Title: Casona del Conquistador Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=83095766&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casona del Conquistador Hotel in Antigua Guatemala, near Central Park ## Photo gallery for Casona del Conquistador ![Terrace/patio - Casona del Conquistador (Antigua Guatemala)](https://images.trvl-media.com/lodging/84000000/83100000/83095800/83095766/e02eaf5b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Room | Free WiFi, bed sheets - Casona del Conquistador (Antigua Guatemala)](https://images.trvl-media.com/lodging/84000000/83100000/83095800/83095766/58fcfa30.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Shared kitchen facilities - Casona del Conquistador (Antigua Guatemala)](https://images.trvl-media.com/lodging/84000000/83100000/83095800/83095766/d0a216c0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Casona del Conquistador (Antigua Guatemala)](https://images.trvl-media.com/lodging/84000000/83100000/83095800/83095766/cfc0da85.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area - Casona del Conquistador (Antigua Guatemala)](https://images.trvl-media.com/lodging/84000000/83100000/83095800/83095766/ebc42263.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casona del Conquistador provides a garden and more. Stay connected with free in-room WiFi. ## Reviews 8.4 Very good ## Popular amenities - Free Wi-Fi - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Jan 22 - Jan 23](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=83095766&PinnedHotelID=83095766&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=83095766&PinnedHotelID=83095766&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 23 - Jan 24](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=83095766&PinnedHotelID=83095766&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=83095766&PinnedHotelID=83095766&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=83095766&PinnedHotelID=83095766&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=83095766&PinnedHotelID=83095766&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=83095766&PinnedHotelID=83095766&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=83095766&PinnedHotelID=83095766&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 5 of 5 rooms ### View all photos for Standard Room, 2 Double Beds ![Standard Room, 2 Double Beds | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83100000/83095800/83095766/729eabef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds ### Highlights Garden Fan Detached private bathroom Wardrobe Daily housekeeping - Sleeps 4 - 2 Double Beds ### View all photos for Premium Room ![Premium Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83100000/83095800/83095766/ec56e182.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Garden Fan Private bathroom Wardrobe Daily housekeeping - Sleeps 2 - 1 King Bed ### View all photos for Superior Room ![Superior Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83100000/83095800/83095766/58fcfa30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Garden Fan Private bathroom Wardrobe Daily housekeeping - Sleeps 2 - 1 King Bed ### View all photos for Family Room ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83100000/83095800/83095766/af480429.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Garden Fan Private bathroom Wardrobe Daily housekeeping - Sleeps 8 - 4 Queen Beds ### View all photos for Premium House ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/84000000/83100000/83095800/83095766/af480429.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium House ### Highlights Garden Fan 4 bedrooms 4 bathrooms Private bathroom Daily housekeeping Wardrobe Living room - 4 bedrooms - Sleeps 17 - 1 King Bed, 4 Large Single Beds, 1 Queen Bed and 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAntigua-Guatemala-Hotels-El-Conquistador-Boutique-Hotel.h83095766.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAntigua-Guatemala-Hotels-El-Conquistador-Boutique-Hotel.h83095766.Hotel-Information) ## About the area Antigua Guatemala is home to Casona del Conquistador. El Fotografo Gallery and Museo del Hermano Pedro are cultural highlights, and travellers looking to shop may want to visit Antigua Market and Handicraft Market. Casa K'Ojom Museum of Mayan Music and Xtrema Bungee are also worth visiting. [Visit our Antigua Guatemala travel guide](https://www.expedia.co.uk/Antigua-Guatemala.dx180589) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C14.54790%2C-90.74653&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cn5N4kYeB7veWU1QSP-6H0jjAQg=) Casa 22B, Residenciales Plazuela del Conquistador, Antigua Guatemala, Antigua Guatemala, 03001 ### What's nearby - ![ Traditional vase and jar at market in Antigua, Guatemala.](https://images.trvl-media.com/place/553248621532963883/3ec95ff3-7959-4920-bfc4-dfcbe0674a2f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Antigua Market 16 min walk \- 0.9 miles - ![Palacio de los Capitans Antigua, Guatemala](https://images.trvl-media.com/place/6105464/1df463ba-5c2e-4070-924e-69299859a718.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Central Park 7 min drive \- 1.2 miles - ![Panoramic inside the ruins of Antigua's Cathedral, one of the many buildings that collapsed after the earthquake that destroyed the city in 1773.](https://images.trvl-media.com/place/180589/1dda07b1-9d1c-4f3b-b652-12e488ea88b5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Antigua Guatemala Cathedral 7 min drive \- 1.2 miles - ![The famous Arc of Santa Catalina, representative of the city of Antigua.](https://images.trvl-media.com/place/180589/16b3a27b-0679-4c68-b13b-1f8208f5ce99.