2/10 Terrible
sofya
Travelled with family, Travelled with family and small children
9 May 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived late to check in and there were 2 women working the front desk. One very friendly, the other one in the black shirt…. Wow not at all. Attitude and bossy all the time. So we didn’t start off on a good note. Also not enough parking!!! Barley found 1 super tight stop. Then couldn’t get into our room because the locks are so old and broken. Had to shake the entire door to get in. Next, as soon we walked in the air conditioning unit had its cover just laying out in the middle of the floor. Maybe maintenance forgot to put it back, not sure but my husband had to figure it out at midnight. Also there is no such thing as a blanket, it’s more of a thick sheet. The heater was all on night and smelled horrible. Then at 1230 it was a party outside… until 2 am non stop yelling drinking and no one from staff said anything… people running up and down the stairs all mid of noise. Breakfast in the morning was yuk. No flavor, no water (at all…) and not a place to plug your empty plates and cups. Most people used the outside trash. Everything was plastic. I would never stay here again, never recommend this place to anyone. The one and only thing this place has to offer is the distance driving to the convention center and Disney.
sofya
Stayed 1 night in May 2024