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Reviews of Posada El Castillo

3 out of 5
Posada El Castillo
Pasaje Campos 105, Arequipa, Arequipa

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 38 reviews" "
Rating 8 - Good. 7 out of 38 reviews" "
Rating 6 - Okay. 3 out of 38 reviews" "
Rating 4 - Poor. 0 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Excellent

Theresia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, amazing breakfast and excellent service. Was a surprise as the area near the hotel is not particularly great but the stay proved to deliver on promises.
Stayed 2 nights in Jul 2017

10/10 Excellent

Theresia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, comfortable and unique hotel.
Beautiful, unique, extremely clean hotel with very comfortable rooms and the best breakfast we've had in Peru. Little heaven of peace and tranquility and can highly recommend. We were a family of 5, stayed 2 nights and had the two rooms downstairs next to the terrace and pool.
Stayed 2 nights in Jul 2017

10/10 Excellent

Stephen, Rhode island, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Arequipa.
We stayed 2 nights in this grand, boutique hotel, a 15 minute walk to the main square in a nice and quiet area. Great restaurant,Tipika, right down the street. Highly recommend it, one of the nicest places we stayed at a reasonable price. Very clean, nice garden, impressive architecture in main building. Great value. Hans, a Dutchman, and his lovely wife were fun to talk to and very helpful about the basics of Arequipa and the restaurants.
Stayed 2 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and friendly service
This is a very nice hotel situated in an old mansion. My wife and I have spent 2 nights there and we were very happy of our stay. It is a family run hotel just a 15 minutes walk for the Plazza de Armas. The room was spacious and very clean. We liked very much our balcony overlooking the garden and having a view of el Misti from the room. The garden was so lovely and well tended. Nice breakfast with fresh fruit juices. The owner was very very friendly and allowed us to check out late for our evening bus ride to Cusco. We would stay here again and highly recommend it!

8/10 Good

Heather, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hidden gem
Posada el Castillo is hidden behind a plain wall and gate. Once in, you have a lovely landscaped lawn and gorgeous colonial Spanish residence. We stayed in the main building, and our room was very spacious with windows and a balcony. The bathroom was very modern and had loads of hot water (very unusual in Peru). The mattress was a bit firm, but that seemed to be the norm at all of our hotels in Peru. The hotel was fairly quiet and the thick walls blocked the majority of the traffic sounds.

10/10 Excellent

Doug, Wellington, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the centre of arequipa
Only the owner speaks english and is only available at 2pm for check in. We arrived early so left our bags and walked into town. We returned after 2pm and had a smooth check in.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Olivia, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming place to stay in Arequipa
It is a little out of the way, but a lovely place and the owners were super nice and helpful.

10/10 Excellent

Nicole, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
This is a beautiful property in a very old building, hidden away from the hustle and bustle of the city. Very clean, very friendly, beautiful garden, good breakfast in Ma beautiful room decorated with artifacts found from excavations on site. My only complaint is the bed was very hard -- I've encountered this same bed elsewhere in Peru so I think they all get their mattrresses from the same place! Would definately recommend.

6/10 Okay

Verified traveller

Away from main plaza ,20 mts. walk. Breakfast could have been better. Amt. of food varied depending on how many guests present in the hotel. Only one person working. Does not speak English

10/10 Excellent

Paul, British Columbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & quiet oasis in busy Arequipa.
Very pleasant stay. 15 minute walk from main square. Beautiful architecture: clean and comfortable. Great breakfast & friendly & helpful staff.

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jeff, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
My wife and I stayed at the hotel for two nights and it was great. The woman at the front desk was very helpful! The breakfast in the morning was nice including fresh juice. The hotel is about a 15-20 minute walk to the Plaza de Armas or a short taxi ride for 5 soles. The only draw back was there was no heating or air conditioning in the room. The only ventilation we had was if we openned our doors to the balcony. The balcony was shared with 2 other rooms. While we were there no one else stayed in the other rooms but it was the low season for tourism (January). If I were in Arequipa again I would stay here again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place

10/10 Excellent

Jen, B.C., Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful oasis in the city.
Beautiful hotel and grounds. Close to the centre, but far enough to be peaceful and quiet. Exceptional service. Room was large, very clean, and the bed comfortable. We always had hot water and good wifi. Breakfast was delicious. We had a wonderful stay.

10/10 Excellent

Bev, Arequipa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A European-style Haven
If you are tiring of less than clean rooms, poor plumbing and eclectic styles, this guesthouse is the perfect antidote. The rooms have an understated elegance and the bathrooms are beautifully-appointed with reliable hot water - some have bath tubs. Breakfast consists of fresh fruit juices, fruit, cereal, yoghurt, cheese, ham, avocado, scrambled eggs and bread. Great value for money.

8/10 Good

whitlocm, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally Very Good
Even though the hotel was virtually empty (maybe total 4 people/groups), I was pretty disappointed with the first room offered. There is a separate section to the hotel (newer. not shown in the photos). The room was ground floor (though in the garden) and was not very impressive (unless you are purely looking for a bed to sleep in) and slightly musty (I have asthma). After asking for another room because of my asthma I was taken into the main building (in the photos) and given a much bigger room with fantastic views over half of Arequipa with the mountain in the distance. A wonderful breeze flowing through the room. My estimate went from about 5/10 to 9/10. Breakfast buffet was fine/great. Simple but fresh (only a small people staying so reduced catering for us (eggs cooked to order also)). Staff great. Location is OK, but if you don't get the views I would be disappointed with the location/price combination. Highly recommend, but be demanding about what building/room you get (room 18 is brilliant). Pool etc. etc. nice, but just find out about the room you will get first.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic hotel
Very nice hotel, well located, clean. Breakfast was very nice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hidden Gem
I was a little nervous booking this hotel because I've never been to Arequipa before and didn't know what to expect. When we got there I was pleasantly surprised. The hotel looks like a big yellow home and felt like a bed and breakfast. The couple helping us was so friendly and attentive. She made us a complimentary breakfast each morning with fresh squeezed pineapple juice. This place was also in a good location, just a 15 min walk into town. I would definitely stay here again