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santa Catalina Arch 9 min drive \- 1.6 miles - San Jose el Viejo Ruins 5 min drive \- 0.9 miles ### Getting around - Guatemala City (GUA-La Aurora Intl.) 78 min drive ### Restaurants - Comedor Antigua 3 min drive - El Deposito 2 min drive - Pollo Campero 3 min drive - Joe's Grill 7 min walk - Cafegrafía - Coffee & Film 18 min walk ## About this property ### Casona del Conquistador Hotel near Central Park Casona del Conquistador provides a garden and more. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - A round-trip airport shuttle (surcharge) and a 24-hour front desk Room features All guest rooms at Casona del Conquistador include amenities, such as free WiFi. Extra amenities include: - Private gardens and wardrobes/cupboards - Fans and daily housekeeping ## Similar properties ![Courtyard](https://images.trvl-media.com/lodging/79000000/78510000/78506300/78506276/8ad11e46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Don Valentino Historic Center - Free Wi-Fi - Laundry room - Housekeeping - 24/7 front desk 7.4 Good 77 reviews £46 includes taxes & fees 18 Feb - 19 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=78506276&PinnedHotelID=78506276&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/90000000/89650000/89642200/89642122/154b301d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Calvario Lofts Antigua Guatemala - Kitchen - Washing machine - Free Wi-Fi - Outdoor space 8.8 Excellent 18 reviews £81 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=89642122&PinnedHotelID=89642122&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/84000000/83310000/83300400/83300355/795ff73a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Why Not Hotel Historic Center - 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Free Wi-Fi - Breakfast available - Housekeeping 7.6 Good 9 reviews £24 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=122390807&PinnedHotelID=122390807&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/106000000/105590000/105581000/105580970/d658f685.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NEIZAN HOTEL Historic Center - Breakfast included - Spa - Free Wi-Fi - Restaurant 7.0 Good 31 reviews £41 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=105580970&PinnedHotelID=105580970&HadPinnedHotel=true®ionId=-1&adults=2) ![45-inch Smart TV with cable channels, TV](https://images.trvl-media.com/lodging/30000000/29390000/29385400/29385350/236b3505.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Capitanía Antigua Guatemala - Free Wi-Fi - Games room - Breakfast available - Parking available 8.8 Excellent 63 reviews £65 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=29385350&PinnedHotelID=29385350&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) from 6:30 AM to 11:30 PM on request - Limited on-site parking (max 2 spaces per unit) ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) - Proposal/romance packages ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Shower - Towels provided ### More - Fan ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The property charges 5 per cent for credit card payments Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 36 per person (one-way) - Airport shuttle fee per child: USD 5 (one-way), (up to 10 years old) - Credit card charges are subject to a surcharge of 5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Casa El Conquistador Hotel El Conquistador Casona del Conquistador Hotel El Conquistador Boutique Hotel Casona del Conquistador Antigua Guatemala Casona del Conquistador Hotel Antigua Guatemala ## Frequently asked questions ### Is Casona del Conquistador pet-friendly? ### How much is parking at Casona del Conquistador? ### What time is check-in at Casona del Conquistador? ### What time is check-out at Casona del Conquistador? ### Does Casona del Conquistador provide a shuttle to the airport? ### Where is Casona del Conquistador located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casona del Conquistador Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.8 Amenities ### 8.2 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 38 8 - Good 15 6 - Okay 3 4 - Poor 3 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Cristhian 31 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and very clean ##### Cristhian Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Oscar 3 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is so lovely, colonial architecture, safe and quiet, everything is close, bus stop, telares comercial center, gas station, and Antigua by bus is around 10 min by bus and 30 min walking, the place have kitchen so you can cook if you want and they’ve two parking spaces… recommended ##### Oscar Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Medory 21 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Creat place A very nice and quiet place, the rooms and general areas are clean, there is a living room, dining room and kitchen if you bring things to prepare food, parking inside and outside the place in a safe area. The stay was very good ##### Medory Stayed 1 night in Feb 2025 ### 10/10 Excellent #### TAI 4 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just a bit nervous with contactless check in. Everything else is beyond my expectation. The room is super big and beautiful for us. Love the balcony, the kitchen and the garden. Very clean. It is 23 mins walk from Antigua, but that is what I want. This area really convenient to walk around for restaurants, coffee, gas station, supermarket....Definitely recommended to everyone. ##### TAI Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Britza 6 Nov 