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Villa Casa Agua

3.5 star property
Villa in Akumal with private pool and memory foam bed

Photo gallery for Villa Casa Agua

Outdoor pool
Villa | Living area | TV
Villa | Private kitchen
Aerial view
Beach

Reviews

7.0 out of 10
Good

Entire home

3 bedroomsSleeps 6

Popular amenities

  • Pool
  • Barbecue grill
  • Air conditioning
  • Outdoor space
  • Free WiFi

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Villa Casa Agua

Villa in Akumal with private pool and memory foam bed
This smoke-free villa features an outdoor pool, a rooftop terrace and concierge services. WiFi in public areas is free. Additionally, express check-out, a garden and charcoal grills are on-site. The villa has 3 bedrooms and offers free WiFi and a memory foam bed. Guests can enjoy a private pool, and other amenities include a fenced private garden, Egyptian cotton sheets and a TV.
Air-conditioned accommodation at this villa offers private pools and a safe. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, and hairdryers.
Recreational amenities at the villa include an outdoor pool.

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Property amenities

Pool/Spa

  • Outdoor pool
  • Private pool

Internet

  • Available in the villa: Free WiFi

Parking and transport

  • Onsite parking options include a carport

Bedrooms

  • 3 bedrooms
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Outdoor areas

  • Charcoal grill
  • Deck/patio
  • Fenced yard
  • Firepit
  • Fully-fenced
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Iron/ironing board
  • Safe
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Garden

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests

Check-out instructions

The host requires you to complete the following before checking out:
Gather used towels
Turn off the lights, lock the doors and return the keys
Please put the key inside the lockbox at your check out.
Failure to complete these may result in a negative review from the host.

Access methods

Lockbox, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Smoking

Smoking is not permitted

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 300 per accommodation, per day
  • A damage deposit of USD 300 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Villa Casa Agua Villa
Villa Casa Agua Akumal
Villa Casa Agua by Sunest
Villa Casa Agua Villa Akumal

About the area

Map
Av. Del Mar, Akumal, QROO, 77775

What's nearby

  • Dolphinaris Tulum - 8 min walk - 0.5 miles
  • Riviera Maya Golf Club - 8 min walk - 0.5 miles
  • Aktun Chen - 8 min walk - 0.5 miles
  • Akumal Beach - 4 min drive - 3.6 miles
  • Half Moon Bay - 7 min drive - 4.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 64 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬12 min walk
  • ‪Lobby Pub - ‬13 min walk
  • ‪Katok - ‬19 min walk
  • ‪Restaurante Yucatan - ‬17 min walk
  • ‪Le Gourmet Restaurant - ‬12 min walk

Frequently asked questions

Does Villa Casa Agua have a pool?

Yes, this property has an outdoor pool.

Is Villa Casa Agua pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Villa Casa Agua?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Villa Casa Agua?

Checkout is at 11:00 AM.

Where is Villa Casa Agua located?

Situated in Akumal, this villa is within a 10-minute walk of Aktun Chen and Riviera Maya Golf Club. Xcacel Beach and Xcacelito Beach are also within 3 miles (5 km).

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Villa Casa Agua Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

8.0/10

Cleanliness

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Estuvimos sin internet los dos días , creo que en este nivel de casa es algo que no se puede permitir
Stayed 2 nights in Nov 2024

8/10 Good

Cambria

Liked: Cleanliness, property conditions & facilities
The house is spacious and beautiful. The pool was refreshing. We were grateful for the free WiFi and free parking. We truly enjoyed our stay. Some suggestions: Better communication to the security guards about guests coming would help. Many of the guards were not even aware of this property, and none of them spoke English. We had trouble getting through the two gates on more than one occasion. It would help to add the following for guest use: vegetable peeler, can opener, electric dishwasher soap, paper towels, cleaning products, replacement trash liners, mixing bowls, and dish cloths. Booking is very difficult if your arrival is after hours. We had to wire money for payment. More payment options should be considered, including allowing Expedia to be a payment broker, instead of only “pay at property.” The property manager should be more accessible prior to arrival. It took awhile for us to connect with the property manager, but once we could text with them, it worked out fine. There were no checkout instructions. The pool pump required repair while we were there, so we only accessed the pool at the start of our trip.