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Grand Hotel Callao

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Minibar, in-room safe, blackout curtains, soundproofing

Overview of Grand Hotel Callao

Grand Hotel Callao

4 out of 5
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

  • Popular LocationAjabo Beach18 min walk
  • Popular LocationGolf Costa Adeje6 min drive
  • Popular LocationLa Caleta National Park12 min drive
  • AirportTenerife (TFS-Tenerife South)18 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Tue, Jun 01 - Thu, Sep 30.

About this area

Adeje

Located in Adeje, Grand Hotel Callao is near the beach. Golf Costa Adeje and Puerto Colon Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Aqualand Costa Adeje and Siam Park. Consider Medieval Adventure at Castillo San Miguel for a night out or Camel Park if you're travelling with kids. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails.
Popular Location

What's nearby

  • Ajabo Beach - 18 min walk
  • Golf Costa Adeje - 6 min drive
  • Playa La Caleta - 8 min drive
  • Playa El Varadero - 9 min drive
  • La Caleta National Park - 12 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 18 min drive

Restaurants

  • Restaurante Buffet — 1 min walk
  • Bar Hall — 1 min walk
  • Bombay Babu - 15 min walk
  • Casa Maria - 17 min walk
  • Santa Lucia - 17 min walk

About this property

Grand Hotel Callao

Family-friendly hotel with full-service spa and golf course
This hotel features a full-service spa, a golf course and a restaurant. Free buffet breakfast, free self parking and a free shopping centre shuttle are also provided. Additionally, an indoor pool, an outdoor pool and a health club are on-site. All 90 soundproofed rooms feature WiFi and minibars. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find balconies or patios and hairdryers.
Grand Hotel Callao offers 90 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Adeje hotel provides wireless Internet access for a surcharge. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool, an outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SPA Grand Hotel Callao has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at Grand Hotel Callao are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 7 per day)
  • Available in some public areas: WiFi (EUR 7 per day)

Parking and public transport

  • Free self-parking on site
  • Free off-site parking
  • Free shopping centre shuttle

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Things to do

  • 9 holes of golf
  • 3 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • Children's pool
  • Free cots/infant beds
  • High chair
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Conference centre (1000 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Mini fridge
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 June 2021 to 30 September 2021 (dates subject to change).
The following facilities or services will be unavailable from June 8 2021 to October 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Beach
  • Breakfast
  • Business centre
  • Children's club
  • Dining venue(s)
  • Fitness facilities
  • Golf course
  • Hot springs
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
  • Tennis courts
  • Water park

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: EUR 7 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 7 per day (rates may vary)
  • Late check-out fee: EUR 20 (subject to availability)
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Callao Grand Hotel
Grand Callao
Grand Callao Adeje
Grand Callao Hotel
Grand Hotel Callao
Grand Hotel Callao Adeje
Hotel Grand Callao
Grand Hotel Callao Hotel
Grand Hotel Callao Adeje
Grand Hotel Callao Hotel Adeje

Frequently asked questions

3.3
Rating 5 - Excellent. 24 out of 199 reviews
5 - Excellent 12%
Rating 4 - Good. 71 out of 199 reviews
4 - Good 36%
Rating 3 - Okay. 63 out of 199 reviews
3 - Okay 32%
Rating 2 - Poor. 28 out of 199 reviews
2 - Poor 14%
Rating 1 - Terrible. 13 out of 199 reviews
1 - Terrible 7%

3.4/5

Cleanliness

3.6/5

Staff & service

3.3/5

Amenities

3.3/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great outdoor space and pools, lovely sun beds and plenty of them
Stayed 7 nights in Feb 2019

3/5 Okay

Liked: Cleanliness, staff & service, room comfort
Great location, super faciilties but a little tired overall.
Stayed 3 nights in Jan 2019

4/5 Good

Liked: Staff & service
Everything was very good.We are happy about visiting this hotel.Very nice,well kept garden and pool areas.Good stuff,and great food.Thanks.
Stayed 7 nights in Dec 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely restful Hotel.
Had two restful weeks which was wanted. There was every oportunity to sightsee. Staff and service and choice of food excellent. Found the walk down to the rooms steep. Would need to book rooms on the level at side of hotel if having walking difficulty. Certainly recommend!
Stayed 11 nights in Sep 2018

3/5 Okay

Disliked: Property conditions & facilities, room comfort
OK, but not a 4-star hotel
Overall the hotel was fine. Some hidden costs IMO. We had full board, which covers room and food; note, drinking water - even at lunch and dinner - is charged. The room (double as two singles) was sufficient as a base, and generally nice and quiet (couldn't hear the road, or most other guests); air-con I think was for show only, as it didn't seem to make any impression on the room temperature. The spa is charged at €15 per person per day, so we didn't use it: I think they are misleading in their wording on the website. The bar and waiting staff were very friendly, and clearly made a lot of effort. One of the receptionists, on the other hand, was pretty unapproachable and seemed aggravated by our presence. The bar serves decent cocktails, which were well priced, though beers, wines, and water are marked up significantly; and it's a shame the evening keyboard player - slash one-man band - felt the need to turn up the volume so much. (I don't want to be mean, so will just leave it at that). The pool was ok, but at no point did they turn on the waterfall; I think it is only used now for marketing. Food-wise (buffets): breakfasts were so-so, and the coffee is terrible; lunches and dinners were good, and varied throughout the week. Again, I think for full board, drinks (at least water, surely) should be included.
Stayed 7 nights in Jul 2018