"I booked this hotel for its leisure facilities but unfortunately the pool gym sauna and other amenities were all closed on the day of my stay due to an issue. My bedroom door also didn’t lock at all and anyone could easily open it without a key card. I hadn’t realised this until the next morning and I probably wouldn’t have stayed if I had. The furniture was all very old and tiered looking worn and it desperately needed modernisation. Pillows were very uncomfortable and gave me a sore neck. I never moan at little things and try and resolve things directly but there was so many things wrong that it all really got to me."
"Great position close to city centre and on bus routes. Very helpful and friendly staff who went out of their way to accommodate needs. Room clean, comfortable, well equipped. Pleasant area. We had a lovely stay there - thank you!"
"I arrived slightly ahead of time but my room was ready so I was able to go in. Very quick check in. Polite staff. Room was bigger than I anticipated for a solo stay. All good and would stay again if I'm out that way."
"The hotel was fine. It was clean and had everything I needed. The food was great and the staff were friendly. However, I was put in room 30 which is right next door to the fitness studio. There was dance music booming until 10pm then back on at 6:30 am. The music was so loud in the morning I could hear it while I was showering. This, along with the fire door outside my room banging all night meant I had a terrible sleep. When I booked Ithe room online, i stated I was there on business and feel strongly that I should have been put well away from the noise."
"Everything about the experience was excellent,
with a particular shout out to the waiting staff Axel, Summer, Sam and Grace,
to whom nothing was a problem!
Easy parking,
great sea view as requested,
and HOT and cold shower and bath water.
Bliss...."
"Staff were friendly and welcoming. Everywhere was kept beautifully clean and tidy. There were good choices for breakfast, the restaurant had a good menu and meals were presented nicely and were very tasty. A good experience - thank you."