Title: Hotel & terme Bagni di Lucca Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel & terme Bagni di Lucca Hotel in Bagni di Lucca with full-service spa and free breakfast ![Body treatments, facials](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/cdbed9f1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Balcony](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/1b1c9bbc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/8d4a554d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/ae39e0db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/81296d8b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel & Terme Bagni Lucca, in the heart of town, offers breakfast with garden views from the terrace. Unwind at the pool or with spa treatments. Rooms include WiFi, and staff provide concierge services and luggage storage. 7.8 Good ## Popular amenities - Bar - Breakfast included - Spa - Pool - Pet-friendly - Housekeeping ## Room options ### Check availability for these dates # Tonight [Sept 26 - Sept 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-27&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-27&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 27 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-27&endDate=2025-09-28&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-27&endDate=2025-09-28&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=29305744&PinnedHotelID=29305744&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/740a2fef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin Room ### Highlights Air conditioning Heating Free cots/infant beds TV Blackout curtains Bathrobes Private bathroom Bidet - 215 sq ft - Sleeps 3 - 2 Single Beds ![Superior Double Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/f3782d4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.0 Very good 1 review ### Highlights Air conditioning Heating Free cots/infant beds TV Blackout curtains Bathrobes Private bathroom Bidet - 215 sq ft - Sleeps 3 - 1 Queen Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/4ce51102.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room ### Highlights Air conditioning Heating Free cots/infant beds TV Blackout curtains Bathrobes Private bathroom Bidet - 215 sq ft - Sleeps 3 - 1 Queen Bed ![Comfort Triple Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/3222eb25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Triple Room ### Highlights Air conditioning Heating Free cots/infant beds TV Blackout curtains Bathrobes Private bathroom Bidet - 269 sq ft - Sleeps 3 - 3 Single Beds OR 1 Queen Bed and 1 Single Bed ![Comfort Single Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/30000000/29310000/29305800/29305744/3330127b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Single Room ### Highlights Air conditioning Heating Free cots/infant beds TV Blackout curtains Bathrobes Private bathroom Bidet - 151 sq ft - Sleeps 1 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBagni-Di-Lucca-Hotels-Hotel-Terme-Bagni-Di-Lucca.h29305744.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBagni-Di-Lucca-Hotels-Hotel-Terme-Bagni-Di-Lucca.h29305744.Hotel-Information) ## About the area Bagni di Lucca is home to Hotel & terme Bagni di Lucca. The area's natural beauty can be seen at Orrido di Botri Nature Reserve and Oak Tree of Pinocchio, while Teatrino di Vetriano and Chestnut Museum are cultural highlights. Parco Levigliese and Parco Avventura Sospeso nel Verde are also worth visiting. [Visit our Bagni di Lucca travel guide](https://www.expedia.co.uk/Bagni-Di-Lucca.dx6025849) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C44.01066%2C10.58091&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ceUlpJtJvvC0qgWQk37HbOtEhKg=) Via del Paretaio 1, Bagni di Lucca, LU, 55022 ### What's nearby - Bagni di Lucca Thermal Spa - 5 min walk - 0.3 miles - Casino' delle Terme - 16 min walk - 0.9 miles - Ponte della Maddalena - 5 min drive - 2.7 miles - Canyon Park Adventure Park - 12 min drive - 7.1 miles - Orrido di Botri Nature Reserve - 23 min drive - 10.8 miles ### Getting around - Bagni di Lucca Station - 8 min drive - Pisa (PSA-Galileo Galilei) - 73 min drive ### Restaurants - ‪La Ninfa - ‬11 min walk - ‪Il Pescatore - ‬8 min drive - ‪bar roma - ‬4 min drive - ‪Caffè