Title: Residence Inn Augusta Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6034963&destination=Augusta%2C+Georgia%2C+United+States+of+America&selected=10345068&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Residence Inn Augusta Guests can take a refreshing dip in the pool between adventures, enjoy complimentary newspapers, and save time with express check-in service ## Photo gallery for Residence Inn Augusta ![View from property - Residence Inn Augusta (Augusta)](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345068/3996b01e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity - Residence Inn Augusta (Augusta)](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345068/b3c2d773.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio, 1 King Bed | Premium bedding, desk, iron/ironing board, free cots/infant beds - Residence Inn Augusta (Augusta)](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345068/8c9df496.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Residence Inn Augusta (Augusta)](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345068/4035ea6e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, desk, iron/ironing board, free cots/infant beds - Residence Inn Augusta (Augusta)](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345068/f17d686b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Lake Aumond, Residence Inn Augusta welcomes travelers with a breakfast buffet and in-room WiFi. Enjoy a swimming pool, barbecue grills, and a gym to maintain fitness. Practical dry cleaning and laundry services make extended stays easier. ## Reviews 8.6 Excellent ## Popular amenities - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning - Gym £154 includes taxes & fees 17 Apr - 18 Apr ## Room options ### Check availability for these dates Tonight [Mar 29 - Mar 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=10345068&PinnedHotelID=10345068&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=10345068&PinnedHotelID=10345068&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 30 - Mar 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=10345068&PinnedHotelID=10345068&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=10345068&PinnedHotelID=10345068&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=10345068&PinnedHotelID=10345068&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=10345068&PinnedHotelID=10345068&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=10345068&PinnedHotelID=10345068&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=10345068&PinnedHotelID=10345068&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Suite, 1 Bedroom ![Smart TV, Netflix, pay films](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345068/d7d67a81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom - 504 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Studio, 1 King Bed ![Studio, 1 King Bed | Premium bedding, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345068/4ddefe9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed 9.6 Exceptional 5 reviews - 400 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 2 Bedrooms ![Suite, 2 Bedrooms | Premium bedding, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345068/52a08b06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms - 773 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower) ![Smart TV, Netflix, pay films](https://images.trvl-media.com/lodging/11000000/10350000/10345100/10345068/d7d67a81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower) - Sleeps 2 - 1 King Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1120000/1111000/1110928/9796c83e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Hotel Augusta Belair - Pool - Hot tub - Pet-friendly - Parking included 8.0 Very good 1,004 reviews £90 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Augusta-Hotels-DoubleTree-By-Hilton-Hotel-Augusta.h1110928.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=6034963&destination=Augusta&destType=MARKET&latLong=33.476009,-81.967361&searchId=1a92a032-1c9d-4316-9793-320bba848735&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/16000000/15130000/15128100/15128008/301e6d14.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place Augusta Augusta - Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 1,000 reviews £98 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Augusta-Hotels-Hyatt-Place-Augusta.h15128008.Hotel-Information?chkin=2026-4-16&chkout=2026-4-17&rm1=a2®ionId=6034963&destination=Augusta&destType=MARKET&latLong=33.476009,-81.967361&searchId=1a92a032-1c9d-4316-9793-320bba848735&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/13000000/12820000/12817600/12817573/9536c4c7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motel 6 Augusta, GA - Fort Gordon Lake Aumond - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 5.2 433 reviews £47 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Augusta-Hotels-Motel-6-Augusta.h12817573.Hotel-Information?chkin=2026-3-30&chkout=2026-3-31&rm1=a2®ionId=6034963&destination=Augusta&destType=MARKET&latLong=33.476009,-81.967361&searchId=1a92a032-1c9d-4316-9793-320bba848735&top_cur=GBP) Ad ![Minibar, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1110000/1107400/1107353/b5e139c9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Studio 6 Extended Stay - Augusta, GA - Fort Gordon Lake Aumond - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 4.6 448 reviews £43 includes taxes & fees 14 Apr - 15 Apr [](https://www.expedia.co.uk/Augusta-Hotels-Studio-6-Augusta.h1107353.Hotel-Information?chkin=2026-4-14&chkout=2026-4-15&rm1=a2®ionId=6034963&destination=Augusta&destType=MARKET&latLong=33.476009,-81.967361&searchId=1a92a032-1c9d-4316-9793-320bba848735&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAugusta-Hotels-Residence-Inn-Augusta.h10345068.