The receptionist on arrival was not very communicative and unable to give us any sort of information when we asked for it. On the face of it the apartment complex looked ok if a little tight around the pool if more than 50% occupancy. The condition of the room was the main concern with mould growing in the silicone round the bath, chipped and rusty roll top to bath, broken glass lampshade, torn shower curtain here also, bulb not working in the kitchen area and melamine coming off cupboard door top. Broken top to canopy of cooker hood and tea stained mugs. Had to purchase a suitable glass for beer and poorly equipped kitchen. One of the towels was badly shredded and had to have it replaced. Reported all this to reception and finally someone came to replace the bulb and remove the broken lampshade on the sixth day. What really mad my blood boil was when I went back to the apartment one morning to find 4 people in it. Apparently the owner was showing prospective clients round presumably in order to sell. The second receptionist however throughout the week did do her best to help.
Pros: Not much
Cons: Significantly improve quality of decor, equipment and privacy in rooms and training for receptionist staff.