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Great hospitality from host Paola

I have seen other reviewers describe this hotel as being similar to The Grand Budapest Hotel from the movie of the same name. Make no mistake, it is the hotel from its hay day, not when it was in decline. We have stayed in a lot of historic properties over the years, but the updating of this property has been fantastic. The rooms are modern, but not without a great deal of character preserved. I would highly recommend staying at least a couple of nights at this hotel if you are passing...

Very pretty hotel perfect service, I 'll come back soon!

From start to finish. This hotel was a dream. Everything you see is what you get and a bit more. The staff were all so lovely and polite. They made an extra effort on my birthday which I did not even tell them about. Room service was great and always came back to a treat and tidy room. The breakfast was top tier, loads of variety and great quality. My room was beautiful with a picturesque mountain view. Very quiet and homely hotel. Running out of words to describe this place but overall was a...

We booked this at the very last minute after having to deviate from our ski touring plan around Saas Fee. The staff were really nice and friendly, the rooms clean and functional with nice views and the breakfast was excellent and really good value.

Unreal

We stayed 3 nights to celebrate a special birthday. The staff, hotel and restaurant were first class and went out of their way to make our experience special. We took a taxi to Zermaat from a nearby town and the hotel sent a horse and carriage to collect us. The location of the hotel was fantastic for the wonderful town and for views of the Matterhorn from our room. We have worked and holidayed around the world and therefore stayed in many five star hotels and our experience at this hotel was...

Lovely location and people - we had a fantastic stay many thanks