Il Borgo - ‬9 min drive - ‪Agriturismo Pian Di Fiume - ‬7 min drive ## About this property ### Hotel & terme Bagni di Lucca Property highlights You can look forward to a free breakfast buffet, a terrace and a garden at Hotel & terme Bagni di Lucca. Treat yourself to a body treatment or a facial at the on-site spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also find perks such as: - Swimming pool, along with sunloungers - Free self-parking - A lift, concierge services and smoke-free property - A front desk safe, tour/ticket information and luggage storage Room features All guest rooms at Hotel & terme Bagni di Lucca offer thoughtful touches, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes. Extra amenities include: - Bathrooms with showers and bidets - Free infant beds, heating and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1320000/1315000/1314974/a8f9e09a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hotel Regina Bagni di Lucca - Pool - Hot tub - Breakfast included - Pet-friendly 8.4 Very good 96 reviews £73 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=1314974&PinnedHotelID=1314974&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, River View | Terrace/patio](https://images.trvl-media.com/lodging/107000000/106540000/106536900/106536816/7a127ccc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Ninfa Hotel Bagni di Lucca - Breakfast included - Free WiFi - Air conditioning - Bar 9.8 Exceptional 17 reviews £94 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=106536816&PinnedHotelID=106536816&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1510000/1509300/1509292/cc2abbf1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa delle Rose Pescia - Pool - Free WiFi - Restaurant - Air conditioning 8.4 Very good 126 reviews £79 includes taxes & fees 29 Sept - 30 Sept [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-29&endDate=2025-09-30&selected=1509292&PinnedHotelID=1509292&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/97000000/96450000/96441400/96441306/c623c14d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Borgo Giusto Tuscany Borgo a Mozzano - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 18 reviews £82 includes taxes & fees 30 Sept - 1 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=96441306&PinnedHotelID=96441306&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1070000/1064100/1064090/b5afe8e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Renaissance Tuscany Il Ciocco Resort & Spa Barga - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 153 reviews £180 includes taxes & fees 5 Oct - 6 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=1064090&PinnedHotelID=1064090&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/102000000/101820000/101817700/101817681/4325c569.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### I Borghi della Maddalena Borgo a Mozzano - Pet-friendly - Free WiFi - Breakfast available - Housekeeping 8.6 Excellent 9 reviews £71 includes taxes & fees 1 Oct - 2 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=101817681&PinnedHotelID=101817681&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/20000000/19130000/19120800/19120777/639b3566.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Agriturismo Pian di Fiume Bagni di Lucca - Pet-friendly - Kids pool - Parking included - Free WiFi 9.6 Exceptional 18 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=19120777&PinnedHotelID=19120777&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/36000000/35290000/35282800/35282793/552fe9f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Il Ciocco Hotels Barga - Pet-friendly - Parking included - Free WiFi - Restaurant 8.6 Excellent 60 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=35282793&PinnedHotelID=35282793&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/2000000/1230000/1221300/1221287/fea7a570.