Title: Hotel & terme Bagni di Lucca Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6025849&destination=Bagni+di+Lucca%2C+Tuscany%2C+Italy&selected=29305744&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel & terme Bagni di Lucca Travelers find their perfect balance at this Bagni di Lucca retreat, starting each day with a breakfast buffet before relaxing poolside or garden strolling ## Photo gallery for Hotel & terme Bagni di Lucca ![Body treatments, facials - Hotel & terme Bagni di Lucca (Bagni di Lucca)](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/cdbed9f1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Balcony - Hotel & terme Bagni di Lucca (Bagni di Lucca)](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/1b1c9bbc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel & terme Bagni di Lucca (Bagni di Lucca)](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/c5caf4a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel & terme Bagni di Lucca (Bagni di Lucca)](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/81296d8b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double Room | Minibar, in-room safe, desk, blackout curtains - Hotel & terme Bagni di Lucca (Bagni di Lucca)](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/ae39e0db.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel & Terme Bagni Lucca, in the heart of town, offers breakfast with garden views from the terrace. Unwind at the pool or with spa treatments. Rooms include WiFi, and staff provide concierge services and luggage storage. ## Reviews 7.8 Good ## Popular amenities - Pool - Breakfast included - Spa - Pet-friendly - Parking included - Free Wi-Fi ## Room options ### Check availability for these dates Tonight [Mar 30 - Mar 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 31 - Apr 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Comfort Double Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/4ce51102.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room - 215 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Comfort Twin Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/740a2fef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin Room - 215 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Superior Double Room ![Superior Double Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/f3782d4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.0 Very good 1 review - 215 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Comfort Triple Room ![Comfort Triple Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/3222eb25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Triple Room - 269 sq ft - Sleeps 3 - 3 Single Beds OR 1 Queen Bed and 1 Single Bed ### View all photos for Comfort Single Room ![Comfort Single Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/3330127b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Single Room - 151 sq ft - Sleeps 1 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBagni-Di-Lucca-Hotels-Hotel-Terme-Bagni-Di-Lucca.h29305744.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBagni-Di-Lucca-Hotels-Hotel-Terme-Bagni-Di-Lucca.h29305744.Hotel-Information) ## About the area Bagni di Lucca is home to Hotel & terme Bagni di Lucca. The area's natural beauty can be seen at Orrido di Botri Nature Reserve and Oak Tree of Pinocchio, while Teatrino di Vetriano and Chestnut Museum are cultural highlights. Parco Levigliese and Parco Avventura Sospeso nel Verde are also worth visiting. [Visit our Bagni di Lucca travel guide](https://www.expedia.co.uk/Bagni-Di-Lucca.dx6025849) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C44.01066%2C10.58091&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ceUlpJtJvvC0qgWQk37HbOtEhKg=) Via del Paretaio 1, Bagni di Lucca, LU, 55022 ### What's nearby - ![Viareggio beach with colorful umbrellas.Tuscany, Italy.](https://images.trvl-media.com/place/6163198/ec82543a-5d75-4683-a7e7-e0100233a8ce.