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"Really nice clean hotel newly renovated by the look of it. I was disappointed however that the photos online were not of the hotel and quiet far from town however we enjoyed our stay had a great sleep and staff were kind and helpful"

"The hotel was an outstanding one 30 years ago. Now they just one of good ones. Management works hard to make the stay good, but staff is a bit out of ground. Thay could not help me taxi ordering for in city travelling. One more example: I paid 3 nights and did not have a single breakfast due to late arrival and early leave. At 10:35 I asked just for coffee and been refused."

"The staff is friendly and helpful. We do not understand Russian so we translated our conversations. They are patient and tried best to help. The breakfast is incredibly good including everything you can think of, bread, pastry, hot dishes, fruit, milk, salad, and more. We are happy"

"Overall stay was very satisfying. Super great location."

"Staff is amazing. Location is very convenient in the city center. Great breakfast with lots of tasty choices (except for the coffee, which is quite bad). Gym is very reasonable and adequate (open 24/7). Only problem is inconsistent stream of hot water - the hot water in the shower is sometimes pulsating, making the showering experience unpleasant (this issue wasn't present at all times, but rather at certain days and times. However, it happened several times during my stay). "

"My whole experience was exceptional the staff are wonderful and eager to please. "

"Great property surrounded by lots of food options, walkable to lots of activities such as theaters and mountains, friendly staff"

"This is a lovely hotel, in the heart of Almaty. We enjoyed our time here, all except for the two lengthy power outages that seem to be a common affliction here. All-in-all a pleasant stay with comfortable beds, a decent shower, and a wonderful breakfast."

"Excellent "