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Reviews of DoubleTree by Hilton Agra

5 out of 5
DoubleTree by Hilton Agra
B/H - 1&2, Taj Nagri Phase II, Agra, Uttar Pradesh

Reviews

9.0

Wonderful

Rating 10 - Excellent. 236 out of 349 reviews" "
Rating 8 - Good. 74 out of 349 reviews" "
Rating 6 - Okay. 22 out of 349 reviews" "
Rating 4 - Poor. 3 out of 349 reviews" "
Rating 2 - Terrible. 14 out of 349 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and good breakfast.
Stayed 2 nights in Apr 2024

10/10 Excellent

sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very close to Taj, staff is all out to make your stay memorable
Stayed 1 night in Apr 2024

10/10 Excellent

sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, value for money
Stayed 1 night in Apr 2024

10/10 Excellent

Romeli, Benbrook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Romeli, Benbrook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Navdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and very comfortable place to stay with family and friends.
Stayed 1 night in Mar 2024

2/10 Terrible

Sachin

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 5 nights in Dec 2023

8/10 Good

Harmeet

Stayed 2 nights in Feb 2024

10/10 Excellent

Kavita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been the best experience for myself and my friends. The staff are the best in the world. Friendly and attentive from start to finish. Akash at the front desk has been more than exceptional. We will not only remember the Taj Mahal but the hospitality from the staff at the double tree, Namaste
Stayed 2 nights in Feb 2024

6/10 Okay

P

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
OK but wouldn’t recommend
It’s a big hotel that had a lot of events on during our stay. Very busy at breakfast- on our last morning we had to sit in a cold bar as restaurant was full. Rooms comfortable enough but rest of hotel freezing cold during our January stay - most guests are dinner in coats and hats! Check out delayed by errors in the bill.
Stayed 3 nights in Jan 2024

8/10 Good

Kelly

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel but consider eating elsewhere
Nice hotel with nice facilities but the worst buffet dinner I had in a month of staying in India. Limited options. Very average. Otherwise nice room and comfortable stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Kamlesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Rahul

Stayed 1 night in Dec 2023

10/10 Excellent

Arvind Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Kamal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in with Esha was excellent. She is truly a top notch professional. Abhishek at the breakfast buffet works at warp speed. Lobby is nicely done. Rooms are very comfortable and washrooms are excellent. Water temperature and pressure in the shower is excellent. We did see one or two small cockroaches. Also, there hotel lobby and the floor hallways could have better ventilation. Curtains could be better as well. Gym was great. In room dining service was good. Breakfast buffet is good - but not great.
Stayed 1 night in Dec 2023

10/10 Excellent

David, CARINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Double Tree Hilton Agra provides all of the features one would normally associate with this brand. Akanksha at front of house arrange two tours and we had a first rate guide for both of them. Vishnu’s warm greeting each time we entered made it feel like coming into a warm and friendly home. Very happy to have chosen this for our first night in India.
Stayed 1 night in Dec 2023

6/10 Okay

Veronica

Travelled with group
Liked: Staff & service, amenities
The night we checked into the room there were dishes on the hallway and the next day they were still there. The front look beautiful and clean but once you left that area is a different story.
Stayed 1 night in Nov 2023
Response from Shyam Kumar on 28 Nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 Excellent

Orhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay. Good location to find restaurants and street foods. Several minutes to the Taj mahal and Agra Fort.
Stayed 1 night in Oct 2023
Response from Shyam Kumar on 29 Nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

6/10 Okay

Henryk

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel with somewhat old decoration in the room. It was clean, except for the carpets in the corridors, which looked old and dirty. It has a nice pool and a nice view at Taj Mahal (from far away though). I had mixed experience at the hotel restaurant. In the evening, the Indian food was excellent. However in the morning, after lengthy waiting (40 mins) I got uncooked tandori dishes: paneer still full of water inside and chicken tikka with pink uncooked meet inside. Indian beer was not available this evening, and I could not order Margarita because the hotel run out of tequila. Three small beers and two Indian side dishes in the evening were 50 USD. One whisky sour and two Indian side dishes were 35 USD in the morning. The hotel booking without food was 68 USD. I believe that a restaurant that charges so high should be of really good quality. I was disappointed.
Stayed 1 night in Oct 2023
Response from Shyam Kumar on 28 Nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 Excellent

Tina

Travelled with group
Liked: Amenities
Excellent service!
Stayed 2 nights in Oct 2023
Response from Shyam Kumar on 29 Nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

6/10 Okay

ravinder s

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Shyam Kumar on 28 Nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

2/10 Terrible

Nazuk

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Does not deserve 5 star rating in any capacity. First got a room with a broken air conditioner. Then a room with a broken exhaust. Then the water kettle was broken. The room is quite dirty. Then ordered a cup of tea and toast. It was 500 rupees and was delivered without a knife. When asked for knife it wasn’t delivered for 20 mins by which time both tea and toast were ice cold. Zero apologies, and nothing was done to make it right. Just appalled by the service and the attitude of the staff. Would not recommend to anyone.
Response from Shyam Kumar on 28 Nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