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Viareggio Beach 54 min drive \- 30.2 miles - ![Leaning Tower](https://images.trvl-media.com/place/6270669/4dd5e248-61d2-47af-bbcc-897ec7a1ef4c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Leaning Tower 57 min drive \- 31.7 miles - Bagni di Lucca Thermal Spa 5 min walk \- 0.3 miles - Casino' delle Terme 16 min walk \- 0.9 miles - Cisanello Hospital 60 min drive \- 30.4 miles ### Getting around - Bagni di Lucca Station 8 min drive - Pisa (PSA-Galileo Galilei) 73 min drive ### Restaurants - Bar Serra 5 min drive - Bar Bargiglio 8 min drive - La Ninfa 11 min walk - Blu Matisse 8 min drive - Osteria I Macelli 10 min drive ## About this property ### Hotel & terme Bagni di Lucca Upscale hotel You can look forward to a free breakfast buffet, a terrace and a garden at Hotel & terme Bagni di Lucca. Treat yourself to a body treatment or a facial at the on-site spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also find perks such as: - Swimming pool, along with sunloungers - Free self-parking - Luggage storage, tour/ticket information and a lift - A front desk safe, concierge services and smoke-free property Room features All guest rooms at Hotel & terme Bagni di Lucca offer thoughtful touches, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes. Extra amenities include: - Bathrooms with showers and bidets - Free infant beds, heating and daily housekeeping ## Similar properties ![Outdoor spa tub](https://images.trvl-media.com/lodging/2000000/1320000/1315000/1314974/d0c7e635.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hotel Regina Bagni di Lucca - Pool - Hot tub - Breakfast included - Pet-friendly 8.4 Very good 102 reviews £78 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=1314974&PinnedHotelID=1314974&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/97000000/96450000/96441400/96441306/c623c14d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Borgo Giusto Tuscany Borgo a Mozzano - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 21 reviews £76 includes taxes & fees 29 Apr - 30 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-29&endDate=2026-04-30&selected=96441306&PinnedHotelID=96441306&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, River View | Terrace/patio](https://images.trvl-media.com/lodging/107000000/106540000/106536900/106536816/7a127ccc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Ninfa Hotel Bagni di Lucca - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 10 Exceptional 22 reviews £95 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=106536816&PinnedHotelID=106536816&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/16000000/15390000/15383200/15383143/a1fb25d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ristorante Milano Borgo a Mozzano - Hot tub - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 33 reviews £68 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=15383143&PinnedHotelID=15383143&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/20000000/19130000/19120800/19120777/7bfdcef4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Agriturismo Pian di Fiume Bagni di Lucca - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.6 Exceptional 18 reviews £94 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=19120777&PinnedHotelID=19120777&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, Mediterranean cuisine](https://images.trvl-media.com/lodging/2000000/1070000/1064100/1064090/18277b48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Renaissance Tuscany Il Ciocco Resort & Spa Barga - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 158 reviews £180 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=1064090&PinnedHotelID=1064090&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, an infinity pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2530000/2523600/2523531/48388ae5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hambros Il Parco Capannori - Pool - Hot tub - Breakfast included - Pet-friendly 9.0 Wonderful 118 reviews £111 includes taxes & fees 9 Apr - 10 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=2523531&PinnedHotelID=2523531&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/34000000/33360000/33355700/33355691/9b498c46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B La Margine con area benessere Bagni di Lucca - Breakfast included - Spa - Pet-friendly - Parking included 9.8 Exceptional 6 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=33355691&PinnedHotelID=33355691&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/36000000/35290000/35282800/35282793/6027611e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Il Ciocco Hotels Barga - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 66 reviews £59 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=35282793&PinnedHotelID=35282793&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1280000/1271400/1271400/121eb485.