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Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

2.5 star property
Travelers find their own pace at this peaceful Austin retreat, where garden views and relaxation await just moments from the Arboretum area

Choose dates to view prices

Holiday Inn Express & Suites Austin NW is in Gateway's heart near the Arboretum. Guests enjoy a complimentary breakfast buffet, an outdoor pool with cabanas and sun loungers, a spa tub for relaxation, and on-site dry cleaning services for added convenience.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is £83
includes taxes & fees
2 Jul - 3 Jul

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room (Specialty)

Room (Specialty) | Premium bedding, pillow-top beds, in-room safe, desk

Room (Specialty)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(42 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Communication, Mobility Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication, Mobility Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communication, Mobil Transfer Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Non Smoking (Communication, Mobil Transfer Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Gateway, a neighbourhood in Austin, Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG is in the entertainment district. The area's natural beauty can be seen at Lake Austin and Zilker Park, while Moody Theater and Austin City Limits are cultural highlights. Check out an event or a game at Q2 Stadium, and consider making time for Kalahari Indoor Water Park, a top attraction not to be missed. Visit our Austin travel guide
Map
10711 N Research Blvd, Austin, TX, 78759

What's nearby

  • Austin_ArboretumatGreatHillsMall_6168473-7
    Arboretum at Great Hills Mall
    7 min walk - 0.4 miles
  • University of Texas at Austin
    University of Texas at Austin
    13 min drive - 13.0 miles
  • Quarry Field
    10 min walk - 0.6 miles
  • Regal Gateway
    2 min drive - 1.2 miles
  • Maggiano's Little Italy
    4 min drive - 4.0 miles

Getting around

  • Highland Station
    8 min drive
  • Austin Station
    20 min drive
  • Austin-Bergstrom International Airport (AUS)
    25 min drive

Restaurants

  • Starbucks
    11 min walk
  • McDonald's
    7 min walk
  • The Cheesecake Factory
    14 min walk
  • Chick-fil-A
    6 min walk
  • Seton Northwest Hospital
    11 min walk

About this property

Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

  • Hotel near Lake Austin
  • A free breakfast buffet, a free manager's reception and a terrace are just a few of the amenities provided at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a 24-hour gym.
  • Other perks include:
    • Swimming pool, along with free cabanas and sunloungers
    • Free self-parking
    • An outdoor pool, express check-out and 2 meeting rooms
    • Multilingual staff, coffee/tea in reception and a water dispenser
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 110 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and separate sitting areas. Guest reviews highly rate the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Pillowtop mattresses and free cots/infant beds
    • Bathrooms with free toiletries and hairdryers
    • 42-inch flat-screen TVs with premium channels
    • Separate sitting areas, fridges and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses some solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG?

As of 15 Jun 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG on 2 Jul 2026 start from £83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG located?

Located in Gateway, this hotel is 0.5 mi (0.7 km) from Arboretum at Great Hills Mall and within 3 miles (5 km) of J. J. Pickle Research Campus and Q2 Stadium. Domain Northside and Apple Inc. are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 722 out of 1005 reviews
Rating 8 - Good. 206 out of 1005 reviews
Rating 6 - Okay. 34 out of 1005 reviews
Rating 4 - Poor. 25 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

Reviews

Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, very nice pool area with cool little alcoves for shaded conversations
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Venkata Praveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was helpful. Breakfast was good.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Great location
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Ramon

Everything was clean beautiful and very helpful stuff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was fantastic. Having the option of doing laundry on the spot, a nice hot tub to unwind after a long work day, and a great taco place next door was a plus. The breafkast in the morning had a big variety, and having options for purchase at the lobby was also nice. Taylor was fantastic in the nigth shift.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely friendly and accommodating. The amenities are clean and everything works. I love that they have board games in the lobby area too. Will definitely be coming back.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was great and the hotel staff was amazing.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Adelita

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. The bed and furniture were very comfortable. Polite and courteous staff. Tasty complimentary breakfast. Safe and well lit parking area.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Well everything was 5* except the grilling station , I decided to cook for my family outside while they enjoyed the pool , there was only one grill working and then that grill started to.catch on fire , I turned the propane off and it still didn't cut off lol but my food was ruined but I would suggest buying new grills all the way .
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Pinar

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great breakfast
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean comfortable rooms
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was dirty,look it needed to be shock. The seating around the pool area was clean and organized. Work space in room was adequate.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Wendi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a clean room and liked the breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
The woman who check me in was so nice and the rooms are very clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ysabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ryan

Liked: Property conditions & facilities
Nice clean stay with a great breakfast
Stayed 1 night in May 2025
Verified

10/10 Excellent

Erik Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Never milk or cream for the coffee. Pool and hot tub fulll of debris.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel was good. Bed was comfortable and room modern, clean and well kept. The water pressure in the shower was weak and bathroom amenities were limited. There was a microwave in the room - which i guess for some guests is important. The location around the hotel is quite depressing - not many restaurants or shopping other than Costco nearby, with a car there is more available. I would recommend this hotel if it is near to what you must do in Austin.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Eileen

Liked: Staff & service, property conditions & facilities
I thought the hotel was good for what I was in Austin for. I was in town for a celebration of life. The staff were very helpful and friendly. The room was peaceful and quiet. What stood out for me was the breakfast had excellent choices …a little different each day, which I loved. The hotel is located right on the hwy (but set back away from the road and away from all the noise), so when you are exiting from the hwy to get to the hotel, you have to immediately get on the right lane because the entrance is fast approaching. It’s very difficult and dangerous when you have incoming cars in the middle and right lane. Otherwise, you’ll have to continue on to the stop light and turn right and then turn around and get on the feeder to get to the building.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location and was perfect for our short trip!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent bed, so comfy!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay , staff was very friendly and rooms were very clean . I would definitely stay here again .
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and rooms for the money. Great free breakfast.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay for families!

The staff here is SO friendly and accommodating! Our kids have a wonderful time at this hotel and the pool + cabanas are a blast, with lots of floats available. It is a little home away from home!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! Front desk staff at check in was wonderful. Enjoyed the breakfast and seating area. Great areas for visiting by the pool.
Stayed 2 nights in Jun 2025