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Volpi Lucca - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 188 reviews £117 includes taxes & fees 28 Sept - 29 Sept [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-28&endDate=2025-09-29&selected=1221287&PinnedHotelID=1221287&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room | Down duvets, desk, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/3000000/2530000/2525800/2525750/662c0d9a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villaggio Albergo San Lorenzo e Santa Caterina Pescia - Pool - Pet-friendly - Kids pool - Parking included 8.0 Very good 91 reviews £79 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=2525750&PinnedHotelID=2525750&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 8 PM Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions The front desk is open daily from 8 AM - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Renovations and closures This property is closed from 15 September 2025 to 29 October 2025 (dates subject to change). ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of EUR 15.00 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Pet fee: EUR 15.00 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Hotel terme Bagni di Lucca terme Bagni di Lucca Hotel & Terme Bagni Di Lucca Province Of Lucca & Terme Bagni Di Lucca Hotel & terme Bagni di Lucca Hotel Hotel & terme Bagni di Lucca Bagni di Lucca Hotel & terme Bagni di Lucca Hotel Bagni di Lucca ## Frequently asked questions ### Does Hotel & terme Bagni di Lucca have a pool? > Yes, this property has a pool. ### Is Hotel & terme Bagni di Lucca pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of EUR 15.00 per pet, per day. Service animals are exempt from fees. ### How much is parking at Hotel & terme Bagni di Lucca? > Self-parking is free at this property. ### What time is check-in at Hotel & terme Bagni di Lucca? > Check-in start time: 2 PM; check-in end time: 8 PM. After-hours check-in is not available. ### What time is check-out at Hotel & terme Bagni di Lucca? > Checkout is at 11 AM. ### Where is Hotel & terme Bagni di Lucca located? > Situated in Bagni di Lucca, this spa hotel is within 1 mile (2 km) of Bagni di Lucca Thermal Spa and Casino' delle Terme. Ponte della Maddalena is 2.9 mi (4.6 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel & terme Bagni di Lucca Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 20 8 - Good 8 6 - Okay 2 4 - Poor 2 2 - Terrible 6 ### 8.4/10 Cleanliness ### 8.0/10 Staff & service ### 9.6/10 Amenities ### 7.8/10 Property conditions & facilities ### 7.0/10 Eco-friendliness ### 2/10 Terrible #### Gail 16 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort We didn’t stay as it was disgracefully dirty and the owners didn’t care. Told us we hadn’t paid for a room with a view when we complained about looking out at brick wall and scaffolding. Said we could move rooms for additional €75 per night but this room was as bad as the first one. Advertised spa didn’t exist, Refused to refund us ![Dead bugs](https://a.travel-assets.com/ugc/hotel-reviews/c137777f-a217-4ce1-bb2a-e97b57c18a9e-1750076638845.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Filthy curtains ](https://a.travel-assets.com/ugc/hotel-reviews/9f97a2ca-4c00-4c42-9254-31ff5e63adc9-1750076642518.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Grubby feidge](https://a.travel-assets.com/ugc/hotel-reviews/f534dae4-4c76-4794-8bca-b0b206ada57d-1750076621179.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dust and dirt under the bed](https://a.travel-assets.com/ugc/hotel-reviews/c39dbe03-4375-46ac-b3eb-3bac139b2de7-1750076597407.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gail Stayed 2 nights in May 2025 ### 10/10 Excellent #### Giacomo 8 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Peaceful and warm stay in Bagni di Lucca Italy! Lovely hotel with excellent service. Elena who greeted us upon arrival was absolutely lovely and professional, friendly and welcome! She greeted us warmly upon arrival and facilitated a smooth check in. She ensured that breakfast was to our liking and was most informative and helpful throughout the stay. The property is very quiet and peaceful. ##### Giacomo Stayed 2 nights in Jun 2024 ### 2/10 Terrible #### Stephen 7 Jun 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I would not stay here again It was noisy, the water was turned off, breakfast was poor. Not a good experience. ![](https://a.travel-assets.com/ugc/hotel-reviews/2977F69BFF0FD3805152EBB3B93609375566930E1717700347568.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/641533844FA4DC92A140225CAE937771C034AE541717700349561.