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Relais del Lago Capannori - Pool - Hot tub - Spa - Pet-friendly 9.6 Exceptional 129 reviews £81 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=1271400&PinnedHotelID=1271400&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=29305744,1314974,96441306,106536816,15383143) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily 7:30 AM to 9:30 AM - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Full-service spa - Pool ### Family friendly - In-room cot - Laundry facilities - Snack bar/deli ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - Facials - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Grab bar near toilet - Lift - Low-height counter and sink - Raised toilet seat - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Bidet - Dressing gowns - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - TV ### Food and drink - Minibar ### More - Air conditioning - Desk - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 8 PM Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions The front desk is open daily from 8 AM - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of EUR 15.00 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Pet fee: EUR 15.00 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Hotel terme Bagni di Lucca terme Bagni di Lucca Hotel & Terme Bagni Di Lucca Province Of Lucca & Terme Bagni Di Lucca Hotel & terme Bagni di Lucca Hotel Hotel & terme Bagni di Lucca Bagni di Lucca Hotel & terme Bagni di Lucca Hotel Bagni di Lucca ## Frequently asked questions ### Does Hotel & terme Bagni di Lucca have a pool? ### Is Hotel & terme Bagni di Lucca pet-friendly? ### How much is parking at Hotel & terme Bagni di Lucca? ### What time is check-in at Hotel & terme Bagni di Lucca? ### What time is check-out at Hotel & terme Bagni di Lucca? ### Where is Hotel & terme Bagni di Lucca located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel & terme Bagni di Lucca Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.2 Location ### 8.0 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 20 8 - Good 8 6 - Okay 2 4 - Poor 2 2 - Terrible 6 ## Reviews Verified ### 10/10 Excellent #### Giacomo 8 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Peaceful and warm stay in Bagni di Lucca Italy! Lovely hotel with excellent service. Elena who greeted us upon arrival was absolutely lovely and professional, friendly and welcome! She greeted us warmly upon arrival and facilitated a smooth check in. She ensured that breakfast was to our liking and was most informative and helpful throughout the stay. The property is very quiet and peaceful. ##### Giacomo Stayed 2 nights in Jun 2024 Verified ### 2/10 Terrible #### Stephen 7 Jun 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rather sad and poorly run I was very disappointed by the hotel. The best part was the warm water in the pool. It is very poor value. Specifically, the room was noisy from a water filtration system overhead. I complained and the noise was stopped but so was all the water to my room. Fortunately, I’d already showered, but still had no water for sink or toilet until after breakfast. Talking of which, that consisted of three seriously under-baked croissants and a glass of orange juice. Extremely poor choice of food. No food was available in the evening and the hotel is at the top of a steep hill at least 25 minutes walk away from another place to eat. Sadly, the owners seem to have given up on trying to run the place professionally. Other places nearby are closed. Best feature was the view of the valley. This hotel was easily the worst value of my trip. ![](https://a.travel-assets.com/ugc/hotel-reviews/2977F69BFF0FD3805152EBB3B93609375566930E1717700347568.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/641533844FA4DC92A140225CAE937771C034AE541717700349561.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D18A3251F76D0530358B0266304753390A03DFF61717700351604.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2977F69BFF0FD3805152EBB3B93609375566930E1717739265553.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stephen Stayed 1 night in May 2024 Verified ### 2/10 Terrible #### Gail 16 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort We didn’t stay as it was disgracefully dirty and the owners didn’t care. Told us we hadn’t paid for a room with a view when we complained about looking out at brick wall and scaffolding. Said we could move rooms for additional €75 per night but this room was as bad as the first one. Advertised spa didn’t exist, Refused to refund us ![Dead bugs](https://a.travel-assets.com/ugc/hotel-reviews/c137777f-a217-4ce1-bb2a-e97b57c18a9e-1750076638845.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Filthy curtains ](https://a.travel-assets.com/ugc/hotel-reviews/9f97a2ca-4c00-4c42-9254-31ff5e63adc9-1750076642518.