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My friend and I had a fabulous stay here at the Laguna. Everything was fabulous, especially the staff who made our holiday and couldn't do enough for us.
We had a beautiful suite with a view over the ocean on one side and over the pools on the other side. The bedding was really comfortable, the rooms were spacious, with two toilets, a separate lounge, dining, large bath and shower. The hotel pools were great, with lots of activities and a lovely kids ...
Lovely hotel with great staff who really make sure you are happy (food came late once and they apologised and everyday kept following up making sure everything is going well - great customer service!). Hotel a little outdated, however they are starting to renovate. Food was amazing! Spa was really ...
Wonderful hotelvto stay in as it is veery well maintained, clean and staff are super friendly and always happy to assist. Only downside is food is rather pricey, and the food wasn't all that great to be happy to pay the extra $$. Even the buffet at the cafe which we had gone before a couple of years ...
The location is excellent with large area, and right across from Bali Collection (shopping area with many restaurants). The rooms are beginning to show age, and could do with a renovation.
I stayed here four years ago when it was a Nikko hotel, nothing much has changed except the name and the guests, now mostly Chinese package tourists. Location, layout and architecture are excellent. Rooms ok with good housekeeping service. Restaurants limited and a bit pricey, service always friendly ...
Just came back from staying at the Sofitel for 11 nights during our anniversary in Bali and the hotel is definitely a beautifully structured oasis. The staff was amazing from arrival through departure. They went out of their way for just about anything that was asked for. The pool areas where always ...
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