Ratings based on 1,958 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveller from KWT
A perfect stay!!
Posted 21-May-2017The location of t hotel was an absolute dream!!!...everthing was close by and neighbourhood gave us a real sense of central amsterdam..
Loads of restaurnts and coffee shops within walking distance
Spui is t closest tram station nearby which is abt 7 min walk..
The hotel can be reached from the airport by taking t metro to the central amsterdam station and a 10 min walk to the hotel
The staff was very frndly and we evn got a free upgrade!!!
The redlight district is just around the coner...which was an added bonus!😄
Comment from Hotel Management
22-May-2017 by Mandy, Guest Experience Manager, Hotel Management
Thank you for sharing all your memorable moments of your stay with us. “A perfect stay!!” sounds like a true delight and we are looking forward to welcome you back.
Recommended
for Couplesby A verified traveller from Tampa Bay, FL
Perfect stay!
Posted 19-May-2017
Pros: Location, Business Class Room, Free WiFi, GREAT Service
Cons: Not much could be improved!
Location: Heart of the city, walking distance to most everything Amsterdam has to offer
Terrific experience at the Radisson Blu Hotel, Amsterdam. The team at this hotel should be HIGHLY commended. I generally prefer small, non-chain boutique hotels, or AirBnBs, but after a great experience at the Radisson Blu in Agra, India, and considering this Amsterdam location, I thought we'd try you again. I was VERY impressed. This was a tough stay as my wife had to immediately leave for Canada for a family emergency, but from the assistance of the staff to the lovely bottle of wine left for our anniversary to the terrific Business class quarters (Room 151 will always be my request in Amsterdam) to the nice personal note from the Guest Relations Manager, everything was excellent. Just a stellar performance by the staff, a truly nice boutique feel, and an incredibly convenient location. I'll not stay anywhere else in the city!
Comment from Hotel Management
22-May-2017 by Mandy, Guest Experience Manager, Hotel Management
“Perfect stay!” Wow, thank you very much. It’s lovely to read there was not much left to be improved and we are of course very much looking forward to welcome you again in the future!
Recommended
for Everyoneby A verified traveller from virginia
First time in Amsterdam
Posted 12-May-2017Staff was very helpful, spoke English very well which made it easy . Good location
Comment from Hotel Management
17-May-2017 by Mandy, Guest Experience Manager, Hotel Management
Thank you, by the sounds of it you had a delighted time on your first trip to Amsterdam! We hope to welcome you again in the future.
by A verified traveller
Disappointing
Posted 08-May-2017
Pros: Lobby and restaurant was were lovely
Cons: I paid 818 Euros for 3 nights stay without breakfast, so I expected a little more plushness and luxury in the bedrooms.
Location: good location, lots to see and do!
Disappointed with the room in general, very basic room with steps leading to the bed area! so everytime the bathroom was needed you had to face the steps over and over again! only mirror in bathroom so only one person could get ready at any time. nowhere to put underwear or nicknacks at all, no drawers or cupboards, only hanging space!
Comment from Hotel Management
17-May-2017 by Mandy, Guest Experience Manager, Hotel Management
Thank you very much for taking the time and effort to leave us an online review of your stay. We are very sorry your room did not manage to meet your expectations towards plushness and we wish we would have been able to make it right during your stay. That said, we are delighted to read that you much enjoyed our welcoming lobby and our in-house restaurant too!
Recommended
for Everyoneby A verified traveller from Norfolk, England
Excellent location
Posted 27-Apr-2017
Pros: The hotel is well run and provides a perfect stay
Location: The hotel is located in the central area of the old city, between two canals. All the main attractions are within easy walking distance.
The hotel is perfectly located in the centre of the old city within easy walk of the main attractions. Good sized room, comfortable bed, excellent breakfast choices and friendly, helpful staff. All in all a great hotel to enjoy the delights of Amsterdam.
Comment from Hotel Management
28-Apr-2017 by Mandy, Guest Experience Manager, Hotel Management
Thank you for sharing these nice comments with us, it’s a pleasure reading them!
Recommended
for Everyoneby A verified traveller from Amsterdam
Close to the centre
Posted 20-Apr-2017
Pros: Location, cleanliness, size of room, ease of checking in and out, food.
Cons: Nothing.
Location: Walking distance to all main sights in a quiet location.
