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Reviews of Daamat Hotel

4 out of 5
Daamat Hotel
Namibia Street, Edna Mall Round About, Addis Ababa, North Shewa

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 28 reviews" "
Rating 8 - Good. 5 out of 28 reviews" "
Rating 6 - Okay. 4 out of 28 reviews" "
Rating 4 - Poor. 0 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Debissa

Stayed 7 nights in Feb 2024

6/10 Okay

kimberlene

Stayed 9 nights in Nov 2023

10/10 Excellent

ALEBACHEW

Stayed 7 nights in Jun 2023
Response from Seifu on 3 Aug 2023
Thank you Alebachew.

10/10 Excellent

Hussein

Stayed 1 night in Jun 2023
Response from Seifu on 13 Jun 2023
Thank you Hussein.

10/10 Excellent

Hussein

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
my 3 days business stay was amazing, the services and hospitality of the reception team particularly the lady at the reception Kilka... and the gentleman are amazing people. The breakfast is great with variety of choices. Thank you
Stayed 1 night in Jun 2023
Response from Seifu B. on 13 Jun 2023
Dear Hussein,Thank you for staying at Daamat Hotel.I thank you again for your constructive feedback and compliment. It will help us to improve more on our service.Hope we will have a chance to serve you again in the near future.Kind Regards,

10/10 Excellent

Hussein

Stayed 1 night in Jun 2023
Response from Seifu B. on 9 Jun 2023
Dear Hussein,Thank you for the hotel Rating.We are happy you like Daamat Hotel.and Its a great previledge for all Daamat team to serve you. Hope we will have a chance to serve you again.Kind Regards,Seifu B.

6/10 Okay

Richard

As I was preparing to depart Addis, a member of their staff was waiting at the airport for me hours after I checked out of the hotel. She allegedly ‘forgot’ to charge me for something and did not want to get into trouble. This was shocking to me because as I was checking out with her, I specifically asked her if we were all set, to which she replied “yes, you are good to go”. Further, she got airport staff involved as well. With the language barrier that existed with her, it was hard for me to fully understand how this happened. She was instant that I pay the money for the forgotten charge so she would not get in trouble, nearly causing me to miss my flight. She also had someone on a call on her cell phone during. She finally asked if I had cash (USD) and fortunately I did, but it just felt wrong and sketchy for me to pay in this manner, under these circumstances. Nonetheless I paid her as she was beginning to make a scene at the airport entrance. After I paid her (in the presence of the truly friendly Bole airport staff) she then tried to give me some of the cash back and said she’d cover the difference since it was her fault. I denied her request to give me money back as I just wanted this interaction to be over. Having this kind of interaction while abroad (with the language barrier) made me so nervous and uncomfortable. This was a very poor way to handle this, Daamat. Because of this, I cannot say I will ever stay at your property again, nor can I recommend it to others.
Response from Seifu B on 8 Jun 2023
Dear Richard,Thank you for staying at Daamat Hotel.Please accept my sincere apology for the inconvenience. This incident shouldn’t had happened and nor the hotel standard procedure in this circumstance. If there is any outstanding bill payment, it has to be settled before checked out from the hotel after providing the necessary invoices. I’m deeply regret for not meeting your expectation in this situation. Hope you will understand and give us a second chance next time.Thank you again for your feedback and looking forward to welcome you back again.Kind Regards,Seifu B.

6/10 Okay

Elias

Stayed 3 nights in May 2023
Response from Seifu on 12 Jun 2023
Thank you Elias.

10/10 Excellent

Emebet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 20 nights in Dec 2022

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about it
Response from Seifu on 12 Jan 2023
Thank you Sara for your feedback.

8/10 Good

Mohammed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Sep 2022
Response from Seifu on 28 Dec 2022
Dear Mohmmed,Thank you for staying at Daamat hotel and your feedback.Kind Regards,Seifu B.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff, breakfast, and airport shuttle was excellent.
Stayed 3 nights in Aug 2022
Response from Seifu on 22 Aug 2022
Dear Thomas,Thank you for staying at Daamat Hotel.We are very happy you like our hotel. Thank you again for your feedback and compliment. I will forward your feedback to Daamat team.Kind Regards,Seifu B.

10/10 Excellent

Ben

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I don’t think you will find a better place in Addis on this price!!
Stayed 1 night in Jul 2022

10/10 Excellent

Deeqa

Stayed 3 nights in Jul 2022
Response from Seifu on 1 Aug 2022
Thank you Deeqa for the hotel rate.

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean,the staff throughout the hotel were very professional, friendly and extremely helpful.The breakfasts were amazing. The location of the hotel is great. I will book it again soon!!
Stayed 1 night in Jul 2022
Response from Seifu on 25 Jul 2022
Dear Ben, Thank you very much for staying at Daamat Hotel. We are happy you like your stay and appreciate your compliment. We look forward to welcome you again. Kind Regards, Seifu B.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good vibes. Love the Manager!!
Stayed 14 nights in Jan 2022
Response from Seifu on 11 Feb 2022
Thank you Daniel for staying at Daamat Hotel and providing your feedback. Hope we will see you in near future. Kind Regards .