8/10 Good

Vijendra

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
There were kokroch in the room
Stayed 1 night in Sep 2023
Response from Shyam Kumar on 18 Sept 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Shyam Kumar on 18 Sept 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 Excellent

Joji

Stayed 1 night in Aug 2023
Response from Shyam Kumar on 18 Sept 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place, close to lot of activities
It's a nice place and we had a good time. The reception staff (Esha) was good, Atul wait staff at the breakfast place took note of our needs and provided a good service. Overall it was a good time spent...
Stayed 2 nights in Jul 2023
Response from Shyam Kumar on 18 Sept 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. I have noted your appreciation for Esha and the same has been communicated to her in the right forum. It is such positive comments from our valuable guests that encourage the team to strive and excel to create everlasting memories for our guests. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 Excellent

Venkatesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay if visiting Taj Mahal. Dining options are excellent. Staff is very helpful and polite.
Stayed 1 night in Jul 2023
Response from Shyam Kumar on 28 Nov 2023
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

2/10 Terrible

Breena

Travelled with family, Travelled with partner, Travelled with group
Disliked: Staff & service, property conditions & facilities
The management staff, especially the front desk assistant manager Amit, were awful. They were unaccommodating, rude, arrogant, unhelpful, and misogynistic. The rooms were just okay - shower didn’t drain, you can’t actually watch anything on the TV, etc.. The breakfast buffet was decent and the staff there were good. Overall, it was so shocking to be treated so poorly that I will never stay in a Hilton ever again.
Stayed 2 nights in Jul 2023
Response from Shyam Kumar on 28 Nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 Excellent

Ali

Liked: Property conditions & facilities, room comfort
Upscale nice and clean Hotel.
Really nice and clean upscale hotel in Agra.
Stayed 1 night in Jul 2023
Response from Shyam Kumar on 28 Nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

2/10 Terrible

Premratan

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Dirty old towels and comforters. Missing basic toiletries. Staff was rude.
Stayed 1 night in Jun 2023
Response from Shyam Kumar on 28 Nov 2023
Dear Guest, Greetings from DoubleTree by Hilton Agra!!Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and give them a memorable experience. I have taken note of the concerns you have made and put to good use in our endeavour to provide the highest standards of care and service to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Sincerely, Shyam Kumar General Manager

4/10 Poor

Premratan

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty towels, missing toiletries, dirty comforters
Stayed 1 night in Jun 2023
Response from Shyam Kumar on 28 Nov 2023
Dear Guest, Greetings from DoubleTree by Hilton Agra!!Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and give them a memorable experience. I have taken note of the concerns you have made and put to good use in our endeavour to provide the highest standards of care and service to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Sincerely, Shyam Kumar General Manager

6/10 Okay

P S

Stayed 1 night in Jun 2023
Response from Shyam Kumar on 28 Nov 2023
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

6/10 Okay

Durga

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Over all its OK but rooms are small and not much options to choose online.
Stayed 1 night in Jun 2023
Response from Shyam Kumar on 28 Nov 2023
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

10/10 Excellent

Kirsty

Stayed 2 nights in May 2023
Response from Shyam Kumar on 28 Nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 Excellent

Lalith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I recently had the pleasure of staying at DoubleTree by Hilton Agra, and it was a truly memorable experience. The luxurious accommodations and exceptional service made my stay nothing short of perfect. The hotel is conveniently located just two kilometres from the Taj Mahal, which can be seen from the hotel at a distance. However, what made our stay stand out was the attentive and courteous staff, who went above and beyond to make us feel comfortable. From the moment we arrived at the gate to our check-out, every touchpoint was well-rounded, from the front office to the food and beverage and engineering departments. We especially enjoyed the dinner and breakfast buffet, which offered a variety of delicious cuisine. The staff was wonderful, and the hotel was well-maintained. Both check-in and check-out were professionally handled. I must credit the management for creating such a professional work culture that gives the staff autonomy to make the necessary decisions to make guests comfortable. Overall, I highly recommend DoubleTree by Hilton Agra for anyone looking for a luxurious and unforgettable hotel experience.
Stayed 1 night in May 2023
Response from Shyam Kumar on 28 Nov 2023
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

2/10 Terrible

Richard

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My experience at this hotel was horrible. A tupperware company paid them to use one of their halls for a venue and this group blasted noise so loud all night. When I approached the front desk, the lady lied that they had no other rooms available to transfer away from the noise. After going back up to the room and again hearing the super loud noise and base, I went down again to complain. This is where I asked for management. They said they'll move rooms and to call 0 when I'm packed. I said I've tried calling 0 many times before already tonight and that no one was answering. They said that should now be fixed. Huge red flag. THEY WERE IGNORING THEIR GUESTS because of the loud music that was coming from the venue. I will never go to this hotel again. For the management reading this review, here is a pro tip: don't be in the venue business and also hotel business where you serve guests rooms for people wanting to you know, like sleep at night.
Response from Shyam Kumar on 28 Nov 2023
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