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arequipa Hideaway
This place is wonderful. It is halfway between the bus station and the square. It has beautiful rooms, Historic and charming common areas, A nice pool, a good breakfast. Admittedly it is a bit away from the center but the luxury for the price will allow you to take cabs if you don't like to walk. The host is so helpful and delightful. I am not sure if she speaks English because we never tried. But she was always willing to help. I might return to Arequipa just for the pleasure of staying here.

10/10 Excellent

BPlace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Tranquil Oasis, New and Nice
My son and I stayed here for 2 nights and found it to be just what we needed after travel in some dusty, dirty areas. Posada el Castillo was an unexpected surprise...very new, nice facility yet with an old world feel...nice courtyard setting with gardens, ample comfortable seating areas, a pool, nice breakfast room, good wi-fi, but above all quiet. Set a half block off a main avenue, it was very quiet and secure. If you want to be in the middle of the Plaza de Armas, this place is not for you...but I did not mind the 15-20 minute walk (or 5 minute cab) to the central square. There are two main buildings...the castillo, an older style building with rich wood accents and the new courtyard building where we stayed. Rooms are fairly basic but with new furnishings, new carpet, new linens, and very nice new bathrooms with shower and tub.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay!
This hotel really looks like a small castle with a nice garden. Very quiet at night. The rooms are comfortable and the service is excellent, including breakfast at 5 pm. Staff is very friendly and accommodating. Distance to city center is a 10-15 minute walk (reasonably safe). Suggestion for small improvement: add hair dryer in rooms. Rating could be 3-4 stars.

10/10 Excellent

Anitatony, Vancouver Island, British Columbia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an excellent hotel in Arequipa
An excellent hotel in immaculate condition,a liitle difficult to find unless you have the actual street address, some taxi drivers do not know where the hotel is. Staff are very helpfull and friendly. I would definately recommend this hotel and would stay there again.

8/10 Good

Y&P, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and Quiet
Good location, Comfortable, Good hotel views. We stayed 3 nights around some Colca Canyon trekking and really enjoyed the stay (especially the jaccuzzi bath after trekking, though don't thik this was available in every room?). Breakfast is okay, but no restaurant - but reception can dial take away easy enough - we had Domino's Pizza by the swiming pool.....

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posada El Castilo, Arequipa
I would highly recommend this hotel. It is very beautiful and in a convenient location, just 20 minutes stroll from the main square in Arequipa. The staff were very helpful and friendly. The room was very comfortable.

2/10 Terrible

Clara carmen

Stayed 3 nights in Jan 2023
Response from Posada El Castillo on 4 Feb 2023
Clara Carmen,La Apreciación, la valorización y calificación que den a nuestro hotel, sólo lo aceptamos de nuestros huéspedesy usted nunca ha sido nuestro huésped; por lo tanto, en inaceptable su calificación.

2/10 Terrible

Jose Abelardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RESERVA CONFIRMADA PERO HOTEL CERRADO
Definitivamente deberian sacar de la pagina los hoteles que no estan en funcionamiento. Llegue el dia de mi reserva despues de un viaje de 18 horas para que me atiendan diciendome que no sabian nada y que estaba cerrado. La dueña no estaba pero me habian confirmado la reserva. PESIMA COMUNICACION
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Baños nuevos, personal amable, cerca de buenos restaurantes, buen desayuno
Stayed 2 nights in Jun 2019
Response from Posada El Castillo on 6 Jul 2019
Gracias por su apreciación, estamos siempre atentos en mejorar para que nuestros huéspedes se sientan satisfechos. Atte.

6/10 Okay

CARLOS FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No cumple con los precios de reserva
Todo bien salvo que el precio final no fue el indicado al momento de realizar la reserva.
Stayed 2 nights in Oct 2017

10/10 Excellent

Juan carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
precioso sitio Encantador
Atendido con amor por dueños

10/10 Excellent

Anthony, italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bell'hotel e simpatico il proprietario
il nostro soggiorno è andato molto bene, disponibile il proprietario e la moglie, gustosa la colazione, stupendo l'hotel e la camera con uno stile molto elegante. Consigliamo!!!

8/10 Good

Marcel, Mirabel,Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chauffage dans la chambre aurait été apprécié, de même que vrai café Site tranquille avec vue sur volcan.

10/10 Excellent

Johannes, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels like home
The hotel owners and staff took every chance to impress us and to make us feel welcomed. The hotel is Great, familiar and in a great safe neighbourhood with healthy walk from The centrum of arequipa.

10/10 Excellent

Patricia, Córdoba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Realmente parece un castillo!!
Hermoso hotel y excelente atención!!

10/10 Excellent

Jose Marin, Medellin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel, sencillo pero muy cómodo y agradable

6/10 Okay

Oscar Sosa, Lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Octubre en Posada El Castillo
Las instalaciones del hotel son muy confortables y limpias. La atencion muy esmerada. El barrio en donde queda es tranquilo (de noche algo solitario). En general es una buena opcion para alojarse.

10/10 Excellent

natalia, barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena estancia
Una posada de lujo, con habitaciones completas y tranquilas. Muy bien atendidos.