Search Hotels by PREM Group UK in Arnold

"The room was clean, but the main door didn’t latch on its own and the strike plate was loose. I had to mess with it to get it to latch properly. The shower floor was ultra slippery and the lack of a shower curtain allowed the splashing water to spill out onto the tile floor making getting out treacherous. The soap did was hanging off the wall.The sauna was closed due to repairs and the pool closed early. The "

"We received a warm welcome on arrival. The room was compacted but well presented and clean. Modern shower, ironing board and built in walldrobe. There is car parking at the rear with cameras and spot lights to keep your car secure. We used the swimming pool and sauna during our stay it was great to relax for while!! The breakfast was well presented and catered for special requests ie poached eggs. Overall we would stay here again in the near future. Many thanks. Well done."

"Bar snacks and Sunday brunch are excellent. Beautiful hotel."

"Our suite was large and clean, and had we been staying for more than 1 night, the fridge and dining room table & chairs would have been well used and much appreciated. We arrived when it was dark and, unfortunately, the grounds were poorly lit so it took a while to locate our suite number using our mobile phone torches. The rooms smelt a bit damp and the bathroom had a slight 'eggy' smell, although everything looked clean and well kept. It was a large suite. Unfortunately the WiFi did not reach the grounds of the suite so we were not able to log on to any film streaming apps, despite ringing through to Reception and them saying they would 'refresh it'. The main TV was not HD and the remote control buttons did not all work. A freshen up of the grounds is needed, as it could be a beautiful property, but was virtually devoid of any spring flowers or benches to sit on. It is in need of some TLC. The breakfast staff were pleasant, and they did provide a vegetarian sausage alternative, but we had to wait for certain hot food items to be replenished, and the croissants and pancakes never did appear. The price of our suite and breakfast was slightly less than a local Premier Inn, and I would give this property another go but perhaps in the main hotel rather than the suite. "

"Excellent as always when i stay here. Most pleasant staff and a very comfy bed."

"This hotel is in a great location in the centre, clean well appointed rooms. A good breakfast and great dining area. The only down side is noise in the rooms, woken several times with late night noise from folk in the corridor. "

"Great hotel "

"Good price for a central location - directly next to the Lace Market tram stop and convenient for bars and restaurants of Hockey."

"Convenient location but probably the worst hotel I have stayed in. The rooms were shocking quality and dirty. The sheets, carpet, everything. The bathrooms were absolutely filthy. In dire need of a refurbishment. "