Search Hotels Near Augusta Mall, Augusta

"Let me first say the staff was AMAZING! A huge shoutout to Dez for always being pleasant and welcoming every time we came to and from the hotel. The hotel lobby was beautiful, clean, and very well kept. Unfortunately, our room (specifically Room 234) was very disappointing and should honestly not be reserved until repairs are completed. The wall in the room appeared to be only half painted, and there was dried paint all over the baseboards. The bathroom amenities were rusted, and you could clearly see the rust when surfaces were wiped down. The bathtub also did not drain properly, leaving us standing in water while showering. In one area of the room, it looked like the sheetrock/seam in the wall was peeling back as well. There was also an iron provided in the room, but no ironing board available. To make matters worse, the room view overlooked a wall and four HVAC units. We did report all of these concerns to the front desk. The staff was apologetic and initially offered us two breakfast coupons for the Andrew Restaurant, but unfortunately we were unable to make breakfast. At checkout, we were then offered hotel points as compensation. Again, the customer service was excellent, but the condition of Room 234 did not match the overall appearance and quality presented by the hotel lobby and staff."

"We were very pleased with our stay! Easy check-in the bed was super comfy and everything was very clean! Would definitely stay here again!"

"No, no supplies in the Kitchen. No spoons, bowls, pans. Nothing. I was told you had to purchase supplies. "

"Clean room, friendly staff, overall very nice hotel."

"We stayed for one night and had a good experience. The hotel was clean, comfortable, and very convenient due to its close proximity to Fort Gordon. It worked perfectly for our short stay, and we would consider staying here again if we’re in the area."

"Thanks but it’s changing"

"I should’ve known when I drove up and there was a large dumpster parked in the middle of the parking lot that this might not be a good place to stay.There was blood stains on the pillowcase and cigarette holes in the blanket.(so much for a non-smoking room) moldy ceiling hidden by a loose piece of plaster that halfway fell down. There was no microwave the room or in the lobby. "

"Quick trip but the stay was very comfortable and the breakfast was great!"

"I stay at this hotel every year for a work trip for 12 days. Staff is friendly and helpful. Rooms are clean and comfortable"