It was the worst hotel in my life. My friend and I are two Asian women who are only 20 years old. We experienced racism and discrimination of age at this hotel. When we entered the room after checking in, there was another person there, and they said they had not checked out yet. We had to return to the first floor carrying the heavy luggage. We explained this whole situation to the main desk, and they said it was a program error. We received a new room two floors lower than the original one. They only gave us a breakfast buffet voucher as compensation for their horrible mistake, although customers were anxious and uncomfortable in an unsafe environment and security.
When I went to the buffet on the morning of the 25th, they took away our breakfast voucher and did not return until I asked them to. They reluctantly gave it to me. Also, although there were no people in the restaurant, they gave us a seat in front of the corner entrance. We were so disappointed in their attitude. If you want to experience racism, I suggest you visit this place.
Both the main desk and the restaurant were very rude and racist toward colored and young age people. The security in this hotel is the worst, and the hotel ignores its customers. If you use this hotel, someone will enter your room because of the clumsy program. If your English is poor or you are a person of color, they will ignore you. Your trip will be uncomfortable and ungrateful because of the Sheraton Park Hotel at the Anaheim Resort