"Best hotel ever!"
I was a hotelier worked in Marriott & Mandarin Oriental. To be honest, not really many hotels can impress me on the service & facilities. But The Mulia can, this hotel has a magic power make you don't want to leave, I tried to change my flight schedule and stay 2 more nights, but due to no flight available, I cancel this request.
All the staffs in The Mulia , from reception to butler, even a staff from housekeeping, they are just great and excellent, service good, attitude nice, very friendly, you can feel that they are enjoying their job and put most of the efforts to answer your questions - the things I like, all butler provide alternative, not just say no to you.
I went to Bali 6 times, 3 times stayed in Autograph Marriott, 2 times Sofitel Nusa Dua, 1 time Westin Nusa Dua, no hotel can impress me like what The Mulia did. Not only hardware, software - staffs are so good.
F&B out you need to try, The Cafe buffet is good but a bit crowd, highly recommend the Japanese Teppanyaki restaurant Edingo, best hotel with good quality of oyster and good dishes by Japanese chef. Gym is great, i can find all latest gym machine, swimming pool is excellent, you can go to The Mulia swimming pool (more quiet), or Mulia Resort swimming pool
I won't choose another hotel when I go to Bali next time, our family decided to stay in The Mulia again in Sept this year.
Traveller from Hong Kong