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Reviews of Copperhill Mountain Lodge

4 out of 5
Copperhill Mountain Lodge
Åre Björnen, Are

Reviews

9.2

Wonderful

Rating 10 - Excellent. 149 out of 236 reviews" "
Rating 8 - Good. 69 out of 236 reviews" "
Rating 6 - Okay. 16 out of 236 reviews" "
Rating 4 - Poor. 2 out of 236 reviews" "
Rating 2 - Terrible. 0 out of 236 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Response from Ulrika Eriksson on 25 Jul 2023
Hejsan Lynda, Åh vad glada vi blir över er återkoppling. Tack och tack för att ni kom och besökte oss. Vi hoppas att ni får en fortsatt härlig sommar och önskar er varmt välkomna åter, Vänliga Hälsningar, UlrikaCopperhill Mountain Lodge

10/10 Excellent

Londonhead, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities and set-up are very family friendly, though this is not so clear from the english website. Would definitely visit again.
Stayed 7 nights in Feb 2020
Response from Anna Lönnström on 18 Feb 2020
Thank you for taking the time to answer! This means alot to us. We will make sure to look over the english information options. Have a great day and welcome back!

10/10 Excellent

stewart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Businesses and relax
Loved it
Stayed 1 night in Dec 2019
Response from Ulrika Eriksson on 24 Dec 2019
Hi Stewart, Thank you so much for your feedback and for your visit. Hope to see you back soon. Merry Christmas and Happy New Year, Best Regards, Ulrika Eriksson Copperhill Mountain Lodge

10/10 Excellent

lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Great mountain resort!
Wow! You really don’t see hotels like this in Sweden very often! Very high end. Every detail taken into consideration. Beautiful design, wonderful spa, spectacular views and great food! The service is painfully slow and ineffective, as expected in Sweden, but aside from that a perfect experience.
Stayed 4 nights in Aug 2019
Response from Anna Lönnström on 12 Aug 2019
Hi Lisa and thank you for taking some time to give us feedback! We always want to be better so thank you for your opinions. Hope we will see you soon again! Have a nice day, Best regards

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Copperhill Easter 2019
3rd time at Copperhill, outstanding as ever.
Stayed 2 nights in Apr 2019
Response from Ulrika Eriksson on 20 May 2019
Thank you so so much for this nice feedback. We are looking forward to welcome you back to us again. Best Regards, Ulrika Eriksson Copperhill Mountain Lodge

8/10 Good

Angel, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was tremendously kind and helpful from the moment we arrived w the exception that there appears to be a policy of no early check-ins. We arrived around 12:30 and they were unable to accommodate us until our scheduled 15:00/3pm check-in time. We were told upon arrival that the room was vacant but they were just waiting to be cleaned- however there were no extra steps taken to have this done more efficiently for us. They did offer us time in the spa and we were able to eat in the restaurant but I’ve never had a hotel make me wait nearly three hours for a room to be cleaned. Also there were no washcloths or coffee in the room other than instant coffee. In terms of comfort, the beds were wonderful, everything was clean. We had to have an early check out and they even made us breakfast travel bags! Overall, once we were able to be checked in, our experience was excellent.
Stayed 1 night in Oct 2018
Response from Ulrika Eriksson on 17 Oct 2018
First of all thank you so much for your time to give us feedback. We will go thru this with our staff at both housekeeping and in the reception. We are so sorry for the delay. We hope that we will have the opportunity to welcome you back to Åre and to Copperhill Mountain Lodge. Best Regards, Ulrika Eriksson Copperhill Mountain Lodge

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice time. Breakfast could have been better, especially the coffee..and we weren’t super impressed with the spa but otherwise location was great and overall good experience.
Stayed 1 night in Jan 2018
Response from Ulrika Eriksson on 25 Jan 2018
Hello, Thank you so much for your feedback. We would really appreciate if you have the opportunity to come back to us with information of what you were missing in the spa and why it did not fulfill your expectations and also regarding the breakfast. To increase the impression in the spa and breakfast what would you recommend us to do? We would be really appreciate if you had the opportunity to come back with some suggestions. Again, thank you for your feedback. Best Regards, Ulrika Eriksson Copperhill Mountain Lodge

8/10 Good

Anna

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017
Hej Anna, stort tack för att du betygsatt oss här, det betyder mycket för oss! Hoppas vi får nöjet att se dig som vår gäst snart igen Bästa hälsningar Eva Ottosson Rask, Copperhill Mountain Lodge

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Dear Paul, Thank you so much for your visit here with us in Åre at Copperhill Mountain Lodge. Looking forward to welcome you to us again. Best Regards, Ulrika Eriksson Copperhill Mountain Lodge

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive, comfortable, but expensive hotel
Spa and pool were wonderful. Breakfast buffet excellent. Ski depot convenient. Lovely quiet location with great view. Staff well trained. Only problem was cost. Food and drink were so expensive we had to eat elsewhere!