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Grubby feidge](https://a.travel-assets.com/ugc/hotel-reviews/f534dae4-4c76-4794-8bca-b0b206ada57d-1750076621179.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dust and dirt under the bed](https://a.travel-assets.com/ugc/hotel-reviews/c39dbe03-4375-46ac-b3eb-3bac139b2de7-1750076597407.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gail Stayed 2 nights in May 2025 Verified ### 2/10 Terrible #### Stephen 7 Jun 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I would not stay here again It was noisy, the water was turned off, breakfast was poor. Not a good experience. ![](https://a.travel-assets.com/ugc/hotel-reviews/2977F69BFF0FD3805152EBB3B93609375566930E1717700347568.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/641533844FA4DC92A140225CAE937771C034AE541717700349561.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D18A3251F76D0530358B0266304753390A03DFF61717700351604.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2977F69BFF0FD3805152EBB3B93609375566930E1717739265553.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stephen Stayed 1 night in May 2024 Verified ### 2/10 Terrible #### Susan 9 Jun 2024 Disliked: Staff & service, property conditions & facilities We made very bad experience here. I mistakenly booked our accommodation one night late and had to book this place in a hurry. We booked it via Expedia and paid 165€ for one night. I called them in advance to check if the booking went through. Even if on the internet it says they speak English, the very rude lady on the phone didn’t made any effort to talk to me because I spoke just English. Than we arrived. The lady at the reception made us feel so unwelcome. If you don’t like your job just change it. We booked a room for two adults and a child. But they didn’t had any baby bed, and the baby couldn’t sleep between us because we got two single beds. I don’t understand why I could book the room if there was no possibility for the kid to sleep. We agreed anyways to stay. At 20:30, one hour later we realised the Airconditioning leaked water and it was dropping very quickly and made very loud noise. We told her and she just said she cannot do anything for us. She also said the reception is closed since 8pm, but the on sheep of paper it said 9:30pm. So she left a pregnant woman with a one year old kid like this and just said reception is closed and she cannot do anything. I couldn’t sleep until 2am, because even if we turned off the Airconditioning it was making every 30min very loud noise or the dog was barking so loud outside. All in all a very bad experience. No Problem management from the receptionist, which was so unfriendly. One point because she gave us a bottle of milk. ##### Susan Stayed 1 night in Jun 2024 Verified ### 6/10 Okay #### Martellotto 18 Aug 2025 Disliked: Staff & service, room comfort #### Tanto da migliorare Abbiamo trascorso in questo hotel 7 giorni, camere e hotel pulite, non moderne ma vivibili! La pecca più grande è la gestione, nessun e dico nessun tipo di servizio, ne di accoglienza né di bar né di cena. Abbiamo avuto solo la colazione non abbondante ma se si andava presto qualche cosa so trovava. Per il resto il nulla cosmico, la cena non si poteva avere (non avevano il cuoco) la piscina di acqua termale( unica cosa bella) aperta dalle 10 alle 18 idromassaggio che non funziona......abbiamo chiesto e il motivo era che.....se lo accendevano non si spegneva più🤔 nessuno servizio di spa, massaggi,ecc In teoria ci sarebbe stato un bar ma era perennemente chiuso. Il frigo bar in camera c'era.....vuoto ma c'era😅 considerando il fatto che si trova in collina a circa 500m dal borgo più vicino anche solo per un caffe, una birra o un qualunque genere alimentare eri costretto a prendere la macchina ... Unica nota positiva è Antonio ( il ragazzo che si occupa un po' di tutto) e la ragazza delle pulizie gentilissimi entrambi ##### Martellotto Stayed 7 nights in Aug 2025 Verified ### 4/10 Poor #### Daniele 15 Jul 2025 Disliked: Staff & service Hotel in posizione poco pratica per viaggi di lavoro , ed in stile un po' retrò. Servizi pressoché inesistenti è stato impossibile aprire la finestra per il troppo rumore di macchinari esterni ##### Daniele Stayed 1 night in Jul 2025 Verified ### 8/10 Good #### Simona 30 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Stanza e letto comodi , staff disponibile e gentile, ##### Simona Stayed 1 night in Jun 2025 Verified ### 8/10 Good #### Verified traveller 1 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bom hotel para relaxar,ótimo atendimento,local muito bonito ##### Verified traveller Stayed 1 night in Aug 2023 Verified ### 