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D18A3251F76D0530358B0266304753390A03DFF61717700351604.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2977F69BFF0FD3805152EBB3B93609375566930E1717739265553.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stephen Stayed 1 night in May 2024 ### 2/10 Terrible #### Stephen 7 Jun 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rather sad and poorly run I was very disappointed by the hotel. The best part was the warm water in the pool. It is very poor value. Specifically, the room was noisy from a water filtration system overhead. I complained and the noise was stopped but so was all the water to my room. Fortunately, I’d already showered, but still had no water for sink or toilet until after breakfast. Talking of which, that consisted of three seriously under-baked croissants and a glass of orange juice. Extremely poor choice of food. No food was available in the evening and the hotel is at the top of a steep hill at least 25 minutes walk away from another place to eat. Sadly, the owners seem to have given up on trying to run the place professionally. Other places nearby are closed. Best feature was the view of the valley. This hotel was easily the worst value of my trip. ![](https://a.travel-assets.com/ugc/hotel-reviews/2977F69BFF0FD3805152EBB3B93609375566930E1717700347568.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/641533844FA4DC92A140225CAE937771C034AE541717700349561.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D18A3251F76D0530358B0266304753390A03DFF61717700351604.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2977F69BFF0FD3805152EBB3B93609375566930E1717739265553.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stephen Stayed 1 night in May 2024 ### 2/10 Terrible #### Susan 9 Jun 2024 Disliked: Staff & service, property conditions & facilities We made very bad experience here. I mistakenly booked our accommodation one night late and had to book this place in a hurry. We booked it via Expedia and paid 165€ for one night. I called them in advance to check if the booking went through. Even if on the internet it says they speak English, the very rude lady on the phone didn’t made any effort to talk to me because I spoke just English. Than we arrived. The lady at the reception made us feel so unwelcome. If you don’t like your job just change it. We booked a room for two adults and a child. But they didn’t had any baby bed, and the baby couldn’t sleep between us because we got two single beds. I don’t understand why I could book the room if there was no possibility for the kid to sleep. We agreed anyways to stay. At 20:30, one hour later we realised the Airconditioning leaked water and it was dropping very quickly and made very loud noise. We told her and she just said she cannot do anything for us. She also said the reception is closed since 8pm, but the on sheep of paper it said 9:30pm. So she left a pregnant woman with a one year old kid like this and just said reception is closed and she cannot do anything. I couldn’t sleep until 2am, because even if we turned off the Airconditioning it was making every 30min very loud noise or the dog was barking so loud outside. All in all a very bad experience. No Problem management from the receptionist, which was so unfriendly. One point because she gave us a bottle of milk. ##### Susan Stayed 1 night in Jun 2024 ### 8/10 Good #### Simona 30 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Stanza e letto comodi , staff disponibile e gentile, ##### Simona Stayed 1 night in Jun 2025 ### 8/10 Good #### Alberto 3 Jun 2025 ##### Alberto Stayed 2 nights in May 2025 ### 4/10 Poor #### Bo Piilgård 21 Aug 2024 ##### Bo Piilgård Stayed 2 nights in Aug 2024 ### 2/10 Terrible #### maquita 15 Jul 2024 ##### maquita Stayed 2 nights in Jul 2024 ### 8/10 Good #### Verified traveller 1 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bom hotel para relaxar,ótimo atendimento,local muito bonito ##### Verified traveller Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Björn 27 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Underestimated ##### Björn Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Jesper 15 Jul 2023 ##### Jesper Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Anne