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utterly outstanding, love the place

6/10 Okay

DANIIL, Nizhniy Novgorod

Liked: Property conditions & facilities, room comfort
Nice hotel though. However the Hotel doesn't act like a true 5 star one as some facilities are needed to be renovated. Location is really uncomfortable as it takes ages to get to the town and return from the slopes comparing to the other possible options. Very nice food and nutritious breakfast,however there are not any fresh juices in the menus at all which has brought me down.

8/10 Good

Dennis

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful space, not so great service
It is such a beautiful hotel with stunning rooms I wanted to move into! The design and architecture is very unique and so lovely. But the service was not great. The heat was not working properly, the staff seemed uninterested in helping at the bar and the front desk, and the restaurant was well below expectations. But overall, it was a wonderful stay.

6/10 Okay

Verified traveller

Liked: Staff & service
it was ok but not a 5 star according to my standards

10/10 Excellent

Dawn, Chicago, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but expensive
Great stay - second time for our family of five (2 teens and an 11 yr old) in 3br suite with comfortable privacy for additional relatives in third room. Restaurant in hotel is very good and we had great evening service in the Library. Very nice breakfast buffet. Cons: It is pricey to stay here. The location is out of the way and without a car it is expensive to take taxis to/from town for dinner and train. You also need to book well in advance. The swim/sauna/hot tub area was teeming with people and it was disappointing that you couldn't swim or even sit without bumping others.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 4 nights in Mar 2024

6/10 Okay

Anne-Britt

Stayed 1 night in Dec 2023
Response from Ulrika Eriksson on 5 Dec 2023
Hejsan Anne-Britt, Tack för att ni valde att komma och bo hos oss och tack för er återkoppling. Vi tar självfallet till oss av vad ni och är tacksamma för att ni hjälper oss att bli bättre. Vi hoppas att vi får möjligheten att hälsa er varmt välkomna till oss en annan gång, Med Vänliga HälsningarUlrikaCopperhill Mountain Lodge

8/10 Good

Karin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Nov 2023
Response from Ulrika Eriksson on 5 Dec 2023
Hej Karin, Tack för er återkoppling. Vad glada vi blir av att se att ni hade det bra hos oss och att ni även ger oss möjligheten att förbättras. Vi ser fram emot nästa gång ni kommer till Åre och förhoppningsvis till oss, Med Vänliga Hälsningar, Ulrika Copperhill Mountain Lodge

10/10 Excellent

Heidi christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magisk hotell
Jobbtur, fantastisk opplevelse. Verdens fineste hotell!
Stayed 2 nights in Sep 2023
Response from Ulrika Eriksson on 26 Sept 2023
Wow, Tusen tusen tack Heidi Christine för din fin och varma återkoppling på er vistelse hos oss. Vi ser fram emot att hälsa er varmt välkomna tillbaka till oss, Med Vänliga Hälsningar, UlrikaCopperhill Mountain Lodge

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SPA delen kan förbättras
Boende och restaurant toppenbra. SPA delen kunde vara lite mer uppstyrd så att även par fick tillgång till bubbelpoolen
Stayed 1 night in Aug 2023
Response from Ulrika Eriksson on 28 Aug 2023
Hejsan Mikael Tack snälla ni för att ni tog er tiden att skriva denna recension och tusen tack för er fina återkoppling. Vi tar självfallet till oss av er återkoppling och ska se över hur vi tydligare kan få fram våra olika tider på spat. Dvs när barn är välkomna och när vi har tider för endast vuxna. Vi hoppas att vi får möjligheten att hälsa er varmt välkomna tillbaka en annan gång, önskar er en fortsatt fin dag, Med Vänliga HälsningarUlrika Copperhill Mountain Lodge

10/10 Excellent

Caroline

Stayed 1 night in Aug 2023
Response from Ulrika Eriksson on 13 Aug 2023
Hej Caroline, Åh vad glada vi blir över er fina återkoppling. Vi hoppas att vi snart ses igen och önskar er en fin kommande vecka. Med Vänliga Hälsningar, Ulrika Copperhill Mountain Lodge

10/10 Excellent

Geir Ove

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Ulrika Eriksson on 13 Aug 2023
Hejsan Geir Ove, Tusen tack för er vistelse hos oss och er fina återkoppling. Vi ser fram emot att hälsa er varmt välkomna tillbaka till oss en annan gång, Med Vänliga Hälsningar, UlrikaCopperhill Mountain Lodge