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service This message is for the owner of this property. While this house is beautiful and cleanly kept, the person in charge of bookings and customer service is the reason why I rated them with 1 star. They truly deserve 0 stars. They do not care about making guests check-in process smooth nor pleasant. They don't answer phone calls and they leave guests waiting outside the property for hours as a result of their lack of communication. They overbooked the room that I paid for and when I challenged them, they admitted their mistake but chose not to fix the problem. There's no good water pressure in room 102\. Your property is too beautiful to be left in the hands of incapable, uncaring, and mediocre management. I will NOT book a stay here ever again and I will make sure that my friends and family know how poorly this property is run. ##### Britza Stayed 3 nights in Oct 2023 ### 2/10 Terrible #### Angela 24 Dec 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The location is terrible; all the attractions are far away. Expedia or the owner are lying because the location description says that Central Park is a 3-minute walk away, and that's a lie. I don't recommend this place. I requested a refund because I didn't need the room, and besides, I booked it within 24 hours and there was no way to cancel it. ##### Angela Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Nayeli 11 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente For Families Nice and spacious. No A/C, but other than that, very nice. ##### Nayeli Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Juan 28 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great place to stay ##### Juan Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Krizta 16 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful peaceful and great destination ##### Krizta Stayed 5 nights in May 2023 ### 10/10 Excellent #### Christopher 19 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful property and easy check-in. ##### Christopher Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Cristhian 11 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities Awesome place! ##### Cristhian Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Zoila 11 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved everything about it the breakfast was perfect and the place was breathtaking ##### Zoila Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Jose 6 Mar 2025 Liked: Property conditions & facilities Friendly ##### Jose Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### María 6 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was very nice, very authentic and quiet. ##### María ### 10/10 Excellent #### carlos 11 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Number one ☝️ very good people ##### carlos Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Emilio 3 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities Property looks and it is nice, staff friendly and good people. Only thing was at the time of our stay there was a construction on next door property and the knocking and banging in the walls was all day from sunrises till sundown, aside from that it was a great place ##### Emilio Stayed 3 nights in Sep 2022 ### 8/10 Good #### Alison 16 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beds are very nice and had one of our best showers yet! Hotel was accommodating. It’s very secure, located just a short walk outside of city centre (which we loved as it was quite). Communal kitchen and relaxing space. ##### Alison Stayed 1 night in Feb 2023 ### 2/10 Terrible #### Edwin 16 Feb 2025 Liked: Amenities Disliked: Staff & service, property conditions & facilities Space very tight smell like bleach not what i spected ##### Edwin Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Ron 11 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Place Beautiful, convenient and quiet. There is plenty of parking, which is hard to get in Antigua. It is not your typical hotel. It is more like a gorgeous large house with separate individual rooms. You do self-checkin ##### Ron Stayed 2 nights in May 2023 ### 10/10 Excellent #### Yu 15 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities The door is making a lots of noise when opening and closing it. ##### Yu Stayed 5 nights in Jul 2023 ### 8/10 Good #### Alejandro 28 Oct 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Normal ##### Alejandro Stayed 1 night in Oct 2023 ### 2/10 Terrible #### Amanda 28 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities Our stay at Casona del Conquistador was horrible. We were assigned Room 5202, which turned out to be severely infested with cockroaches. They were in the bathroom, on the curtains, inside the bed, and even in made their way into our personal belongings. The level of filth and neglect we encountered was shocking and completely unacceptable for this hotel. We reported the issue immediately and provided video evidence. At first, the hotel acknowledged the problem and said they would follow up, but we never heard back again. Despite multiple attempts to reach them over the following months, there was no response or resolution offered. We didn’t spend time in the hotel until the last night and that is when we noticed the infestation around us. We spent the final night in the room discovering roaches crawling through our clothes, our belongings, and even hiding in a passport holder by the time we reached the airport. We were forced to disinfect everything and dispose of several items after the trip. It was a disgusting and unhygienic experience that should never happen. ![Cockroach climbing up curtains / Cucaracha trepando por las cortinas](https://a.travel-assets.com/ugc/hotel-reviews/f8887ea9-979e-439f-b7d0-272ec168343a-1751118334537.