Ratings based on 402 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Instalaciones fantásticas y la estancia muy buena

Posted 24-Oct-2016
Pros: Habitación muy bonita.
Cons: El servicio en terraza de la cafetería pudo ser más rápido. No fueron muy concretos respondiendo pregunta del formulario.
Location: Benidorm tiene un sinfín de actividades para todas las edades y públicos al ser una ciudad tan turística hay gente todo el año y eso se agradece.
Fuimos mi mujer y yo por el aniversario de nuestra boda, fueron muy atentos con nosotros y el trato fue realmente grato.Recomendable el Hotel y Benidorm.
4out of 5
by A verified traveller

Posted 19-Oct-2016
Deilig 4-stjerners hotell. Deilig frokost. Fin utsikt. Nydelig uteanlegg med flott svømmebasseng
4out of 5
by A verified traveller from Greater Manchester

Nice furnishings...shame about cramped dining

Posted 17-Oct-2016
Pros: It was furnished lovely although dining room very restricted as tables were much yo close together. The reception & bar area was nice and comfortable
Cons: The cold outdoor pool. The food was cold. Too many tables in dining room. Tables set for 2. Bigger tables have reserved on them. Staff are hostile
Location: Location was fairly quiet. A few euros by taxi to and from main areas. A few shops nearby including a supermarket. Five minutes walk to more shops.
The hotel bedroom was lovely. I booked a late check in and to our delight there was a cold meat and salad meal with drinks in our room waiting for us. The dining room staff had an attitude problem. The tables and chairs were to close together so you couldn't get through with your food without disturbing people. The food quality was poor and the hot food was barely warm. They supplied microwaves to reheat it which isn't really good enough for a four star hotel. The toaster took ages to toast. The bread had to be put in at lease three times to be toasted. That meant that the queue was always long. The staff need to be more customer friendly and supply information freely. The maids were friendly. The older barman was great fun. He made up for the rest of the staff. The lifts were a nightmare. They took ages to come.
1out of 5
by A verified traveller from Manchester

Would not recommend

Posted 17-Oct-2016
Location: Too far out from the centre for us
The majority of the staff were ignorant, not helpful, and simply rude
2out of 5
by A verified traveller from England

Overall staff very rude and disinterested i

Posted 16-Oct-2016
Pros: The balcony was good and private cleanliness of room good The beds comfortable· The hotel as soon as you enter is lovely and gardens are lovely
Cons: We feeelthe staff to be very rude the restaurant didn't feel like a 4star hotel cold plates massive queueing food average not enough veg and mash
Location: We love this part of benidorm much quieter and nice bars to chill out at night not too far to walk to the beach
Not a problem the only thing I would say things missing eg no body lotions no shaving mirror
4out of 5
by A verified traveller from Fife Scotland

Great hotel

Posted 14-Oct-2016
Pros: Quiet
Cons: Nothing
Location: Excellent restaurants nearby Chinese Steak house with super menus and reasonably priced
Very clean rooms facilities excellent short walk to centre.
5out of 5
by A verified traveller from reading berks

Melia Benidorm

Posted 24-Sep-2016
Pros: Location, spa facilities, breakfast, comfortable beds cleanliness, outdoor pool, heated indoor pool
Cons: The lifts running a bit faster
Location: There are loads of themed show bars on the door step also it's near mundomar and terramitica walking distance from most of Benidorm
We have been here now 5 times and I would not hesitate to go again the breakfasts are lovely loads of choice and a long opening period, we have had evening meals and lunches before but I did get a bit bored with choice so this time we just did B and B there are so many cheap places to eat out within a quick walking distance it gave us the chance to go for a decent walk each night too. The walk if you take the sea front route is 3.5 miles to old town and back which is a hive of activity in the evenings and loads of places to grab a drink and food. The hotel has nice spa facilities a decent gym lovely outdoor pools and grounds if you like having a massage the ladies that work on site are excellent. The hotel is positioned slightly back from the main strip but on the same road where there a lot of bars and shops this is nice as it's not too loud an area and you can guarantee a good nights sleep the beds are very comfy and the rooms well sound proofed. My only issue is the lifts trying to get downstairs at night can be a nightmare even though there are four lifts you can wait ages as every one is trying to get down stairs roughly at the same time other than that it's a great hotel and I will definitely be back again next year.
5out of 5
by A verified traveller from Louisville, Kentucky, USA

Clean comfortable hotel a short walk to the beach

Posted 20-Sep-2016
Pros: Lots of choices for breakfast which is included in the basic rate.
Cons: Elevators are a little slow, but at least there are plenty of elevators in the building.
This hotel is modern in looks. The rooms are played out very nice and have a comfortable balcony. The bathrooms are roomy and have all the amenities. The room where breakfast is served is huge and there are different buffet counters, so you won't have to stand in line very long if at all.
5out of 5
by A verified traveller

Posted 07-Sep-2016
Great hotel with nice pool area. The staff on the whole were miserable with the stand out exception of Jose & Andrea who were both exemplary... Good hotel, nice location away from the madness but only 15 mind walk to it.
4out of 5
by A verified traveller from London


Posted 05-Sep-2016
Standard 4 star experience. Comfortable bed, with a pull out sofa couch and plenty of English channels to choose, from a nice LCD TV. Surprised to not find Tea and coffee making facilities in the room for a 4 star hotel. Power shower with a nice size bathroom. Get a higher floor to enjoy sweeping views overlooking the ocean from a well placed balcony. Breakfast buffet was adequate and there was plenty to choose from. Lovely pool area with plenty of sun beds, however the prime ones are always taken by towels left on them from the previous day. Spa experience was superb. Massue was extremely good and the facility was very well kept. Hotel is in a good location close to lots of shops and restaurants that are all within an easy walk. 15 minute walk to the beach.