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Reviews of Point Zone Resort

3 out of 5
Point Zone Resort
Mianzini, Arusha

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 2 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Last time l stayed here everything was great, this time not so good, no WiFi in the room,very rarely hot water and it took ages to arrive. Breakfast was never ready at 7 am and was not very good. Staff very friendly and professional
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly professional staff. Close to downtown. good restaurant and bar. Also a second bar/disco with live bands
Stayed 15 nights in Dec 2018

2/10 Terrible

Pete

Disliked: Staff & service, property conditions & facilities, room comfort
Better than sleeping on the street.
A cheap place to sleep. Everything is broken. Every curtain rail, every door handle, every fitting. Paid for an 'executive triple room' received a single room, with a cold shower. One towel, no bath mat. Water pools on the floor of the bathroom. Food takes an hour, is not what you ordered, and is pretty much inedible. No TV remote, no heating ( gets cold here at night ). Internet works about 10% of the time. Staff have nothing to do so will come into the dining room and put on the Swahili news and stand around chatting while you eat. Cleaning staff enter your room without warning. At checkout time they cannot accept credit cards and have no change (they don't have a till). If you are expecting a hotel you will be disappointed, if you want a private room at backpacker prices, or you have been homeless for a while, it will probably seem OK.
Stayed 1 night in Aug 2017
Response from Point Zone on 4 Sept 2017
Dear Pete, Thank you for choosing to stay with us on your trip to Africa-Tanzania, and thank you also for your respond which is a lot and so much on the negative. i assure you that seriously sleeping on the streets in Africa is not a joke matter. all you mentioned hardly are relevant, you would have asked for assistance where needed sir. Thank you for staying with us for 2 days and 2 night, it was our pleasure hosting you and please welcome again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A lovely place conveniently located right next to the road. Excellent for those on a budget. Wifi works well.
Response from Avillah, Sales and Marketing on 17 May 2017
Thank you for sharing your review with us we real appreciate. Looking forward to welcoming you at Point Zone Resort next time you are in Arusha.