10/10 Excellent

Jon Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023
Response from Girlis Tuisk on 31 Jul 2023
Hejsan Jon Erik, Stort tack för er vistelse hos oss och er fina återkoppling. Önskar er en fortsatt fin sommar och varmt välkomna tillbaka en annan gång, Vänliga Hälsningar, Girlis Copperhill Mountain Lodge

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Ulrika Eriksson on 25 Jul 2023
Hejsan Anders, Stort tack för er vistelse hos oss och er fina återkoppling. Önskar er en fortsatt fin sommar och varmt välkomna tillbaka en annan gång, Vänliga Hälsningar, Ulrika Copperhill Mountain Lodge

10/10 Excellent

Bjørnar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Ulrika Eriksson on 18 Jul 2023
Hej Bjørnar, Tack snälla ni för er fina återkoppling efter er vistelse hos oss. Vi hoppas att ni snart kommer tillbaka till Åre och till oss på Copperhill Mountain Lodge och önskar er en fortsatt fin sommar, HälsningarUlrika Copperhill Mountain Lodge

10/10 Excellent

Thor Anders

Stayed 1 night in Jul 2023
Response from Ulrika Eriksson on 19 Jul 2023
Hejsan Thor Anders, Tack snälla ni för er fina återkoppling på ert boende hos oss. Varmt välkomna tillbaka en annan gång och fortsatt trevlig sommar, HälsningarUlrika Copperhill Mountain Lodge

10/10 Excellent

Anna

Stayed 1 night in Jul 2023
Response from Ulrika Eriksson on 17 Jul 2023
Hejsan Anna, Wow tusen tack för er fina återkoppling. Vi önskar er en fortsatt fin sommar och varmt välkomna tillbaka en annan gång, Med Vänliga HälsningarUlrikaCopperhill Mountain Lodge

10/10 Excellent

cissi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Ulrika Eriksson on 17 Jul 2023
Hejsan Cissi, Stort tack för er vistelse hos oss och er fina återkoppling. Vi önskar er en fortsatt fin sommar och hoppas att vi snart ses igen. Glad Sommar, HälsningarUlrika Copperhill Mountain Lodge

6/10 Okay

Göran

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Ulrika Eriksson on 14 Jul 2023
Hejsan Göran, Tack för besöket hos oss och att ni tog er tiden att återkomma till oss, det uppskattar vi otroligt mycket. Vi önskar er en fortsatt fin sommar och hoppas att vi får möjligheten att hälsa er välkomna tillbaka till oss en annan gång. Med Vänliga HälsningarUlrikaCopperhill Mountain Lodge

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utmerket opphold på alle måter. Lekkert rom, og hyggelig atmosfære i loungen/baren. Vil særlig trekke fram de ansatte i hotellresepsjonen, de gjorde at vi følte oss velkommen og vi fikk veldig god service. Anbefaler dette hotellet!
Stayed 1 night in Jul 2023
Response from Ulrika Eriksson on 11 Jul 2023
Hejsan Tusen tack för er fina återkoppling och er vistelse hos oss. Vi ser fram emot att hälsa er varmt välkomna tillbaka. Med Vänliga HälsningarUlrika Copperhill Mountain Lodge

10/10 Excellent

Urban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023
Response from Ulrika Eriksson on 27 Feb 2023
Hejsan Urban, Wow tusen tack för er fina åtekroppling på ert boende hos oss. Vi hoppas att vi får möjligheten att snart hälsa er varmt välkomna tillbaka till oss. Önskar er en fortsatt fin dag och ta hand om varandra, Med Vänliga HälsningarTeam Copperhill

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Ulrika Eriksson on 23 Jan 2023
Hejsan Michael, Tack för er vistelse hos oss under helgen och tack för er återkoppling. Vi hoppas att vi får möjligheten att hälsa er välkomna till oss en annan gång, Med Vänliga Hälsningar, Ulrika Copperhill Mountain Lodge

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the good ones.
Traveling around the world in business and stays at a lot of hotels. This is the one I pick when i travel with my family. Great staff and nice rooms. Areas to hang out all around the hotel for both grown ups and kids. Good food, fine dining with great buffets for the kids. Ski in/ski out.
Stayed 2 nights in Dec 2022
Response from Ulrika Eriksson on 19 Dec 2022
Hi Daniel, Thank you so much for your visit and for your nice review. We are so happy to hear this. We hope to see you and your family back soon and wish you all a nice Christmas holiday. Best Regards Ulrika Copperhill Mountain Lodge

10/10 Excellent

Revilija

Stayed 1 night in Dec 2022
Response from Ulrika Eriksson on 13 Dec 2022
Hejsan Revilija, Tusen tack för er vistelse hos oss och än mer tack för er fina återkoppling. Vi ser fram emot att hälsa er varmt välkomna till oss en annan gång, Med Vänliga HälsningarUlrikaCopperhill Mountain Lodge