10/10 Excellent #### Anne Marie 8 Jul 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Une bien belle adresse séjourner à cet hotel est toujours une belle parenthèse : quiétude (loin de tout), une petite piscine d'eau thermale très agréable, chambre confortable avec belle vue, bon pdj, personnel agréable... Nous y venons depuis des années et continuerons de revenir ##### Anne Marie Stayed 1 night in Jul 2023 Verified ### 2/10 Terrible #### laurent 19 Jul 2022 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities #### décevant Une déception !! Nous sommes déjà allés deux fois dans cet hôtel avant le Covid. Nous aimions cet hôtel pour les termes, le calme et l’hospitalité. Nous venons juste de passer trois nuits dans cet établissement, et je ne voulais pas croire les avis négatifs que j’avais lus. Effectivement ce n’est pas l’hôtel que nous avions connu: -nous avions réservé une chambre supérieure (160 euros la nuit) comme indiqué sur le site, et lorsque nous sommes arrivés, l’hôtel nous a donné une chambre simple (normal), et nous avons dû insister pour avoir la chambre que nous avions payée! Vous remarquerez d’ailleurs que toutes les chambres proposées (simples ou supérieures ont toute la même superficie) - les termes étaient fermés (soins, grottes…) et cela n’était pas indiqué sur leur site (en anglais). Ceci n’est pas admissible, car comme beaucoup on venait pour les termes. L’hôtel nous a dit que les termes étaient fermés pour des raisons administratives, mais entretemps un autre établissement a toutefois ouvert à Bagni di Lucca. -le restaurant de l’hôtel: nous avons diner trois soirs (car c’est plus simple de ne pas prendre la voiture le soir), je ne dis pas que cela est mauvais, mais un choix très limité. Surprenant que nous devions commander le midi pour le soir (donc plats préparés et réchauffé, au moins le service est extrême rapide). -Le petit déjeuner: très basique (seulement café et viennoiserie), Pour résumer, nous ne reviendrons plus jamais dans cet hôtel. ##### laurent Stayed 3 nights in Jul 2022 Verified ### 10/10 Excellent #### Christopher 3 Apr 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Outstanding property Lovely hotel; everyone went out of their way to make us welcome and comfortable. We didn't use the thermal bath just because of Covid carefulness, but it looked absolutely divine. I would stay here again any time. Be aware that Waze might take you to a dead end; just stay on Via Bagni Caldi and you'll get to the front of the hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/B8043AFE8C4CC3136D22900F2B2A6966676805191649009848801.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christopher Stayed 2 nights in Mar 2022 Verified ### 10/10 Excellent #### Kent 12 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Spectacular Views...! The hotel did not disappoint. If your prepared to go the little extra distance then we can defiitely recommend this hotel. Sure there were one or two individual points that could be better but after the terrible time the hospitality industry has suffered over the last year and a half, the hotel exceeded expectations. Granted we only spent one night there but could have easily stayed more nights comfortably. The room was large and accomodated our small family of 3 comfortably. The dinner was enjoyable and the food of high quality and plentiful. The dining area was layed out in a traditional form and the bare wooden structured ceiling has to be appreciated. No fastenings, bolts or nails. ##### Kent Stayed 1 night in Aug 2021 Verified ### 10/10 Excellent #### Stefano 30 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Da provare senz’altro Una eccellente struttura, in un borgo incantevole. Naturalmente tutti i problemi legati all’epidemia di Covid 19 (tra l’altro non erano accessibili le caverne), ma il personale si prodigava per superare ogni difficoltà. ##### Stefano Stayed 4 nights in Aug 2020 Verified ### 8/10 Good #### Giovanni 19 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Struttura un po' datata. Abbastanza pulita e bella la piscina termale. Gentile il personale ##### Giovanni Stayed 2 nights in Jul 2020 Verified ### 10/10 Excellent #### Anne 3 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Le cadre magnifique Le calme L’acces A la piscine d’eaux thermal ##### Anne Stayed 2 nights in May 2019 Verified ### 10/10 Excellent #### Verified traveller 1 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel has a great indoor pool . Breakfast was excellent. And rooms are quite big. Well recommended. ##### Verified traveller Stayed 1 night in May 2019 Verified ### 