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"Staff was extremely helpful. Food was nice"

"This was our fourth stay and we just love it more and more. The newly remodeled waterfront rooms were beautiful. The restaurants were all great and the whole staff did an outstanding job with the White Beach Party on Friday night - what a lot of work! Congrats to everyone on a job well done!"

"We had the worst deluxe pool.cottage, the highest on the estate, pool didn't work had to ask reception at least 3 times before resolved. Ocean view was over 400 metres away. Blue building on our left, reception said it was an administration office, it was in fact a water pumping station and sewerage treatment works, it was very noisy. When challenged they blamed experian itself, saying they had a poor relationship with them and to get a better deluxe cottage we should of used their own website. Reception were dismissive on occasions and the bar mixologists were overall poor. Most of the serving staff were going through the motions, only a handful were sincere."

"Great beaches with safe swimming areas and clear water"

"The pool was ok, it could use a face lift up upside it a bit"

"My wife and I celebrated our 20th anniversary here, and we had a wonderful time! From our beautiful Presidential Suite to our amazing butlers, Rowan and Nickesha who went above and beyond for us everything was fantastic. The food was good, the pool area was fun, and the bar service at the Diamond Club pool was excellent — Ashley was phenomenal! The bar service at the party pool bar, however, was very slow and lacked personality, even though we were tipping $3–$5 per round. We would give this hotel 5 stars, but the nightly entertainment could be boring at times. They need more upbeat music from the Dj after the shows."

"Me and my partner had a wonderful time celebrating my 45th birthday at the Verandah. I met some of the best people. I have to give an honorable mention to Jensen in watersports at lovers beach, as he made our day everyday and also (Elvis or OlivisI believe that’s how you say it, the best bartender ever who made me feel special everyday and had the best positive attitude. Always greeted with a smile! Everyone was very warm and welcoming. I will definitely be returning. So many people to mention/ the guys who drive the golf carts very pleasant and welcoming. Front desk crew/ very helpful. I love you had everything you needed right there! We enjoyed our stay"

"Good sunset view and ocean breezes. Decent size bedroom and bathroom and lovely double patio with garden overhangs and pool view. The whole complex however is a bit dated and the paper flowers in the lobby are hideous."

"I will reserve judgement until all of our issues are resolved. But personally, I would never go back there"