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Reviews of Kedaton Hotel

3 out of 5
Kedaton Hotel
Jl. Suniaraja No. 14, Bandung, West Java

Reviews

6.6
Rating 10 - Excellent. 0 out of 16 reviews" "
Rating 8 - Good. 8 out of 16 reviews" "
Rating 6 - Okay. 6 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Baha, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The executive rooms bed are due for replacement because of bowing....not suitable for sleeping. Upon checking most of the executive room bed on request for room change had also facing the same bowing problem. Room 418 key always malfunction and the customer had to go up and down to the front desk for replacement and yet the problem still persist. The room key need replacement.
Stayed 3 nights in Oct 2018

8/10 Good

Darma

Liked: Staff & service, room comfort
Pleasant stay at Kedaton Hotel
The facility at this hotel is quite good, which is the pool and gym. Breakfast is okay. Room is also okay, for an old hotel like Kedaton.
Stayed 1 night in Oct 2018
Response from Rizal (ecommerce) on 17 Oct 2018
Thanks for your time to write review in here,thanks to choose our hotel for your stay..hope you back soon..

8/10 Good

GOVENDA RAJU, USJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is clean and the staff are friendly and helpful.
Stayed 4 nights in May 2018
Response from Rizal on 30 Jul 2018
Thanks for your review,hope you comeback soon..Thanks you

8/10 Good

Linda

Liked: Staff & service
Hotel is situated in a good location. Although noisy because it's by the main road. But easily accessible to all areas, either walk or taxi easily found. Internet/Network is really really bad. Weekends are worse, when there are slightly more guests in the hotel. Hotel Staffs are great, very polite, and tried to help in any ways.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD AND REFERRED, JUST EAT MORN MORE MENU MORE, SUPPLY WATER REFILLS.
Stayed 1 night in Sep 2019

6/10 Okay

Lammert

Liked: Staff & service
Enigszins verouderd hotel
Verouderd hotel, vergeleken met 10 jr terug is er niet veel veranderd. In het weekend kan het druk zijn met Indonesische gezinnen uit met name Jakarta. Deze kunnen aardig rumoerig zijn, en van de te kleine ontbijtzaal weten ze een slachtveld te maken. Mocht je in de buurt van Jln Braga willen verblijven en niet al te veel eisen hebben dan kun je er bvveendam voordelig verblijf hebben.
Stayed 3 nights in Jun 2019

2/10 Terrible

Balu

Disliked: Staff & service
Poor Service and management of Hotel
The worse hotel i ever stayed. I booked 3 room for 2 night on 6 jun 2017 until 8 jun 2017. Complaints are: 1. No wifi service from 6 jun until 7 jun. Hotel try repair after complaint. 2. No breakfast are served at 7 am. Suppose they should provide buffet breakfast start from 6 am to 10 am. No lay out buffet breakfast. Reason given by hotel staff, there are few customer only for that day. 3. No free shuttle to airport. The hotel included with free shuttle in the package. But when asking for free shuttle, the reception give reason that the driver not well and ask customer arrange in their own. Even thought i remind hotel reception 3 times, a day before check out. And they didn't give alternative solution for that. 4. Television in the room not functioning very well. Room key malfunction, have to insert paper to switch on the room electricity.No creamer for room tea/coffee. and sugar only 1 packet. 5. I try to manage get the manager, marketing manager, supervisor, chief of the restaurant and complaint to them directly. Unfortunately they ignore my complaint and don't want to listen to me. 6. I also manage to meet the hotel owner and complaint to him, but no respond from him because he seems like very very very rich man with personal body guard, and he don't want to listen my complaint, and walk away. 7. I strongly recommend don't stay in this hotel otherwise there is no hotel in the bandung city.
Stayed 2 nights in Jun 2017
Warm greetings for you as a family. Thank you for choosing our hotel before .. we just want to express our request as big as the inconvenience while in our hotel.kami also have given some solution for problem you face yesterday. If indeed our solution to you Still less satisfactory we apologize once again. At least you can accept our apology. Thank you very much hope this incident does not repeat its fore.

8/10 Good

Lusi

Liked: Cleanliness, staff & service, property conditions & facilities
Suara dan keributan dari jalanan dan lingkungan sekitar agak mengganggu
Stayed 1 night in May 2017
Terima kasih telah menginap di hotel kami..terima kasih juga atas penilaian nya,,semoga kedepan kita bisa memperbaiki kekurangan yang tejadi saat anda menginap kemarin.. terima kasih Rizal

8/10 Good

schanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Nyaman & Memuaskan
menyenangkan dan cukup puas...fasilitas ok, sayangnya request double bed, dapatnya 2 single bed... :( overall...ok banget..sarapannya juga memuaskaaann... Nuhun pisan Kedaton Hotel...

6/10 Okay

Markus, München

Disliked: Cleanliness, property conditions & facilities
Buchung hat nicht geklappt
Zentrale Lage, schlechter Service. Leider hat die Buchung mit Hotels.com nicht funktioniert. Wir kamen am Abend an und dem Hotel lag keine Buchung vor. Trotz Vorlage der Buchungsbestätigung mussten wir das Hotelzimmer nochmals bezahlen. Klärung vor Ort war nicht möglich.

6/10 Okay

far'an, mataram

Liked: Property conditions & facilities
Kedaton adalah hotel yang strategis
Kami menginap selama 2 hari dan cukup nyaman menginap karena lokasi yang strategis sehingga memudahkan menuju area-area yang menjadi landmark kota bandung.

6/10 Okay

HEECHEONG, 안양

Liked: Cleanliness
Disliked: Room comfort
설치는 밤
대체로 만족한 편이었으나 밤에 외부소음이 잠을 설칠정도로 심하여 방을 바꾸어 줄것을 요청했지만 호텔의 다른 쪽은 수시로 기차가 지나가는 곳으로 소음이 심하다하여 방 교환을 포기하였음.

6/10 Okay

fuwakoro, TOKYO

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
バンドンの駅から徒歩約15分です
外観や室内がちょっと日本風の造りですが特に日本語が通じたり日本食があったりする訳ではありません。 ホテル周辺は一方通行が多く目的地へタクシーなどで移動する場合はちょっと遠回りになってしまいます。 室内のエアコンが全然効かず窓を開けたまま寝ました。

8/10 Good

evi, BANDUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MENGINAP SAAT KUNJUNGAN PENUH.
Menginap di saat KUNJUNGAN PENUH MENJELANG 17AGUSTUS, namun mendapatkan pelayanan yg cukup memuaskan, mengingat harga yg sesuai budget dan hotel tsb merupakan bng lama yg masih terawat. OVERALL SICH ok

8/10 Good

Lie, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
menginap bersama keluarga di kedaton hotel
Senang menginap di kedaton hotel.semuanya bagus.Hanya menu makanan kurang variatif dan biasa saja.

6/10 Okay

Rusi, bekasi

Disliked: Staff & service
Lumayan lah....