8/10 Good #### Elisabeth 18 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vakker natur. Perfekt for rekreasjon! Stille og rolig, vakker natur, veldig imøtekommende og trivelig personale. Nydelig frokost med alt vi kunne ønske oss. Ikke fullt så imponerende lunsj og middag. Flott sted å få igjen pusten og kreftene etter opphold i turistrike Lucca. ##### Elisabeth Stayed 1 night in May 2019 Verified ### 10/10 Excellent #### Verified traveller 10 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cura dei dettagli , piscina , palestra personale cordialissimo ##### Verified traveller Stayed 1 night in May 2019 Verified ### 8/10 Good #### Daniel 7 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place Lovely little hotel on the side of a hill with great views. Great food and service. ##### Daniel Stayed 1 night in Apr 2019 Verified ### 10/10 Excellent #### Fabio 15 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Benessere a 360 gradi Ho prenotato questa struttura in occasione di un viaggio di lavoro. E stato un soggiorno piacevolissimo. Ad iniziare dalla piscina termale coperta, che mi ha riscaldato al rientro dalle giornate di lavoro passate al freddo. Il ristorante è buonissimo e sia il cuoco che i camerieri mi hanno coccolato e rifocillato con ottimi piatti. Le camere sono molto comode e silenziose. La colazione infine e veramente ottima e completa. Ci ritornerei molto volentieri anche con la famiglia ;) ##### Fabio Stayed 1 night in Dec 2018 Verified ### 10/10 Excellent #### Patrizia 20 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relax Esperienza da ripetere assolutamente! Uno staff che ti fa sentire a casa! Grazie per come ci avete coccolato!!! ##### Patrizia Stayed 2 nights in Sep 2018 Verified ### 10/10 Excellent #### Silvia 14 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Il Relax immersi nel verde a due passi da Lucca Abbiamo veramente trascorso due giorni incantevoli. La colazione abbondante, al buffet con dolci fatti in casa, marmellate e mieli locali. Camera con vista valle pulitissima, letti comodissimi. Il giardino che circonda l hotel e' la location ideale per un aperitivo a due. Lo staff professionale e gentilissimo Ottimi i trattamenti termali! torneremo speriamo presto!! ##### Silvia Stayed 1 night in Sep 2018 Verified ### 8/10 Good #### Alberto 3 Jun 2025 ##### Alberto Stayed 2 nights in May 2025 Verified ### 4/10 Poor #### Bo Piilgård 21 Aug 2024 ##### Bo Piilgård Stayed 2 nights in Aug 2024 ### Expedia's Latest Trends ### Hotels > - [17 Century Farmhouse with HEATED pool, games room & aircon (EXCLUSIVE USE)](https://www.expedia.co.uk/Anghiari-Hotels-10-Discount-FOR-2020-17-Century-Farmhouse-With-Heated-Pool.h36354411.Hotel-Information) > - [Castello Di Vicarello](https://www.expedia.co.uk/Cinigiano-Hotels-Castello-Di-Vicarello.h1760188.Hotel-Information) > - [Camplus Firenze Fortezza - Casa per Ferie](https://www.expedia.co.uk/Florence-Hotels-Camplus-Guest-Firenze.h67665965.Hotel-Information) > - [Mormoraia](https://www.expedia.co.uk/San-Gimignano-Hotels-La-Mormoraia.h5126300.Hotel-Information) > - [Villa Iris with private pool, 4 bedrooms, panoramic view, walk to restaurant](https://www.expedia.co.uk/Castelnuovo-Di-Garfagnana-Hotels-Villa-Iris-With-Private-Pool.h65463320.Hotel-Information) > - [Hotel Tris](https://www.expedia.co.uk/Orbetello-Hotels-Hotel-Tris.h2538371.Hotel-Information) > - [Gitavillage Argentario](https://www.expedia.co.uk/Orbetello-Hotels-Argentario-Camping-Village.h48661340.Hotel-Information) > - [Villa Le Prata - Residenza del Vescovo ](https://www.expedia.co.uk/Montalcino-Hotels-Winery-Boutique-Hotel-Villa-Le-Prata.h75742935.Hotel-Information) > - [Castello di Velona Resort Thermal SPA & Winery](https://www.expedia.co.uk/Montalcino-Hotels-Castello-Di-Velona-Resort-The-Leading-Hotels-Of-The-World.h1037832.Hotel-Information) > - [PRIVATE POOL AGRITURISMO FATTORIA LA PIEVE -VILLA FRANTOIO 8 km from Pisa ](https://www.expedia.co.uk/Calci-Hotels-Private-Pool-Farmhouse-Fattoria-LA-Pieve-Villa-Frantoio-8-Km-From-Pisa.h27444445.Hotel-Information) > - [Casa di Pesa, Radda in Chianti, Siena and Chianti](https://www.expedia.co.uk/Radda-In-Chianti-Hotels-Casa-Di-Pesa.h39999011.Hotel-Information) > - [Villa with pool, 4 rooms en suite, WiFi A/C, walking distance from San Gimignano](https://www.expedia.co.uk/San-Gimignano-Hotels-Villa-With-Pool.h33698032.Hotel-Information) > - [Il Ciocco Hotels](https://www.expedia.co.uk/Barga-Hotels-Il-Ciocco-Hotel-Monteceneri.h35282793.Hotel-Information) > - [Costola, private pool, stunning mountain views. 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