Hotel was impeccably clean. Room was a good size. Breakfast was superb. First time in Amsterdam. If I ever return it will be to this hotel.
Comment from Hotel Management
21-Apr-2017 by Mandy. Guest Experience Manager, Hotel Management
What a stellar review! Thank you for sharing and we are pleased to hear everything was so perfect. It would please us to welcome you back in the future.
Recommended
for Everyoneby A verified traveller
Great hotel well located
Posted 14-Apr-2017
Pros: This hotel is nice sized rooms and is well located and has a good restaurant.
A great hotel to stay in Amsterdam within walking distance of key sites.
Comment from Hotel Management
19-Apr-2017 by Mandy, Guest Experience Manager, Hotel Management
Thank you for sharing your positive words with us, looking forward to having you stay with us again in the future.
Recommended
for Familiesby A verified traveller
Nice Hotel, Great Location
Posted 06-Apr-2017
Pros: Staff, Location, Room Service
Cons: Price (Too High)
Location: Everything you would want to see in Amsterdam is within a 25 minute walk from hotel! Perfect location.
This Hotel was in a GREAT location!! Staff was very friendly and rooms were nice and well kept. Baby Friendly which was a HUGE PLUS!! I would stay again
Comment from Hotel Management
13-Apr-2017 by Mandy, Guest Experience Manager, Hotel Management
Thank you for your kind words! It pleases us to read you much enjoyed our central location, walking distance to most of the cities’ highlights. In addition we like that you appreciated the personal service we like to offer. We are looking forward to welcome you back in the future.
Recommended
for Everyoneby A verified traveller from Surrey, UK
Modern, convenient but nothing special...
Posted 03-Apr-2017
Pros: Location was good and our room spacious, comfortable and everything worked. There was a large screen TV (with many UK channels) and a coffee machine.
Cons: Staff - other than on the front desk, they are unresponsive and at times confrontational. I didn't feel well served generally.
Location: Central Amsterdam, near the Red Light District and centre of town. Easy to walk to the quieter parts of town from here too. Museums not far either.
Arrived at the hotel late morning and were pleasantly surprised to be checked in immediately (we thought we would just store our cases and come back and check in later in the day). The hotel wasn't the building in the picture on Expedia (I booked it because it looked like we would be over looking a canal) but found the actual site was further up the street, which initially confused us. However, once inside, we were quickly processed and in our room getting ready to go out for the rest of the day. The location was fairly central (about 1km from Central Station) and 2km from the main museums area. For those that want to enjoy the 'traditional' things that Amsterdam offers, it is very close to the Red Light district, coffee shops and lively night life. The hotel staff were a real mixed bag; reception staff and 'One Touch' service was responsive but the rest less so. I have to have a gluten free diet and found the hotel very unhelpful here, other than some cereals available at breakfast. If you want bread, it takes about 20 minutes to toast two slices about the size of a postage stamp. I dared to state that I felt the wait was rather lengthy and was challenged quite aggressively by a member of staff about this, which I didn't expect. On the Saturday night, when I asked at the bar if I could order gluten free pasta, I was told if I had wanted this, I should have told them in the morning. Most hotels now can deal with basic gluten free fare - not here!
Comment from Hotel Management
04-Apr-2017 by Radisson Blu Hotel Amsterdam, Hotel Management
Thank you for this feedback. We are happy to see you appreciated the quality of our rooms. On the other hand we are sorry to read about your unsatisfying experience concerning your dietary needs. Your feedback is valuable, and we have immediately taken action within the appropriate department. We aim to be accommodating to all specific guest needs, including gluten free diets. Contact us if you want to discuss further.
Recommended
for Everyoneby A verified traveller
Great Hotel
Posted 28-Mar-2017Although the cleanliness of my room was excellent it didn't get cleaned. We stayed for two nights. On Sunday we left the room at 9.30 returning at 3.30pm, the room hadn't been cleaned so we put the do not disturb as after 6hrs of site seeing we now wanted to relax. 6hrs away should be long enough to clean the room. Apart from this our visit was outstanding
Comment from Hotel Management
28-Mar-2017 by Radisson Blu Hotel Amsterdam, Hotel Management
Thank you for this excellent rating. Your feedback about cleaning times is very useful to us, and we will discuss this internally and make improvement. Please come again!
