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Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 753 out of 954 reviews
5 - Excellent 79%
Rating 4 - Good. 151 out of 954 reviews
4 - Good 16%
Rating 3 - Okay. 32 out of 954 reviews
3 - Okay 3%
Rating 2 - Poor. 10 out of 954 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 954 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Omni Hotel was a great place for my wife and I to stay for a couple nights after disembarking from our cruise. It is a nice hotel and central to everything in Downtown San Francisco.
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service
Great prperty
Stayed 1 night in May 2022

5/5 Excellent

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Perfectly situated near public transit and tourist attractions like Chinatown and Market Street. Walkable to North Beach, Fisherman's Wharf and Embarcadero. Beautiful hotel and first class service. Highly recommend!
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful. We will certainly be back. Staff was so helpful.
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel, nice access to Chinatown and Union Square, North Beach, Ferry Building not far. good space in rooms.
Stayed 1 night in Apr 2022