Search Hotels Near Austin Department of Veterans Affairs, Austin

"Clean room, staff was great"

"This place was a complete disaster. The front desk staff was unprofessional and completely unresponsive to our family emergency. Expedia and I kept trying to call, but the man at the desk claimed he couldn’t hear the phone because of the weather. Within the 15 minutes of booking the room, I canceled due to a family emergency. The business showed no compassion. They offered no form of reimbursement or credit. As a military family who frequently travels, we understand that emergencies can happen, but this place didn’t even offer any empathy. There are countless other motels in the area that would have handled this situation better. If you’re looking for a business that prioritizes the needs of its customers, this place is definitely not the one for you."

"Staff was very nice and very helpful but the place was not it, beds, curtains, shower, all had stains and it look like it wasn’t cleaned Ik it was a cheap motel but I didn’t feel safe staying."

"Friendly staff and a great value!"

"Everything was clean and staff was super friendly. Would definitely stay here again. "

"Clean room and good free breakfast. Sticker on bathroom mirror states they only clean the rooms and replace towels every two days. Nice to have Free parking too. Lots of other hotels in Austin area charge for parking. Hotel is located in a business park area which was nice and quiet too. We'd stay there again."

"Very close to S Congress, and Lady Bird Lake. Clean and friendly staff, safe area as well."

"Air conditioning was a hit and miss , we’d turn it on and would shut off from time to time and even then it felt as thought it didn’t cool. Staff were sweet but elevator was old fashion , shaking when going up / down and pillows were small / lap size pillow and not comfortable. Bathroom towel too rough and tv did not have many Channels. "

"Yes, Room was very clean and Breakfast was decent. All staff was very pleasant and helpful. There is a convenience store next door which was well stocked. And, there is a gas station attached to the convenience store. There is easy access to nearby freeways. "