Ratings based on 3,609 Verified Reviews

4.0 out of 5
85% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from IT

Grazioso albergo a due passi dal centro città

Posted 13-Feb-2017
Ottimo albergo a due passi dalla stazione centrale e dal centro città Ottima colazione Ottima camera Pulizia eccellente
5out of 5
Recommended
for Everyone
by A verified traveller

Amazing

Posted 13-Feb-2017
Pros: Helpful and friendly staff, great service, clean, perfect hotel.
Cons: Nothing this hotel is perfect.
Location: The location is amazing, right opposite the train station and in Dam square, close to buses, trams and great to walk anywhere.
Fantastic hotel, fantastic helpful staff. We always stop in the Victoria it's the best hotel and the best position in The Dam. We arrived and got a free upgrade to the Executive Suite ! Perfect room for a perfect weekend. Fantastic hotel I would never stop anywhere else.
1out of 5
by A verified traveller

Awful hotel, over rated, very unpleasant staff!!

Posted 11-Feb-2017
It was the worst experience in hotels, though I'm travelling quite frequently. Rates were extraordinary high - around 350 euro, that included breakfast which was not tasty at all. Instead of butter they provided cheap margarine and reason was they couldn't bring it for 2 days. Room not comfort at all and I insisted to change first room because it was stinking, very unpleasant and unclean. Staff was very unpleasant, except one lady who served at check-in, but the rest was just arrogant, non-flexible and rude. Bar was just very poor, as well as other things in room. Never go to this awful hotel!
4out of 5
Recommended
for Everyone
by A verified traveller

Room Upgrade

Posted 11-Feb-2017
I got an upgrade after promoting by Expedia. My new room was much bigger and had a great view of the Central station. Overall I had a very pleasing stay and will not hesitate to book it again.
5out of 5
Recommended
for Business Travellers
by A verified traveller from HK

Very good hotel, very conveniently located

Posted 11-Feb-2017
Pros: Location is excellent, price is above average, good room size but not for family as no laundry facilities. Very good for business travel.
Cons: To ad self-service laundry service.
Location: Opposite to hotel is the central station where you can commute easily to other European Cities while their international train service.
Located opposite to the Central Station, very convenient to come from airpot or to train station. Buffet Breakfast is good but expensive, also lack of varieties , should go outside for breakfast but weather was cold, so we booked the hotel's buffet breakfast. Staff is very nice and helpful.
2out of 5
by A verified traveller

Overall extremely disappointing

Posted 06-Feb-2017
Pros: Location
Cons: See above
Location: Train station to get as far away as possible from this hotel.
Room did not reflect pictures and bathroom was extremely dated (not pictured in advert) Only the nice rooms are shown. Third floor has bad sewage smell and splatters of unknown substance over walls. Pool was closed with no compensation or notice. On arrival blood splatters over lobby floor. Rude and condescending staff who handled complaints in an unprofessional manner. When asked why our room was not as the one shown in the pictures they demanded that we paid for an upgrade. This is false advertisement. This turned into an embarrassing argument in the lobby.
4out of 5
Recommended
for Everyone
by A verified traveller

Park plaza victory hotet

Posted 06-Feb-2017
Pros: Very relaxing
Cons: The rooms and carpets
Location: Everything was near by
Nice hotel but first room was terrible was not happy and we had to pay for a better equipped Room it was not like it on theBay picture but second room was very nice just upset because it was a present for my husband
3out of 5
Recommended
for Everyone
by A verified traveller from UK

Great location, room let it down though.

Posted 04-Feb-2017
Room was very small and we asked for a room with a queen bed but just got to singles pushed together. Other than that the location of the hotel was very convenient. Would stay here again but in the urban rooms.
5out of 5
Recommended
for Everyone
by A verified traveller from baratto

Meraviglioso a due passi dalla stazione centrale

Posted 04-Feb-2017
Sono stato in quest hotel 3 notti semplicemente perfetto penso sicuramente il migliore ad Amsterdam personale top tra tutti Lucia che parla italiano una persona gentilissima tutto perfetto cosigliatissimo!!!
4out of 5
Recommended
for Everyone
by A verified traveller

Mooi in het hart van Amsterdam

Posted 03-Feb-2017
Net hotel alleen de filters van de afzuiging in douche en filter van de airco was dramatisch Zoveel stof als daar in zat ....