"Like all out stay in this hotel was disappointed. The parking was payd-20lv.per day without free places even if we pay. The room they gave us didn’t corresponded with this I booked. After my complaint the next day they give us the room we wanted. The food was very bad, inside the restaurant without air condition, the swimming pool with dirty water. As all I can say our holiday was destroyed!!! Even when we left the hotel nobody say even one goodbye or Thanks for your visit or welcome, like we...
"Everybody was very friendly (manager was very often at the reception and helped the guests). Our room was nearby the second pool - nothing fancy but a lot of space incl. a veranda - everything was clean (daily cleaning).
The food was very good and varied - even for my vegatarian daughter - the dishes and cutlery were sometimes a little bit dirty (you could see, that they were handling a lot of guests).
2 Pools, public beach (with possibility to rent umbrellas und beds) was right outside the...
"The location is perfect, the grounds are beautifully landscaped. The food is great and the staff is friendly. The cleaning crew could be more attentive to details, for example wash the cups that have been used and make sure there is a vanity kit in the bathroom. Overall, a great experience!"
"This hotel was top class.
The whole hotel was immaculately clean. The staff were friendly and helpful.
The food was delicious and always freshly prepared.
It had a lovely swimming pool, but was also situated close to a beautiful beach."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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Bring the children to Action Aquapark and have a fun-filled day at this theme park in Sunny Beach. While you're in the area, stroll along the beautiful beaches.
Bring your family to Luna Park and enjoy the excitement of this theme park in Sunny Beach. While you're in the area, stroll along the beautiful beaches.
"First night terrible rooms one with no bed sheets no towels. Mold all over . Parking far away ( I am handicapped)nobody spoke English that night . The all inclusive a bad joke . The restaurant dirty . Food cold . The food was worse than the one distributed for homeless people.Garbage everywhere. "
AluaSoul Sunny Beach - All Inclusive – Adults Only - NEW OPENING
8/10 Good
"The property was well-maintained, and the rooms were in good condition. Housekeeping services were reliable, with staff attending daily.
The food at the main restaurant was satisfactory. In addition, the property features two specialty restaurants offering Bulgarian and Asian cuisine. These require advance reservations; however, when we attempted to book, no availability was offered until after our departure. It would be beneficial for guests to be informed of this requirement in advance, allowing reservations to be made prior to arrival.
Beverages were readily available throughout the day, with a good variety on offer, although the quality of the coffee could be improved.
The staff were attentive and helpful, and the main restaurant was well-managed, with team members efficiently maintaining cleanliness and order."
"The owner was very arrogant, there was a spider’s nest in the room, we left there covered in bites, internet didn’t work for a second in nine days, the location is on the top of a hill, unpaved full of potholes and very dusty, very far from the beach…
I don’t recommend it in any circumstances!!!"
"Super miejsce. Pyszne jedzenie,.czysty wygodny pokój. Jednak są dwa minusy. Śliska nawierzchnia koło basenu oraz to,że nie można samemu robić sobie kawy ani nalewać innych napoi. Kolejki w porach posiłkow do napojów."
"Very handy all inclusive hotel just across the road from the beach. Helpful staff. Buffet spread is varied, not brilliant but all inclusives never are. Pool good temperature & the bar staff are generous with drink pouring! Small tvs but international channels. AC works brilliantly. Only downside of room was only one plug point that worked in mine at the desk. The only other one behind the bed was broken. Was allowed to pay for later checkout which helped with enjoying facilities more before late night flight! "