Marie 8 Jul 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Une bien belle adresse séjourner à cet hotel est toujours une belle parenthèse : quiétude (loin de tout), une petite piscine d'eau thermale très agréable, chambre confortable avec belle vue, bon pdj, personnel agréable... Nous y venons depuis des années et continuerons de revenir ##### Anne Marie Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Thorir 30 Apr 2023 ##### Thorir Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Thorir 29 Apr 2023 ##### Thorir Stayed 1 night in Apr 2023 ### 8/10 Good #### Sonja 3 Oct 2022 ##### Sonja Stayed 1 night in Sep 2022 ### 6/10 Okay #### Giuliano 21 Sept 2022 ##### Giuliano Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Sofia 30 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Sofia Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Rik 1 Aug 2022 ##### Rik Stayed 1 night in Jul 2022 ### 2/10 Terrible #### laurent 19 Jul 2022 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities #### décevant Une déception !! Nous sommes déjà allés deux fois dans cet hôtel avant le Covid. Nous aimions cet hôtel pour les termes, le calme et l’hospitalité. Nous venons juste de passer trois nuits dans cet établissement, et je ne voulais pas croire les avis négatifs que j’avais lus. Effectivement ce n’est pas l’hôtel que nous avions connu: -nous avions réservé une chambre supérieure (160 euros la nuit) comme indiqué sur le site, et lorsque nous sommes arrivés, l’hôtel nous a donné une chambre simple (normal), et nous avons dû insister pour avoir la chambre que nous avions payée! Vous remarquerez d’ailleurs que toutes les chambres proposées (simples ou supérieures ont toute la même superficie) - les termes étaient fermés (soins, grottes…) et cela n’était pas indiqué sur leur site (en anglais). Ceci n’est pas admissible, car comme beaucoup on venait pour les termes. L’hôtel nous a dit que les termes étaient fermés pour des raisons administratives, mais entretemps un autre établissement a toutefois ouvert à Bagni di Lucca. -le restaurant de l’hôtel: nous avons diner trois soirs (car c’est plus simple de ne pas prendre la voiture le soir), je ne dis pas que cela est mauvais, mais un choix très limité. Surprenant que nous devions commander le midi pour le soir (donc plats préparés et réchauffé, au moins le service est extrême rapide). -Le petit déjeuner: très basique (seulement café et viennoiserie), Pour résumer, nous ne reviendrons plus jamais dans cet hôtel. ##### laurent Stayed 3 nights in Jul 2022 ### 8/10 Good #### francesco 18 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### francesco Stayed 3 nights in Jun 2022 ### 10/10 Excellent #### Christopher 3 Apr 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Outstanding property Lovely hotel; everyone went out of their way to make us welcome and comfortable. We didn't use the thermal bath just because of Covid carefulness, but it looked absolutely divine. I would stay here again any time. Be aware that Waze might take you to a dead end; just stay on Via Bagni Caldi and you'll get to the front of the hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/B8043AFE8C4CC3136D22900F2B2A6966676805191649009848801.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christopher Stayed 2 nights in Mar 2022 ### 10/10 Excellent #### Claudio 5 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Claudio Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### Kent 12 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Spectacular Views...! The hotel did not disappoint. If your prepared to go the little extra distance then we can defiitely recommend this hotel. Sure there were one or two individual points that could be better but after the terrible time the hospitality industry has suffered over the last year and a half, the hotel exceeded expectations. Granted we only spent one night there but could have easily stayed more nights comfortably. The room was large and accomodated our small family of 3 comfortably. The dinner was enjoyable and the food of high quality and plentiful. The dining area was layed out in a traditional form and the bare wooden structured ceiling has to be appreciated. No fastenings, bolts or nails. ##### Kent Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Stefano 