Alba Holidays from £301

Clean room and good location. The AC was quite noisy and not very good, but that’s ok I suppose since it wasn’t the season yet.

Good central location. No

The location of the residence was very central, the accommodation was very well appointed and very clean! The staff was very helpful with checking in and out. We would love to stay again next time we visit Torino!

Impeccable service and stunning hotel. Staff was beyond helpful, calling a taxi for us, helping make dinner reservations. Convenient location. Beautiful breakfast. Complementary glass of Rose in the evening.

Not at all as advertised. It shows up as a 4 star hotel. Instead imagine an old short-term rental studio with a confusing check-in and zero assistance. No front desk, no person to help. We got in and there were 4 packets with 4 different room keys sitting on a desk. Which room was ours? No clue. There were no names on the packets. I tried calling the number listed multiple times but no answer. So we picked a random room. Our family who arrived several hours before us had the same experience. Did we get rooms we paid for? Who knows. The room is really old. Door to the hallway doesn't close all the way with a single questionable lock. Doors to the windows and bathroom also don't close all the way. Only shampoo in the shower (no soap), two single towels. The daytime high was only 70 but without AC the room was really warm and too warm for us to sleep well. Had I booked a short-term rental half the price I would have been OK with all of this. But I booked what I thought was a 4 start hotel. Really disappointed and wishing I had spent half the amount I paid.