10/10 Excellent

Julie Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
The staff were attentive, accommodating, kind and so helpful. They were the best part of our stay. Facilities are clean, and modern.
Stayed 1 night in Dec 2021
Response from Seifu on 22 Dec 2021
Dear Julie Ann S., Thank you for your feedback. We are very happy you like your stay with us. Hope we will have a previledge to accommodate you again in distance future. We appreciate your complement about the hotel team and I will put forward to entire Daamat team. Thank you again & Best Regards, Seifu B.

10/10 Excellent

Eyualem Abebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A discovery in the center of the city
I initially booked this hotel because it was close to the area I am familiar with. I didnot have prior knowledge about it. But this is an excellent hotel situated in an ideal site and close to the airport. The room I was given first was spacious, clean and quite even if it is in the center of the busy city. The best part, however, is the food. Among all the hotels I visited in Addis Ababa, Daamat provides the best omlet. I was also very pleased by the generousity of the manager to upgrade me to a junior suite for some minor miscommunication issue. The staffa are helpful and were very kind to keep in their freezer an item that needed to remain frozen (the refrigirator in the room was small in size to accomodate the item). The junior suite is very comfortable and spacious with three separate rooms. I defintely will stay here next time I return to Addis Ababa.
Stayed 2 nights in Sep 2021
Response from Seifu on 25 Sept 2021
Dear Eyualem, Thank you very much for your constructive feedback. We appreciate your compliment about the location of the hotel, Food and Service and also accepting our offer to make it right your inconvenience. We look forward to see you in near future. Kind Regards, Seifu B.

8/10 Good

Zeray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021
Response from Seifu on 22 Dec 2021
Thank you Zeray for rating the hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Mar 2021
Response from S on 15 Apr 2021
Thank you for your feedback. Regards,

10/10 Excellent

Reynier

Stayed 1 night in Mar 2020
Response from Seifu on 22 Dec 2021
Dear Reynier, How are you doing. Thank you for rating the hotel.. Best Regard Seifu B.

10/10 Excellent

Birhane Haile Teweldu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Top Service, Sehr Zufrieden
Stayed 2 nights in Apr 2023
Response from Seifu B on 20 Apr 2023
Dear Birhane,Thank you for staying at Daamat Hotel and providing your constructive feedback. I will forward your compliment to Daamat team.Kind Regards,Seifu B.

8/10 Good

Tomas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great value for the money. Nice location; close to many things but away from the worst noice. Clean, friendly hotel with nice rooms and shower. Sometimes the service was a bit slow in the restaurants, and the room lacked A/C or even a fan. We will be back!
Stayed 10 nights in Nov 2022
Response from Seifu on 14 Dec 2022
Dear Tomas, Thank you very much for your constructive feedback.Your comment really will help us to take an immediate action and improve our service.Hope we will have a chance to welcome you back to Daamat Hotel in the near future.Kind Regards,Seifu B.

2/10 Terrible

Enrico

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
DA NON RIPETERE
Sono un viaggiatore abituale per lavoro e non so dove siano stati i viaggiatori delle altre recensioni ma di certo ho trovato tutt'altro. La camera era grande ma con un odore di fognatura che arrivava dal bagno che non si poteva resistere. I divani tutti macchiati. Le finestre non si chiudevano bene ed essendo una zona molto trafficata, il rumore, soprattutto notturno, era intenso e fastidioso La pulizia lasciava a desiderare soprattutto in bagno. L'elettricità saltava continuamente. L'dore intenso di cibo era in tutta la struttura. La colazione gradevole ma il minimo da 4 stelle, peccato poi che l'inserviente sparisse per delle mezz'ore e dovevi rubare zucchero ad altri tavoli chiedendo scusa ai commensali... Dulcis in fondo ho dovuto disdire la camera in anticipo (3 gg prima) per un imprevisto sul lavoro e mi hanno fatto pagare pure la penale.... completa...
Stayed 5 nights in Nov 2022
Response from Seifu B on 7 Dec 2022
Dear Enrico,Thank you for your feedback.Please accept my apology for your inconvenience.Your constructive feedback is well received. I will get back to you once going through all the points of concern raised on your feedback.Kind Regards,Seifu B.

10/10 Excellent

Pietro

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2022
Response from Seifu on 29 Oct 2022
Thank you Pietro for your feedback.

10/10 Excellent

Fuad

Stayed 4 nights in Oct 2022
Response from Seifu on 29 Oct 2022
Thank you Fuad for the feedback.

8/10 Good

Carola von

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient stay and great service
Stayed 5 nights in Mar 2022
Response from Seifu on 23 Apr 2022
Dear Carola, Thank you very much for your feedback. We are happy you had a convenient stay at Daamat Hotel. I will pass your compliment to my team. Hope we will have a chance to host you again in the near future. Thank you & Kind Regards, Seifu B.