10/10 Excellent

Mohit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property , amazing staff , delicious food . Overall great service
Stayed 1 night in May 2023
Response from Shyam Kumar on 28 Nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

6/10 Okay

GAGANBIR

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Shyam Kumar on 28 Nov 2023
Dear Guest,Greetings from DoubleTree by Hilton Agra!!Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure.It is our constant endeavour to delight all our guests and give them a memorable experience. I have taken note of the concerns you have made and put to good use in our endeavour to provide the highest standards of care and service to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Sincerely,Shyam KumarGeneral Manager

2/10 Terrible

Yik Yu Derek

Stayed 1 night in Apr 2023
Response from Shyam Kumar on 28 Nov 2023
Dear Guest, Greetings from DoubleTree by Hilton Agra!!Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and give them a memorable experience. I have taken note of the concerns you have made and put to good use in our endeavour to provide the highest standards of care and service to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Sincerely, Shyam Kumar General Manager

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous Staff very friendly and welcoming
Stayed 2 nights in Apr 2023
Response from Shyam Kumar on 28 Nov 2023
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

10/10 Excellent

Surya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Shyam Kumar on 28 Nov 2023
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

10/10 Excellent

Cherif

Stayed 1 night in Mar 2023
Response from Shyam Kumar on 28 Nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 Excellent

Pranay

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
One of the most beautiful places we have had an opportunity to stay at. As you walk in, they have the scent just perfectly tuned for a fresh feel. The music and ambience pulls you in and makes you want to stay here every night. As beautiful as this Hotel is, it is equally astounding with the hospitality of the staff. Not a single person acted snobbish and instead were as humble as those welcoming guests into their own home. There were many who I wish I can name for their excellence in customer service and simple human kindness, but unfortunately I only can recall one name who is Preetam S. She was wonderful in every possible way to our family. An incredible person who is beautiful on the outside and in with generosity I wish all people had. We thank her, all the wonderful staff, and this beautiful Hotel for a wonderful stay. By the way, for all visitors, this place is located a really close distance for a visit to the Taj Mahal. Absolutely recommended!
Response from Shyam Kumar on 28 Nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

8/10 Good

Kuldeep

Stayed 1 night in Mar 2023
Response from Shyam Kumar on 28 Nov 2023
Dear Guest, Greetings from Agra, the land of Taj Mahal! Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure. It is our constant endeavour to delight all our guests and ensure a seamless experience. We are glad that you enjoyed your stay with us and the team was able to deliver the right moments of truth during your stay with us. The team and I look forward to welcoming you back in the not too distant future. Sincerely, Shyam Kumar General Manager

10/10 Excellent

Muskan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, dining facilities and pool. The view from room was good as we could see the pool. The staff was very helpful and polite
Stayed 1 night in Mar 2023
Response from Shyam on 7 Mar 2023
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us. Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

10/10 Excellent

Sai

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and Great service. Very happy
Stayed 1 night in Mar 2023
Response from Shyam on 6 Mar 2023
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us.Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Clean place not too far from the Taj
Stayed 1 night in Feb 2023
Response from Shyam on 1 Mar 2023
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us.Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

8/10 Good

Ravikumar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Shyam on 1 Mar 2023
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us.Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

8/10 Good

Bhoomeeta

Stayed 1 night in Feb 2023
Response from Shyam on 1 Mar 2023
Dear Guest, Thank you for taking the time to share your recent experience at the DoubleTree by Hilton Agra with us.Your feedback is highly appreciated, as it enables us to constantly monitor and improve the care and service we endeavour to provide to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Regards, Shyam Kumar General Manager

10/10 Excellent

linda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Very close to the Taj Mahal. It was like $1.50 USD Uber ride to it. Wonderful staff. The 2 bellboys who were deaf were so kind and helpful. I really enjoyed staying at a hotel that includes all people. Great room and breakfast. Will definitely stay here again when coming to Agra.
Stayed 2 nights in Feb 2023
Response from Shyam on 20 Feb 2023
Dear Guest,Greetings from DoubleTree by Hilton Agra!!Thank you for choosing to stay with us on your visit to the city and taking the time to send us your valuable feedback post departure.It is our constant endeavour to delight all our guests and give them a memorable experience. I have taken note of the concerns you have made and put to good use in our endeavour to provide the highest standards of care and service to our guests. We hope you choose to stay with us again whenever your travel needs bring you back to Agra. Sincerely,Shyam KumarGeneral Manager