Ngorongoro Serena Safari Lodge

Photo gallery for Ngorongoro Serena Safari Lodge

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Individually decorated, individually furnished, desk, free WiFi
Individually decorated, individually furnished, desk, free WiFi
View from room
Individually decorated, individually furnished, desk, free WiFi

Overview of Ngorongoro Serena Safari Lodge

Ngorongoro Serena Safari Lodge

4.0 star property

3.8/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Crater Rim, Ngorongoro Conservation Area

Explore the area

  • Popular LocationLake Magadi31 min drive
  • Popular LocationNgorongoro Crater52 min drive
  • Popular LocationKaratu Playground64 min drive
  • AirportLake Manyara (LKY)86 min drive

Choose dates to view prices

About this area

Ngorongoro Conservation Area

Located in Ngorongoro Conservation Area, Ngorongoro Serena Safari Lodge is in a rural area. The area's natural beauty can be seen at Lake Magadi and Ngorongoro Crater.

What's nearby

  • Lake Magadi - 31 min drive
  • Ngorongoro Crater - 52 min drive
  • Karatu Playground - 64 min drive
  • Lake Manyara National Park - 111 min drive
  • Lake Manyara - 115 min drive

Getting around

  • Lake Manyara (LKY) - 86 min drive

About this property

Ngorongoro Serena Safari Lodge

4-star lodge with full-service spa and free breakfast
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free lodge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include massage/treatment rooms, concierge services and dry cleaning.
Ngorongoro Serena Safari Lodge offers 75 air-conditioned accommodations with complimentary bottles of water and complimentary dressing gowns. This individually decorated and furnished accommodation has separate dining areas. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and designer toiletries. Business-friendly amenities include desks and telephones. In-room massages and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms. Services include massages and body treatments.

The spa is open daily.

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Full-service spa
  • Game/wildlife drives
  • Game/wildlife viewing
  • Hiking/biking trails
  • Safari
  • Shopping

Family friendly

  • Arcade/games room
  • In-room childcare (surcharge)
  • Laundry facilities
  • Separate dining area

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Spa

  • Body treatments
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Dining room
  • Free bottled water

More

  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 12:30 PM - 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD130 per person, per night. This fee does not apply to children under 3 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Lodge Ngorongoro
Ngorongoro Safari
Ngorongoro Serena Safari Lodge
Ngorongoro Serena Safari Lodge Ngorongoro Conservation Area
Ngorongoro Serena Safari Ngorongoro Conservation Area
Safari Lodge Ngorongoro
Serena Lodge
Serena Lodge Ngorongoro
Serena Ngorongoro
Serena Ngorongoro Lodge
Ngorongoro Serena Safari Hotel Ngorongoro Conservation Area
Ngorongoro Serena Safari
Ngorongoro Serena Safari
Ngorongoro Serena Safari Lodge Lodge
Ngorongoro Serena Safari Lodge Ngorongoro Conservation Area

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 5 out of 13 reviews
5 - Excellent 38%
Rating 4 - Good. 4 out of 13 reviews
4 - Good 31%
Rating 3 - Okay. 1 out of 13 reviews
3 - Okay 8%
Rating 2 - Poor. 2 out of 13 reviews
2 - Poor 15%
Rating 1 - Terrible. 1 out of 13 reviews
1 - Terrible 8%

4.3/5

Cleanliness

4.0/5

Staff & service

4.2/5

Property conditions & facilities

3.0/5

Eco-friendliness

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service
Disappointing lounge with a high price
The service at this expensive lounge is disappointing. In general there is no prompt help and everything is very slow and not organized.
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible service
The view here is great. The food was good, not five star but solid. The staff there are excellent. True good service and very nice people. The spa service was a joy after so many days in the car. Would do again.
Stayed 1 night in Nov 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!
Amazing!!!!! Everyone who can go here should go immediately!
Stayed 3 nights in Oct 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay there the only problem was that this part of the country was hit by a lot of rain so quite a few of the roads in the crater was closed or flooded with a great risk to pass.
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!!!!!
Absolutely AMAZING place! Incredible views of the crater from all rooms. Nice bar, great restaurant for breakfast and dinner. Service top notch. Make sure you show them you have prepaid for your room, as they wanted to charge me twice initially....
Stayed 2 nights in Aug 2017