10/10 Excellent

Vegard

Stayed 1 night in Dec 2022
Response from Ulrika Eriksson on 12 Dec 2022
Hejsan Vegard, Wow tack snälla ni för er fina återkoppling på er vistelse hos oss. Vi hoppas att vi snart får hälsa er välkomna åter. Önskar er en trevlig dag, Med vänliga hälsningar, UlrikaCopperhill Mountain Lodge

10/10 Excellent

Katarina Sederholm

Stayed 1 night in Dec 2022
Response from Ulrika Eriksson on 6 Dec 2022
Hejsan Katarina, Så kul att ha er här som gäster och tack snälla för er fina återkoppling till oss. Vi ser fram emot nästa gång vi får möjligheten att hälsa er varmt välkomna till oss, Med Vänliga Hälsningar, UlrikaCopperhill Mountain Lodge

10/10 Excellent

Katarina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Ulrika Eriksson on 29 Nov 2022
Hejsan Katarina, Åh vad glada vi bli över er fina feedback från er vistelse hos oss. Vi hoppas att ni snart kommer tillbaka till oss. Önskar er en fortsatt fin dag och på återseende, Med Vänliga Hälsningar, Ulrika Copperhill Mountain Lodge

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Ulrika Eriksson on 28 Nov 2022
Hej Lars, Vad härligt att höra att ni hade det bra hos oss och tack snälla för er fina återkoppling. Vi ser fram emot att hälsa er varmt välkomna till oss en annan gång. Önskar er en fortsatt fin dag, Med Vänliga Hälsningar, Ulrika Copperhill Mountain Lodge

10/10 Excellent

Bent Are

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Ulrika Eriksson on 28 Nov 2022
Hejsan Bent, Vad glada vi blir av att ni trivdes hos oss. Tusen tack för ert besök och vi hoppas att vi snart får möjligheten att hälsa er varmt välkommen till Åre och till oss på Copperhill Mountain Lodge igen. Önskar er en fin dag, Med vänliga hälsningarUlrika Copperhill Mountain Lodge

10/10 Excellent

Krister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Yngve

Stayed 1 night in Nov 2022
Response from Ulrika Eriksson on 21 Nov 2022
Hejsan Yngve, Tack för er vistelse hos oss och för er återkoppling. Vi hopaps att vi får möjligheten att hälsa er varmt välkomna tillbaka till oss en annan gång. Önskar er en fortsatt fin dag, Med Vänliga HälsningarCopperhill Mountain Lodge

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Ulrika Eriksson on 17 Oct 2022
Hejsan Simona, Wow, tack snälla för er fina återkoppling till oss. Tusen tack för er vistelse i Åre och här hos oss på Copperhill Mountain Lodge, vi önskar er varmt välkomna tillbaka en annan gång, Med Vänliga Hälsningar, UlrikaCopperhill Mountain Lodge

8/10 Good

Stig

Stayed 1 night in Oct 2022
Response from Ulrika Eriksson on 17 Oct 2022
Hejsan Stig, Stort tack för er vistelse hos oss när ni besökte Åre och tack snälla för er fina återkoppling. Vi hoppas att vi får möjligheten att hälsa er varmt välkomna åter, Önskar er en fin vecka, Med Vänliga Hälsningar, Ulrika Copperhill Mountain Lodge

10/10 Excellent

Anders

Stayed 1 night in Oct 2022
Response from Ulrika Eriksson on 10 Oct 2022
Hejsan Anders, Tusen tack för er fina återkoppling och er vistelse hos oss. Varmt välkomna tillbaka, Med Vänliga HälsnignarUlrika ErikssonCopperhill Mountain Lodge

10/10 Excellent

Vesa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Copperhill Mountain Lodge on 11 Sept 2022
Tack för din recension Vesa!Vi är väldigt glada att du är nöjd med din vistelse och hoppas att vi ses snart igen.Välkommen upp!/ Team Copperhill

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Ulrika Eriksson on 13 Jul 2022
Hejsan Roger, Wow tack snälla för din fina återkoppling och er vistelse hos oss. Vi hoppas att vi får möjligheten att hälsa er varmt välkomna till oss snart igen, Önskar er en fortsatt fin sommar, Med Vänliga Hälsningar Ulrika Eriksson Copperhill Mountain Lodge

10/10 Excellent

Marlene

Stayed 1 night in Jul 2022

10/10 Excellent

Bjørn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Trond Erling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Ulrika Eriksson on 7 Jul 2022
Hejsan Trond, Tusen tack för er återkoppling och er vistelse hos oss. Vi hoppas att vi får möjligheten att hälsa er varmt välkomna tillbaka till oss snart igen. Önskar er en fortsatt fin sommar, Med Vänliga Hälsningar Ulrika Eriksson Copperhill Mountain Lodge