Location is nice, as it's very central, making it within walking distance of a lot of attractions west, south, east of Amsterdam.
The room was clean and spacious. We had the urban suite.
Lighting was quite dim, and our window was small. Tv was also small.
Sofa wasn't very comfortable. Cheap plastic / leather sofa bed.
Our phone didn't work. No one helped fix it after we informed reception.
Staff seemed friendly though.
We needed to use 2 sets of lifts to get to our room on the 2nd floor, which is a bit unusual.
Overall, the hotel is ok, but I would not go shouting about it to recommend others to stay.
Comment from Hotel Management
16-Apr-2017 by Social Media Coordinator , Hotel Management
Dear Valued guest,
Thank you for taking the time to write this review regarding you most recent stay with us.
Our location is a big bonus indeed, thank you for noticing. The compliments about the room are highly appreciated.
Regarding the pointers of attention; These have been noted and reported to the managers responsible so we can improve our services, thank you for sharing.
I hope that we get the chance to welcome you again in the near future, so we can show you our true level of service and hospitality.