Ratings based on 3,574 Verified Reviews

4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Atlanta, GA, USA

Nice hotel in the center of Amsterdam

Posted 18-Jan-2017
Pros: Convenience and proximity to Central Station
Cons: There was a bit of an odor/smell to the place. And the carpet looks like it needs to be replaced.
Location: Everything! It's perfectly located.
Great hotel, at a reasonable rate. It's right next to Central Station and is convenient to most of the major Amsterdam attractions.
5out of 5
Recommended
for Everyone
by A verified traveller from north wales

Ideal location

Posted 17-Jan-2017
Pros: Everything ,the fact of it being well situated for all the attractions, and the quality of the hotel itself.
Cons: There is nothing I would change about the hotel.
Location: Everything was within easy reach.
Beautiful hotel and we'll located ,easy to find and all attractions very easy to get to .very nice staff and our room which was a suite was beautiful, very clean ,lovely freshly made bed and supper king size. All in all a very pleasant stay .
5out of 5
Recommended
for Everyone
by A verified traveller from London

Nice hotel close to the station

Posted 16-Jan-2017
Lovely hotel, nice staff and the live performance/band was a pleasant treat.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel in Central

Posted 14-Jan-2017
Pros: Location
Cons: Basic wear and tear on some things, but nothing too disturbing
Great location, walking distance to most things. The hotel is a bit dated, but it is kept up well and the staff are friendly helpful and they give honest opinions about things if you ask. The prices on the room service and mini bar are a bit high, especially since you're surrounded by cheaper food options, but overall a good experience.
5out of 5
Recommended
for Everyone
by A verified traveller

Right in the centre of Amsterdam

Posted 14-Jan-2017
Pros: Central location, clean and good staff
Cons: More bar staff at peak times
Location: Museums, bars.
Staff were all very helpful and polite. Room was excellent. Bar was good but service a little slow due to only one barman and lots of customers.
4out of 5
Recommended
for Everyone
by A verified traveller from cheshire

Prime location

Posted 13-Jan-2017
Hotel is in prime location for Amsterdam central station. Hotel itself is lovely lobby, bar etc perfect. Rooms are questionable as half are all newly refurbished so we were told and the other old fashioned and smell old too. We were unlucky and got the older room which was disappointing seems as how when we booked the rooms shown were the newly refurbished and all through the lobby they were showing these also so a bit fausly advertised if we were shown the old rooms we would have booked somewhere else. Also the room although smelly seemed clean until taking the spare pillow out and it was covered in what looked to be make up of some sort. Room aside it staff were lovely and accommodating and the hotel was in the perfect area
2out of 5
by A verified traveller from Belfast

Good location, disappointing bedroom

Posted 09-Jan-2017
Pros: The location and the staff
Cons: The bedrooms, if like mine, need a serious refresh. In winter months there should definitely be appropriate bedding available.
Location: Very central, close to the canal tours, train station, tram stops and ferry. You can reach anything from here conveniently.
The hotel is just opposite Centraal Station which was great. Although it's a very busy junction with lots of activity that made it tricky to move around and caused a bit of broken sleep during the night. The hotel is an old building but pleasant. The staff, like most of the dutch we encountered on our trip were very nice. Our bedroom was a disappointment though. Not what I expected. I bought air freshener to cover the stale smell of it although everything appeared clean. The bed itself was poor. Uncomfortable with a sad excuse for a duvet and no additional blankets. A convenient location and an ok hotel, it just wasn't what I was expecting for my experience and that left me disappointed.
5out of 5
Recommended
for Everyone
by A verified traveller from Isle of Wight

Nice hotel with easy access to everything.

Posted 09-Jan-2017
Pros: Staff, central position, comfy bed, clean and warm.
Location: Everything is walkable, get the tram back if tired!
Hotel has everything you need, clean, comfy bed, warm and very easy to get to, just hop on the train from Schlphol Airport €4.20ish in 15 mins. But best of all are the "staff"very attentive, , efficient and friendly. We had a couple of dramas whilst there,nothing to do with the hotel, but they quickly dealt and guided us through it...actually 3 dramas my husband turned 50 ! But to soften the blow we were surprised to find balloons and chocolates in our room ! So a big THANK YOU for everything, much appreciated.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Jan-2017
Great hotel, room was clean, hotel is in a great location,staff were friendly.
2out of 5
by A verified traveller

Posted 07-Jan-2017
Posizione fantastica e comodissima. Camera brutta non pulita e fredda.