30 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Da provare senz’altro Una eccellente struttura, in un borgo incantevole. Naturalmente tutti i problemi legati all’epidemia di Covid 19 (tra l’altro non erano accessibili le caverne), ma il personale si prodigava per superare ogni difficoltà. ##### Stefano Stayed 4 nights in Aug 2020 ## Expedia's Latest Trends ### Hotels > [17 Century Farmhouse with HEATED pool, games room & aircon (EXCLUSIVE USE)](https://www.expedia.co.uk/Anghiari-Hotels-10-Discount-FOR-2020-17-Century-Farmhouse-With-Heated-Pool.h36354411.Hotel-Information) > > [Tenuta La Bandita](https://www.expedia.co.uk/Sassetta-Hotels-Tenuta-La-Bandita.h1147278.Hotel-Information) > > [Sina Astor](https://www.expedia.co.uk/Viareggio-Hotels-Sina-Astor.h573657.Hotel-Information) > > [Grand Hotel Bonanno](https://www.expedia.co.uk/Pisa-Hotels-Grand-Hotel-Bonanno.h1391564.Hotel-Information) > > [Toscana Holiday Village](https://www.expedia.co.uk/Montopoli-In-Val-DArno-Hotels-Toscana-Holiday-Village.h8330824.Hotel-Information) > > [Borgo Santo Pietro](https://www.expedia.co.uk/Chiusdino-Hotels-Relais-Borgo-Santo-Pietro.h4644735.Hotel-Information) > > [Hu Park Albatros Village](https://www.expedia.co.uk/San-Vincenzo-Hotels-Park-Albatros-Village.h4140576.Hotel-Information) > > [Castello di Casole, A Belmond Hotel, Tuscany](https://www.expedia.co.uk/Casole-DElsa-Hotels-Castello-Di-Casole.h5058985.Hotel-Information) > > [Camplus Firenze Fortezza - Casa per Ferie](https://www.expedia.co.uk/Florence-Hotels-Camplus-Guest-Firenze.h67665965.Hotel-Information) > > [Locanda In Tuscany](https://www.expedia.co.uk/Castiglione-DOrcia-Hotels-Locanda-In-Tuscany.h13085760.Hotel-Information) > > [Palace Hotel](https://www.expedia.co.uk/Viareggio-Hotels-Palace-Hotel.h18611.Hotel-Information) > > [La Pace](https://www.expedia.co.uk/Forte-Dei-Marmi-Hotels-La-Pace.h3801865.Hotel-Information) > > [Hotel Mizar](https://www.expedia.co.uk/Chianciano-Terme-Hotels-Hotel-Mizar.h23963148.Hotel-Information) > > [Grotta Giusti Thermal Spa Resort Tuscany, Autograph Collection](https://www.expedia.co.uk/Monsummano-Terme-Hotels-Grotta-Giusti-Thermal-Spa-Resort-Tuscany.h904294.Hotel-Information) > > [Hotel Borgo San Luigi](https://www.expedia.co.uk/Monteriggioni-Hotels-Hotel-Borgo-San-Luigi.h527532.Hotel-Information) > > [Pisa Tower Plaza](https://www.expedia.co.uk/Pisa-Hotels-Allegroitalia-Pisa-Tower-Plaza.h3067108.Hotel-Information) > > [Camping Village Torre Pendente](https://www.expedia.co.uk/Pisa-Hotels-Camping-Village-Torre-Pendente.h6572809.Hotel-Information) > > [Eden Rock Resort](https://www.expedia.co.uk/Florence-Hotels-Eden-Rock-Resort.h1723244.Hotel-Information) > > [Resort Capalbio](https://www.expedia.co.uk/Capalbio-Hotels-Resort-Capalbio.h2784939.Hotel-Information) > > [Agriturismo Il Casalino](https://www.expedia.co.uk/Civitella-Paganico-Hotels-Agriturismo-Il-Casalino.h24337567.Hotel-Information) > > [PuntAla Camp & Resort](https://www.expedia.co.uk/Castiglione-Della-Pescaia-Hotels-PuntAla-Camp-Resort.h6890097.Hotel-Information) > > [Cappuccina Country Resort](https://www.expedia.co.uk/San-Gimignano-Hotels-Relais-Cappuccina-Ristorante-Hotel.h1343502.Hotel-Information) > > [Tenuta Fattoria Vecchia](https://www.expedia.co.uk/Scansano-Hotels-Tenuta-Fattoria-Vecchia.h24139391.Hotel-Information) > > [Villa Il Castagno Wine & Resort](https://www.expedia.co.uk/Siena-Hotels-Villa-Il-Castagno-Wine-Resort.h21339011.Hotel-Information) > > [Hotel Palazzo San Lorenzo & SPA](https://www.expedia.co.uk/Colle-Di-Val-DElsa-Hotels-Hotel-Palazzo-San-Lorenzo-SPA.h3474921.Hotel-Information) > > [Hu Norcenni Girasole Village](https://www.expedia.co.uk/Figline-E-Incisa-Valdarno-Hotels-Norcenni-Girasole-Village.h3530075.Hotel-Information) > > [The Sense Experience Resort - Preferred Hotels & Resorts](https://www.expedia.co.uk/Follonica-Hotels-The-Sense-Experience-Resort.h31888190.Hotel-Information) > > [Hu Montescudaio Village](https://www.expedia.co.uk/Montescudaio-Hotels-Camping-Village-Montescudaio.h42358598.Hotel-Information) > > [Grand Hotel Royal](https://www.expedia.co.uk/Viareggio-Hotels-Grand-Hotel-Royal.h27947.Hotel-Information) > > [Villa Olmi Firenze](https://www.expedia.co.uk/Bagno-A-Ripoli-Hotels-Villa-Olmi-Firenze.h1441538.Hotel-Information)