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Amanda Stayed 4 nights in Mar 2025 ### 4/10 Poor #### Verified traveller 19 Dec 2023 Disliked: Staff & service #### Meh One of the rooms was very small compared to the other. My toilet was broken. It would not stop running after flushing unless you reached into the back tank to fix the flap every time. Asked to have it fixed on day one. Not fix on our 4 nights here. ##### Verified traveller Stayed 3 nights in Dec 2023 ### 4/10 Poor #### Verified traveller 11 Feb 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Wasted potential. Stay away!!! The house has a lot of potential and unique aspects that could have made a very comfortable and pleasing stay. The rooms were nice, clean and the bed was comfortable. However, whoever runs the place is doing a terrible job (we were told ownership just recently changed). First off we were given the wrong code for the electronic lock on the front door to enter the house. Luckily other guests who were staying there happened to come by and let us in. They said they also had the wrong code when they arrived and had to wait for a cleaning lady. There was no staff present at the hotel, despite the listing saying “24/7 reception”. We then tried to log onto the wifi in order to communicate with the host and the wifi password that was posted was wrong. When we booked, it also said there was supposed to be breakfast included and there wasn’t. Then to top it off, the electronic lock ran low on batteries and locked everyone out the next day. All the guests including a couple who had just arrived from a long flight were stuck on the street outside with no way to get in. We had to call multiple times and we’re always told “10min and someone will be there to help”. It was probably 2 and ½ hrs before anybody showed up. And they actually had no way of getting in themselves! So it took an unconventional way before everything was fixed. It would seem the owners take zero effort to manage this hotel and thinks it will just run itself. A lot of wasted potential. ##### Verified traveller Stayed 2 nights in Feb 2023 ### 2/10 Terrible #### Oscar 9 May 2025 Disliked: Cleanliness, staff & service, amenities Olía a perro muerto a la vecindad, yo pediría un reembolso y una invitación para cuando esté limpio y me den la habitación correcta,. Aquella vez elegí una propiedad en expedia de una habitación grande y me dieron una pequeña... Llamé y no resolvieron. El olor, un desastre. ##### Oscar Stayed 1 night in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Castle Villas at Bluebeard's](https://www.expedia.co.uk/St-Thomas-Hotels-Castle-Villas-At-Bluebeards-By-Capital-Vacations.h3875241.Hotel-Information) > > [B&B Macclesfield](https://www.expedia.co.uk/Macclesfield-Bed-And-Breakfasts.d5632-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Oceana Resort & Conventions - All Inclusive](https://www.expedia.co.uk/Puerto-San-Jose-Hotels-Oceana-Resort-Conventions.h45740165.Hotel-Information) > > [Spa Hotels in Huntingdon](https://www.expedia.co.uk/Huntingdon-Hotels-Spa-Hotels.0-0-d4665-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Laxey](https://www.expedia.co.uk/Laxey-Hotels.d6341650.Travel-Guide-Hotels) > > [Hotels with Early Check-in in Sheffield](https://www.expedia.co.uk/Sheffield-Hotels-Hotel-With-Early-Check-In.0-0-d5682-thotelwithearlycheckin.Travel-Guide-Filter-Hotels) > > [Casa Prana Hotel In Atitlan](https://www.expedia.co.uk/Santa-Cruz-La-Laguna-Hotels-Casa-Prana-Hotel-In-Atitlan.h24361961.Hotel-Information) > > [Spa Hotels in Colchester](https://www.expedia.co.uk/Colchester-Hotels-Spa-Hotels.0-0-d4609-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Hotel Meson de Maria](https://www.expedia.co.uk/Antigua-Guatemala-Hotels-Hotel-Meson-De-Maria.h32352879.Hotel-Information) > > [B&B Sal](https://www.expedia.co.uk/Sal-Bed-And-Breakfasts.d3164-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [The Chronicle by Supercity Aparthotels](https://www.expedia.co.uk/London-Hotels-The-Chronicle-By-Supercity-Aparthotels.h30537117.Hotel-Information) > > [Jade Apartments](https://www.expedia.co.uk/Leatherhead-Hotels-Jade-Apartments.h31571509.Hotel-Information) > > [Pet-Friendly Hotels in Fraserburgh](https://www.expedia.co.uk/Fraserburgh-Hotels-Pet-Friendly-Hotel.0-0-d6193819-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Hotel Villa Caribe](https://www.expedia.co.uk/Puerto-Barrios-Hotels-Hotel-Villa-Caribe.h3912615.Hotel-Information) > > [Hotels in Zubiri](https://www.expedia.co.uk/Zubiri-Hotels.d3000015201.Travel-Guide-Hotels) > > [Holiday Homes Craigellachie](https://www.expedia.co.uk/Craigellachie-Private-Holiday-Homes.d182751-aaPrivateHolidayHomes.Travel-Guide-Accommodation) ### Flights > [Flights from Pisa (PSA) to Spata-Artemida (ATH)](https://www.expedia.co.uk/lp/flights/psa/ath/pisa-to-athens) > > [Flights from Birmingham (BHX) to Białe Błota (BZG)](https://www.expedia.co.uk/lp/flights/bhx/bzg/birmingham-to-bydgoszcz) > > [Flights from San Javier (MJV) to Leeds (LBA)](https://www.expedia.co.uk/lp/flights/mjv/lba/murcia-to-leeds) ### Activities ### Packages > [Kiritimati Holidays](https://www.expedia.co.uk/Kiritimati.d6134455.Holidays-City-Breaks) > > [Alaska](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/203/Alaska) > > [Singapore Botanic Gardens](https://www.expedia.co.uk/Singapore-Botanic-Gardens-Tanglin.d502795.Attraction) ### Holiday Rentals ### General > [Visit Zell am See-Kaprun](https://www.expedia.co.uk/Zell-Am-See-Kaprun.dx6157744) > > [Visit Ribchester](https://www.expedia.co.uk/Ribchester.dx6341871) ---