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAugusta-Hotels-Residence-Inn-Augusta.h10345068.Hotel-Information) ## About the area Lake Aumond, a neighbourhood in Augusta, is home to Residence Inn Augusta. The area's natural beauty can be seen at The Clearing and Julian Smith Park, while Lady Antebellum Amphitheater and Meadow Garden are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Christenberry Fieldhouse or Newman Tennis Center. [Visit our Augusta travel guide](https://www.expedia.co.uk/Augusta.dx6034963) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.48165%2C-82.08327&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FR0X9ovyiHX0NhHYlSvxXzO_uV0=) 1116 Marks Church Road, Augusta, GA, 30909 ### What's nearby - Regal Augusta Exchange 12 min walk \- 0.7 miles - Georgia Visitor Information Center - Augusta 14 min walk \- 0.8 miles - Doctors Hospital of Augusta 19 min walk \- 1.1 miles - Augusta Mall 1 min drive \- 1.3 miles - Augusta National Golf Club 7 min drive \- 6.2 miles ### Getting around - Augusta, GA (AGS-Augusta Regional) 15 min drive ### Restaurants - McDonald's 16 min walk - Circle K 10 min walk - McDonald's 3 min drive - Chipotle Mexican Grill 14 min walk - Waffle House 13 min walk ## About this property ### Residence Inn Augusta Hotel near Augusta National Golf Club You can look forward to a free breakfast buffet, dry cleaning/laundry services and a gym at Residence Inn Augusta. In addition to a business centre, guests can connect to free in-room WiFi. Other perks include: - Free self-parking - An electric car charging station, express check-out and express check-in - A front desk safe, a 24-hour front desk and smoke-free property Room features All 124 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and free newspapers. Other conveniences in all rooms include: - Recycling and LED light bulbs - Grab bars near toilets, lowered electrical outlets and height-adjustable showerheads - Smart TVs with Netflix and cable channels - Kitchens, fridges and dishwashers ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/3000000/2490000/2483500/2483448/c711e80c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Augusta Hotel Westside - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 1,004 reviews £99 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=2483448&PinnedHotelID=2483448&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/21000000/20010000/20006600/20006545/7d180bc0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SpringHill Suites by Marriott Augusta Lake Aumond - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 9.4 Exceptional 421 reviews £103 includes taxes & fees 19 Apr - 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Parking included 9.2 Wonderful 538 reviews £122 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=15398169&PinnedHotelID=15398169&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1380000/1370800/1370739/5504a7a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Augusta West I-20 by IHG Grovetown - Pool - Breakfast included - Parking included - Free Wi-Fi 8.6 Excellent 1,002 reviews £89 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=1370739&PinnedHotelID=1370739&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=10345068&PinnedHotelID=10345068&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=10345068,2483448,20006545,1110928,103383982) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Electric car charging station on site - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends - Coffee and tea in common areas ### Things to do - Basketball - Gym ### Family friendly - In-room cot - In-room kitchen - In-room microwave - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business centre - Meeting room ### Outdoors - Barbecue grill - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Lift - Low-height electrical sockets in bathroom - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk ### More - 4 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Free cot - Premium bedding ### Bathroom - Hair dryer - Towels provided ### Entertainment - Netflix - Pay films - Smart TV with cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Kitchen - Microwave - Refrigerator ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Free local calls - Iron/ironing board - LED lighting - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in time starts at 3:00 PM Express check-in available Minimum check-in age - 21 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 174.75 per accommodation, per stay Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 174.75 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Residence Inn Augusta Hotel Residence Inn Augusta Residence Inn Augusta Hotel Residence Inn Augusta Augusta Residence Inn Augusta Hotel Augusta ## Frequently asked questions ### Is Residence Inn Augusta pet-friendly? ### How much does it cost to stay at Residence Inn Augusta? ### How much is parking at Residence Inn Augusta? ### What time is check-in at Residence Inn Augusta? ### What time is check-out at Residence Inn Augusta? ### Where is Residence Inn Augusta located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Residence Inn Augusta Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 112 8 - Good 15 6 - Okay 9 4 - Poor 9 2 - Terrible 14 ## Reviews Verified ### 10/10 Excellent #### Karyn 9 Dec 2025 Liked: Cleanliness, staff & service Room, linens, kitchen area, bathroom were very clean except you could detect a slight odor. Breakfast was very so-so. Area had good restaurants. Close to freeway ##### Karyn Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Verified traveller 16 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay This was a great stay. Rooms and bathrooms were so clean. Customer service was amazing. ##### Verified traveller Stayed 3 nights in Jun 2025 Verified ### 6/10 Okay #### Judith 15 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Hotel itself was very nice. Clean and quiet. Staff was very friendly. ##### Judith Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### Gregory 17 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed one night while attending an event in Augusta, GA. The hotel and the room was very clean. All the staff was excellent. Would definitely stay here again if I'm in the area. ##### Gregory Stayed 1 night in Oct 2024 Verified ### 10/10 Excellent #### Ivan 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . We didn't get up on time for breakfast but I'm sure that it was delicious. The rooms are cleaned. Staff is very friendly. The location is very close to shopping marts. I don't know about pets. But whatever the staff uses to get rid of