General Manager on 9 Apr 2024
Thank You for staying at Motel 6 Lenwood Barstow, Ca. Please stop by on your next visit

6/10 Okay

christine

Liked: Cleanliness, staff & service
For a quick sleep beside the highway it served it purpose :)
Stayed 1 night in Mar 2024
Response from General Manager on 9 Apr 2024
Thank You for staying at Motel 6 Lenwood Barstow, Ca

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that everyone was responsible and respectful
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Oscar, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

8/10 Good

Leticia

Travelled with partner
The property was reasonably priced. It was mostly clean, except the floor was dirty and after our showers we had to clean our feet with moist towels before we got in bed. The rest of the night we wore socks or our shoes if we were getting out of bed. We just stayed one night before reaching our destination. It is very bare bones. Don't expect any extras of any kind other than clean towels, paper cups and an ice bucket. Micro and fridge and two tiny bars of soap for washing. Sinks are clean and so was bath and toilet. Again, the price is reasonable.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Leticia, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Elisabeth, North Chesterfield

Stayed 1 night in Mar 2024

8/10 Good

Marjorie, edmond

Stayed 1 night in Mar 2024

10/10 Excellent

Basil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We are experienced travelers and would stay here again.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Marie

Travelled with partner
Liked: Staff & service, property conditions & facilities
This motel 6 is fine for a night or two. It looks like a fairly new building and it's in good shape. It's not fancy, but the price is right. There are quite a few dining options very close bye.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Meg

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room is very clean and bed extremely comfortable. The location of the property is very convenient in regards to the freeway and many options for restaurants close by.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

DANIEL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to the fact that it was quit and how friendly the staff is
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 Terrible

Walaaeldin

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i stayed in 40 hotels all around the world in the last 10 years, this is the worst hotel to stay ever; when i arrived , i already paid my reservation and my booking was comfirmed, they refused to give me the keys till 7 pm till they solve their problem with expedia, i asked the lady in reception that i need to go to rest room with my kids, she refused and said i cant do anything till expedia solve their problem, at 7 pm, she gave me the keys, when i entered the room, the floor was so dirty and sticky, ao my wife cleaned the floor with one of their small towels, and i have a pic for the towel after cleaning, it is black!!, the sink was leaking, i requested the room cleaning on daily basis, they said we only clean each 3 days and as my booking was 4 nights, so the room was cleaned only 1 time, there was 4 very thin pillow for 4 persons, i asked for extra pillow, no extra pillow, the lock for the restroom was not working, this was a horrible experience
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Traveler,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Maz K.#Team6

2/10 Terrible

Cherei

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Well I don't really want to complain it was just one night but I called the front desk to ask for an extra pillow and they told me they didn't have any mind you there was three very small pillows on a king size bed another thing the sheet had some yellowish colored spots on it. The bed was a very old spring mattress that was hard as a rock. I'm not expecting the best for what i paid but this place could really use some updating. Even if its just some beds and a few extra pillows.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Cherei,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6