Ratings based on 522 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Spain

Very good hotel apart from hard beds

Posted 28-Dec-2017
Pros: Not far from Levante Beach with a regular bus service, and within easy walking distance of Benidorm Palace for a fantastic night out
Cons: choice of hard or soft mattress would be nice.
Location: Many British style pubs nearby and if you wanted to eat out, a choice of Chinese, Indian, Spanish and British restaurants locally
The hotel itself is in a great position, and the variety of food is very good. Mine was a winter stay, so the large heated indoor pool and sauna were a boon. Must confess I didn't use the gym, but it was available. My only problem was that the bed was hard and I am used to a much softer one. But the room itself was spotless and spacious, with a nice balcony overlooking the outdoor pools. The en-suite bathroom was also spotless with a nice selection of luxury toiletries. All the staff that I encountered were extremely helpful, and very pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveller from England

Lovely Hotel

Posted 23-Nov-2017
Pros: Everything.
Cons: nothing.
Location: Very good location.
A fantastic experience from checking in to checking out. Very friendly staff. My only regret is not spending more time in the Hotel!
4 out of 5
Recommended
for Everyone
by A verified traveller from uk

good first impression

Posted 19-Nov-2017
Pros: good impression
Cons: tea n coffee facility in the rooms would make a very welcome bonus
hot breakfast items were always cold. the hotel over all was however as good as ever.
5 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Excellent

Posted 19-Nov-2017
Excellent hotel, staff we're friendly and very helpful. Great location as its a short walk from the beach and the nightlife yet nice and quiet.. We've stay here several times and always been happy.
5 out of 5
Recommended
for Everyone
by A verified traveller from Rochdale

Lovely hotel

Posted 12-Nov-2017
Pros: The rooms were lovely and comfortable. Pool area looked very nice but did not use it through personal choice.
Cons: N/A
Location: Great spot away far enough away from the noise but not too far away for it to be a long walk.
Hotel was excellent for our 4 day stay. Staff were extremely helpful, I managed to set the alarm off on the room safe and after contacting the reception a rep from the hotel came to our rescue immediately. Rooms were lovely and cleaned everyday. Breakfast was very good with a wide selection to choose from. The hotel was in a great spot and just far enough away from the noise. I would definitely recommend this hotel and would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Glasgow

Very pleasant with good pool area

Posted 28-Oct-2017
I visited in a quiet period for 3 nights and enjoyed my stay. The area around the pool was very nicely laid out and was good to sit around at. The hotel is in a quiet area but still bars, restaurants and shops nearby. Beach is less than 1km walk away. It is a large hotel which is difficult to cater for but I was disappointed in the standard of the food and the ambience of the dining room.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Hotel was excellent

Posted 22-Oct-2017
The rooms were very comfortable. Everything you could wish for breakfast. Staff excellent and very helpful
5 out of 5
Recommended
for Everyone
by A verified traveller from Coventry

Excelent staff and service

Posted 06-Oct-2017
Staff very helpful from day 1 breakfast buffet really good choice for all the family
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Oct-2017
Great location, lovely pool area perfect for both sun and shade
4 out of 5
Recommended
for Everyone
by A verified traveller from uk

Nice hotel

Posted 02-Oct-2017 on Ebookers
Nice hotel in a good area, no tea making facilities though, we only had breakfast included and it wasnt very nice, so glad we didnt get all inclusive