pet odors works!! Because my allergies were not affected. We arrived Friday afternoon for check-in. Sometime during the night the bathroom sink got backup and the floor in front of the sink was wet. I contacted the front desk and they sent maintenance to take care of it. It was done when we return to room. No more problems and YES we will stay there again. ##### Ivan Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Jennifer 15 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I absolutely loved the lady who checked me in. She made me feel so welcomed. She thanked me for staying and I thanked her for me being able to stay! She convinced me to join to gain more points and I did. I hope to return soon with my family. My boys enjoyed the pool, basketball court and gym! ##### Jennifer Stayed 1 night in May 2024 Verified ### 2/10 Terrible #### Maureen 24 Nov 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### We will never choose this hotel again. This is the 2nd time I’ve used Hotels.com and I’m starting to think that the hotels give you the worst room because you booked through a 3rd party. Everything seemed fine but as we got closer looks and smells, that feeling faded. I wiped everything down that I could reach in that room because it seems to have splotchy spots in a lot of places. There was no water pressure, the bed was like a rock and the breakfast was the saddest thing I’ve seen. I went to make myself a waffle being that was all I could eat in their hodge podge “buffet”, but no. The lady who was working the area kind of laughed at me for trying and said they hadn’t received the mix in a long time. So, I do not recommend this hotel, especially at the $270 price point. No way. I will say that the best part of our stay was the check in. The lady who checked us in was so kind and sweet. We played a little plinko game and I don’t know why, but that made the check in memorable. ##### Maureen Stayed 1 night in Nov 2024 Verified ### 10/10 Excellent #### Christine 7 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and comfy place to stay. Will be staying here every time we visit Augusta ga. ##### Christine Stayed 1 night in Aug 2022 Verified ### 10/10 Excellent #### Mary 10 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a pleasure and enjoyable hotel stay. ##### Mary Stayed 1 night in Jul 2022 Verified ### 10/10 Excellent #### Damian 22 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Anita was amazing and so welcoming ##### Damian Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Joseph 5 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good stay ##### Joseph Stayed 3 nights in Feb 2024 Verified ### 10/10 Excellent #### Latonya 27 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice would recommend to anyone. ##### Latonya Stayed 1 night in Feb 2023 Verified ### 10/10 Excellent #### Joseph 9 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Eggs were cooked well ##### Joseph Stayed 3 nights in Feb 2024 Verified ### 10/10 Excellent #### Katina 9 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Awesome! ##### Katina Stayed 1 night in Jan 2024 Verified ### 8/10 Good #### Leigh Ann 2 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Manager went above and beyond ##### Leigh Ann Stayed 1 night in May 2024 Verified ### 8/10 Good #### Annetoinette 4 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was friendly. There’s no bar or reception at the hotel anymore. The website needs to be updated so people are aware. The room was nice and beds were comfortable. The breakfast was okay not a buffet as mentioned which needs to also be updated on their site. ##### Annetoinette Stayed 1 night in Oct 2022 Verified ### 6/10 Okay #### Kathryn 25 Mar 2023 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities THe reason for booking this property was the pool where my grandchildren could swim with us. Broken, under maintenance for the foreseeable future. We went downtown to the Kroc Center for a pool. ##### Kathryn Stayed 1 night in Mar 2023 Verified ### 10/10 Excellent #### Joseph 13 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Why was I charged 510.00 by residence inn when all bookings were through expedia ##### Joseph Stayed 3 nights in Mar 2024 Verified ### 2/10 Terrible #### venkat 5 Feb 2024 Liked: Property conditions & facilities Disliked: Staff & service Bait and switch- i booked this hotel for $178, because they allowed dogs. I put a 5-star rating on my stay because they welcomed dogs. Today, i got a $150 pet fee and $20 cleaning fee. I spoke with the hotel and they were dismissive. Dont stay ##### venkat Stayed 1 night in Feb 2024 Verified ### 10/10 Excellent #### Charlise 8 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities N/a ##### Charlise Stayed 1 night in Aug 2024 Verified ### 2/10 Terrible #### Kortney 17 Feb 2026 I was charged twice for my room ##### Kortney Stayed 1 night in Feb 2026 Verified ### 4/10 Poor #### denise 14 Jun 2022 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service The property was clean and what was expected. The staff for the most part was very friendly however the assistant GM named Ivy was quite rude and was not at all focused on customer satisfaction. The pool amenity at the property did not indicate that use of it required sign-up yet Ivy insisted it was required. The pool area was extremely hot and uncomfortable which I asked the front desk worker could have someone check as sitting in the pool area was not at all comfortable. It was then that I was confronted by Ivy who went into a rude rant and said if it was uncomfortable come back at night. Totally unacceptable!!! ##### denise Stayed 2 nights in Jun 2022 Verified ### 8/10 Good #### Shiphrah 12 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed my stay ##### Shiphrah Stayed 1 night in Jun 2022 Verified ### 8/10 Good #### Maricela 18 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The kids enjoyed the pool ##### Maricela Stayed 2 nights in Apr 2022 Verified ### 10/10 Excellent #### Cody 28 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect and cozy Everything I was hoping for and the rooms were clean, tidy and well organized. Staff was friendly and atmosphere light. 10/10 ##### Cody Stayed 1 night in Mar 2022 ---